VMware Workspace ONE Status

All Systems Operational

Workspace ONE Assist - Germany Operational

Workspace ONE Assist - USA Operational

Workspace ONE Assist - Australia Operational

Workspace ONE Assist - UK Operational

Workspace ONE Assist - Canada Operational

Workspace ONE Access - US1 Operational

Workspace ONE Hub Services Catalog - US1 Operational

Workspace ONE Access - US2 Operational

Workspace ONE Hub Services Catalog - US2 Operational

Workspace ONE Access - US3 Operational

Workspace ONE Hub Services Catalog - US3 Operational

Access - Germany Operational

Workspace ONE Hub Services Catalog - Germany Operational

Workspace ONE Access - Ireland Operational

Workspace ONE Hub Services Catalog - Ireland Operational

Workspace ONE Access - UK Operational

Workspace ONE Access -Japan Operational

Workspace ONE Access - Australia Operational

Workspace ONE Access - Canada Operational

Workspace ONE Hub Services Catalog -UK Operational

Workspace ONE Hub Services Catalog - Japan Operational

Workspace ONE Hub Services Catalog - Australia Operational

Workspace ONE Hub Services Catalog - Canada Operational

Workspace ONE Email Notification Service 2-US Operational

Workspace ONE Email Notification Service 2-Germany Operational

Workspace ONE Email Notification Service 2-Japan Operational

Workspace ONE Email Notification Service 2-UK Operational

Workspace ONE Assist - Singapore Operational

Horizon Cloud Services Operational

HCS Cloud Hosted on IBM/SL - GERMANY - Frankfurt Operational

HCS Cloud Hosted on IBM/SL - JAPAN - Tokyo Operational

HCS Cloud Hosted on IBM/SL - UK - Chessington Operational

HCS Cloud Hosted on IBM/SL - USA - Northern California Operational

HCS Cloud Hosted on IBM/SL - USA - Texas Operational

HCS Cloud Hosted on IBM/SL - USA - Virginia Operational

AWS Cloud Control Plane - APAC Operational

Horizon Cloud Control Plane - Australia 2 Operational

Horizon Cloud Monitoring Services (CMS) Operational

Cloud Monitoring Service (CMS) – United States Operational

Cloud Monitoring Service (CMS) – UK Operational

Cloud Monitoring Service (CMS) – Germany Operational

Cloud Monitoring Service (CMS) – Japan Operational

Cloud Monitoring Service (CMS) – Australia Operational

Workspace ONE Intelligence Operational

Workspace ONE Data Center Console Access - US Operational

Workspace ONE Data Center Data Ingest - US Operational

Workspace ONE Data Center Console Access - DE Operational

Workspace ONE Data Center Data Ingest - DE Operational

Workspace ONE Data Center Console Access - EMEA Operational

Workspace ONE Data Center Data Ingest - EMEA Operational

Workspace ONE Data Center Console Access - Australia Operational

Workspace ONE Data Center Data Ingest - Australia Operational

Workspace ONE Data Center Console Access - Canada Operational

Workspace ONE Data Center Data Ingest - Canada Operational

Workspace ONE Data Center Console Access - APAC Operational

Workspace ONE Data Center Data Ingest - APAC Operational

Workspace ONE Data Center Console Access - London Operational

Workspace ONE Data Center Data Ingest - London Operational

Workspace ONE UEM Operational

Workspace ONE UEM - USA Operational

Workspace ONE UEM - Germany Operational

Workspace ONE UEM - Japan Operational

Workspace ONE UEM - UK Operational

Workspace ONE UEM - Australia Operational

Workspace ONE UEM - Canada Operational

Workspace ONE UEM - Hong Kong Operational

Workspace ONE UEM - Singapore Operational

Cloud Notification Services (for ENS) - Global Operational

My Workspace ONE - Global Operational

App Wrapping Operational

AWCP (for APNs) - Global Operational

SMTP UEM - USA Operational

Workspace ONE UEM - India Operational

Auto-Discovery - USA Operational

VMware Seeded Apps (Workspace One Launcher) - Global Operational

Console Access (Horizon Cloud Admin Console) Operational

Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) Operational

Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2 Operational

Console Access (Horizon Cloud Admin Console) – AP Japan East Operational

Console Access (Horizon Cloud Admin Console) – EU UK South (London) Operational

Console Access (Horizon Cloud Admin Console) – EU North (Ireland) 2 Operational

Console Access (Horizon Cloud Admin Console) – EU North (Ireland) Operational

Console Access (Horizon Cloud Admin Console) – US West 2 Operational

Console Access (Horizon Cloud Admin Console) – US North Central (Illinois) Operational

Console Access (Horizon Cloud Admin Console) – Germany West Central (Frankfurt) Operational

