Please be advised that Horizon Cloud partner IBM Cloud will be migrating VMware's private network into a VRF during this maintenance window. IBM will also be migrating the Direct Links in WDC02 over to a new set of routers.
Start: Saturday, July 31, 2021 13:00 UTC
End : Saturday, July 31, 2021 21:00 UTC
Data center Affected: GERMANY - Frankfurt, JAPAN - Tokyo, UK - Chessington, UK - Farnborough, USA - Northern California, USA - Texas and USA - Virginia
Reclaim all Direct Links on the VMware public Accounts (US/EMEA/APAC)
Convert the private network into a VRF
Migrate the WDC02 Direct Links over to the new routers
Rebuild all Direct Links on the VMware public Account
Business Impact: Below listed objects maybe inaccessible in 3 regions(US/EMEA/APAC)
All Direct Links will be down for most of the maintenance
VPN and Direct Link customers will be down during the VRF migration
Virtual Desktops up-time and Network connectivity - We are expecting interruption in accessing existing desktops.
Provisioning of new Virtual Desktops - During this window provision of new Virtual Desktops will be impacted.
Virtual Desktops power operations - During this window power operations to existing Virtual Desktops will be impacted.
Changes to the existing pool – Any pool changes will be impacted.
8 hours of customer impact is expected during this maintenance activity.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Please visit Service Support Website at http://my.vmware.com
or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Additional Information and Support: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com
) until this maintenance is completed.
Jul 16, 01:11 EDT