Omnissa Access and Workspace ONE Hub Services Legacy Tenant URLs will be disabled
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 2026 - 23:59 UTC
Scheduled - After March 30, 2026, legacy Omnissa Access and Workspace ONE Hub Services tenant URLs will be disabled, impacting authentication, Hub catalog access, and other dependent services. End users will be blocked from accessing legacy URLs listed below.

*.vidmpreview.com
*.vmwareidentity.asia
*.vmwareidentity.com.au
*.vmwareidentity.eu
*.vmwareidentity.de
*.vmwareidentity.co.uk
*.vmwareidentity.ca
*.vmwareidentity.com

Refer to these KBs for background and action needed:

https://kb.omnissa.com/s/article/6001323
https://kb.omnissa.com/s/article/6001304
https://kb.omnissa.com/s/article/6001062

Take action to avoid downtime. Complete any remaining steps outlined in the Access Migration Dashboard following instructions on https://kb.omnissa.com/s/article/6001062 before the March 30, 2026 deadline.
Mar 30, 2026 23:59 - Apr 16, 2026 23:59 UTC
getwsone.com Operational
Horizon Cloud Services Operational
AWS Cloud Control Plane - APAC Operational
Horizon Cloud Control Plane - Australia 2 Operational
Workspace ONE Intelligence Operational
Console Access - United States Operational
Data Ingest - United States Operational
Console Access - Germany Operational
Data Ingest - Germany Operational
Console Access - Ireland Operational
Data Ingest - Ireland Operational
Console Access - Australia Operational
Data Ingest - Australia Operational
Console Access - Canada Operational
Data Ingest - Canada Operational
Console Access - Japan Operational
Data Ingest - Japan Operational
Console Access - United Kingdom Operational
Data Ingest - United Kingdom Operational
Console Access - GovCloud Operational
Data Ingest - GovCloud Operational
Console Access - India Operational
Data Ingest - India Operational
Console Access - Singapore Operational
Data Ingest - Singapore Operational
Workspace ONE UEM Operational
Workspace ONE UEM - USA Operational
Workspace ONE UEM - Germany Operational
Workspace ONE UEM - Japan Operational
Workspace ONE UEM - UK Operational
Workspace ONE UEM - Australia Operational
Workspace ONE UEM - Canada Operational
Workspace ONE UEM - Singapore Operational
Cloud Notification Services (for ENS) - Global Operational
App Wrapping Operational
AWCP (for APNs) - Global Operational
SMTP UEM - USA Operational
Workspace ONE UEM - India Operational
Auto-Discovery - USA Operational
Workspace ONE UEM - GovCloud Operational
Cloud Notification Service (For ENS) - GovCloud Operational
SMTP - GovCloud Operational
Workspace ONE Email Notification Service 2 - GovCloud Operational
OAuth Token Issuer - United States Operational
OAuth Token Issuer - Germany Operational
OAuth Token Issuer - Japan Operational
Console Access (Horizon Cloud Admin Console) Operational
Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) Operational
Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2 Operational
Console Access (Horizon Cloud Admin Console) – AP Japan East Operational
Console Access (Horizon Cloud Admin Console) – EU UK South (London) Operational
Console Access (Horizon Cloud Admin Console) – EU North (Ireland) 2 Operational
Console Access (Horizon Cloud Admin Console) – EU North (Ireland) Operational
Console Access (Horizon Cloud Admin Console) – US West 2 Operational
Console Access (Horizon Cloud Admin Console) – US North Central (Illinois) Operational
Horizon Cloud Universal Broker Operational
Horizon Cloud Universal Broker - USA Operational
Horizon Cloud Universal Broker - Europe Operational
Horizon Cloud Universal Broker - APAC Operational
Horizon Cloud Service Next-Gen Operational
Horizon Cloud Service Next-Gen - United States Operational
Horizon Cloud Service Next-Gen - Germany Operational
Horizon Cloud Service Next-Gen - Ireland Operational
Horizon Cloud Service Next-Gen - Japan Operational
Universal Console - US Operational
Universal Console - Ireland Operational
Universal Console - Japan Operational
Horizon Portal - Broker - US Operational
Horizon Portal - Broker - Ireland Operational
Horizon Portal - Broker - Japan Operational
Edge Hub - US Operational
Edge Hub - Ireland Operational
Edge Hub - Japan Operational
VM Hub - US Operational
VM Hub - Germany Operational
VM Hub - UK Operational
VM Hub - Ireland Operational
VM Hub - Australia Operational
VM Hub - Japan Operational
Regional Data Shard - US Operational
Regional Data Shard - Germany Operational
Regional Data Shard - UK Operational
Regional Data Shard - Ireland Operational
Regional Data Shard - Japan Operational
Regional Data Shard - Australia Operational
VM Hub - India Operational
Regional Data Shard - India Operational
Workspace ONE Access Operational
Workspace ONE Access - US1 Operational
Workspace ONE Access - US2 Operational
Workspace ONE Access - US3 Operational
Workspace ONE Access - Germany Operational
Workspace ONE Access - Ireland Operational
Workspace ONE Access - UK Operational
Workspace ONE Access - Japan Operational
Workspace ONE Access - Australia Operational
Workspace ONE Access - Canada Operational
Workspace ONE Access - GovCloud Operational
Workspace ONE Access - India Operational
Workspace ONE Access - Singapore Operational
Workspace ONE Hub Services Catalog Operational
Workspace ONE Hub Services Catalog - US1 Operational
Workspace ONE Hub Services Catalog - US2 Operational
Workspace ONE Hub Services Catalog - US3 Operational
Workspace ONE Hub Services Catalog - Germany Operational
Workspace ONE Hub Services Catalog - Ireland Operational
Workspace ONE Hub Services Catalog -UK Operational
Workspace ONE Hub Services Catalog - Japan Operational
Workspace ONE Hub Services Catalog - Australia Operational
Workspace ONE Hub Services Catalog - Canada Operational
Workspace ONE Hub Services - GovCloud Operational
Workspace ONE Hub Services Catalog - India Operational
Workspace ONE Hub Services Catalog - Singapore Operational
Omni Operational
Chat Interface - United States Operational
Chat Interface - Canada Operational
Chat Interface - Germany Operational
Chat Interface - United Kingdom Operational
Chat Interface - Ireland Operational
Chat Interface - Japan Operational
Chat Interface - Australia Operational
Chat Interface - Singapore Operational
Chat Interface - India Operational
Knowledge Search - United States Operational
Knowledge Search - Ireland Operational
Knowledge Search - Japan Operational
Data Analysis - United States Operational
Data Analysis - Canada Operational
Data Analysis - Germany Operational
Data Analysis - United Kingdom Operational
Data Analysis - Ireland Operational
Data Analysis - Japan Operational
Data Analysis - Australia Operational
Data Analysis - Singapore Operational
Data Analysis - India Operational
Omnissa Connect Operational
Omnissa Connect - US Operational
Workspace ONE Assist Operational
Workspace ONE Assist - Germany Operational
Workspace ONE Assist - USA Operational
Workspace ONE Assist - Japan Operational
Workspace ONE Assist - Australia Operational
Workspace ONE Assist - UK Operational
Workspace ONE Assist - Canada Operational
Workspace ONE Assist - Singapore Operational
Workspace ONE Assist - India Operational
Workspace ONE Email Notification Service 2-US Operational
Workspace ONE Email Notification Service 2-Germany Operational
Workspace ONE Email Notification Service 2-UK Operational
Workspace ONE Email Notification Service 2-Japan Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Workspace ONE UEM: Monthly Data Center Maintenance April 12th, 2026 / USA (Full Region) Apr 12, 2026 01:00-05:00 UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on April 12th, 2026