Horizon Cloud Universal Broker Operational

Horizon Cloud Universal Broker - USA Operational

Horizon Cloud Universal Broker - Europe Operational

Horizon Cloud Universal Broker - APAC Operational

Workspace ONE Experience Workflows Operational

WS1 Experience Workflows-Canada Operational

WS1 Experience Workflows-Australia Operational

WS1 Experience Workflows-UK Operational

WS1 Experience Workflows-Ireland Operational

WS1 Experience Workflows-Germany Operational

WS1 Experience Workflows-US1 Operational

WS1 Experience Workflows-US2 Operational

WS1 Experience Workflows-US3 Operational

WS1 Experience Workflows-Preview Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Workspace ONE Access and Hub Services planned maintenance : new public IP addresses (Japan) (Full Region) Jan 17, 04:30-05:30 EST

Workspace ONE Access and Hub Services will be adding new public IP Addresses. See Workspace ONE Access and Hub Services SaaS IP address change (https://kb.vmware.com/s/article/87063) for more information.

Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems. Please visit https://support.workspaceone.com if you need additional assistance.
Posted on Jan 11, 00:20 EST

Workspace ONE Access and Hub Services planned maintenance : new public IP addresses (Australia) (Full Region) Jan 17, 04:30-05:30 EST

Horizon Cloud Service : Console Access Weekly Maintenance - Maintenance Window: Wednesday, January 19, 2022, 03:30 UTC - All Regions Jan 18, 22:30 - Jan 19, 01:30 EST

Horizon Cloud is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Horizon Cloud Maintenance Window:
• Start: Wednesday, January 19, 2022, 03:30 UTC
• End: Wednesday, January 19, 2022, 06:30 UTC

Impact:
• There will be no impact on end-users and their ability to connect to their desktops
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be temporarily unavailable or may appear offline during this brief downtime.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.

Thanks for your patience.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications Team
Posted on Jan 12, 10:46 EST

Workspace ONE Access and Hub Services planned maintenance : new public IP addresses (Ireland) (Full Region) Jan 23, 11:30-12:30 EST

Workspace ONE Access and Hub Services planned maintenance : new public IP addresses (Germany) (Full Region) Jan 23, 22:30-23:30 EST

Workspace ONE Access and Hub Services planned maintenance : new public IP addresses (United Kingdom) (Full Region) Jan 24, 00:30-01:30 EST

Workspace ONE Access and Hub Services planned maintenance : new public IP addresses (Canada) (Full Region) Jan 31, 00:30-01:30 EST

Workspace ONE Access and Hub Services planned maintenance : new public IP addresses (United States) (Partial Region) Jan 31, 02:30-03:30 EST

Workspace ONE Access and Hub Services planned maintenance : new public IP addresses (United States) (Partial Region) Jan 31, 04:30-05:30 EST

Past Incidents

Jan 16, 2022

No incidents reported today.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

Workspace ONE UEM: Availability Issues / India (Partial Region)

Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Please visit support.workspaceone.com should you need additional assistance.
Jan 13, 06:42 EST

Monitoring - VMware Workspace ONE has noted recovery with SaaS environments.
Operations teams continue to monitor the affected environments.
If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Jan 13, 05:58 EST

Update - VMware Workspace ONE continues to experience issues.

Operations teams are actively working to resolve it.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Jan 13, 05:26 EST

Investigating - VMware Workspace ONE is investigating reports of issues. We will provide more information shortly.

My Workspace ONE portal has been updated for customers affected by this event.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Jan 13, 04:50 EST

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

Workspace ONE Access and Hub Services planned maintenance : new public IP addresses (Preview) (Full Region)

Completed - The scheduled maintenance has been completed.
Jan 10, 01:30 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 00:30 EST

Scheduled - Workspace ONE Access and Hub Services will be adding new public IP Addresses. See Workspace ONE Access and Hub Services SaaS IP address change (https://kb.vmware.com/s/article/87063) for more information.

Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems. Please visit https://support.workspaceone.com if you need additional assistance.
Jan 8, 02:34 EST

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

Horizon Cloud Service : Console Access Weekly Maintenance - Maintenance Window: Wednesday, January 12, 2022, 03:30 UTC - All Regions

Completed - This is to inform you that the scheduled maintenance activity has been cancelled. We will keep you posted with the new schedule.

Thank you for your patience and apologies for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.

Thank You,
VMware Horizon Communications Team
Jan 7, 05:30 EST

Scheduled - Horizon Cloud is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Horizon Cloud Maintenance Window:
• Start: Wednesday, January 12, 2022, 03:30 UTC
• End: Wednesday, January 12, 2022, 06:30 UTC

Impact:
• There will be no impact on end-users and their ability to connect to their desktops
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be temporarily unavailable or may appear offline during this brief downtime.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.

Thanks for your patience.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications Team
Jan 5, 11:06 EST

Jan 6, 2022

No incidents reported.

Jan 5, 2022

No incidents reported.

Jan 4, 2022

No incidents reported.

Jan 3, 2022

No incidents reported.

Jan 2, 2022

No incidents reported.