Maintenance Window:
• Start: Sunday, April 12th, 2026, 1:00 UTC
• End: Sunday, April 12th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Mar 22, 2026 - 11:17 UTC

Omni: Infrastructure Maintenance - United States, Canada, Germany, United Kingdom, Ireland Apr 14, 2026 03:30-05:30 UTC

Omni is performing maintenance on infrastructure in United States, Canada, Germany, United Kingdom, Ireland . Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed requests that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Apr 07, 2026 - 06:18 UTC

Omni: Infrastructure Maintenance - Japan, Australia, Singapore, India Apr 14, 2026 10:30-12:30 UTC

Omni is performing maintenance on infrastructure in Japan, Australia, Singapore, India. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed requests that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Apr 07, 2026 - 06:20 UTC

Horizon Cloud Service Next-Gen: Data Center Maintenance - Maintenance Window: Friday, April 17, 2026, 13:30 UTC – Japan region. Apr 17, 2026 13:30-16:30 UTC

Horizon Cloud Service Next-Gen is going to perform Data Center maintenance in Japan region during the below maintenance window.

Maintenance Window:
• Start: Friday, April 17, 2026, 13:30 UTC
• End: Friday, April 17, 2026, 16:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops
• There is no impact on administrators and their ability to access the Administration Console.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted on Apr 11, 2026 - 00:37 UTC

Workspace ONE UEM: Monthly Data Center Maintenance April 18th, 2026 / GovCloud (Full Region) Apr 18, 2026 15:00-19:00 UTC

Workspace ONE UEM is scheduled to undergo maintenance on April 18th, 2026.

Maintenance Window:
• Start: Saturday, April 18th, 2026, 15:00 UTC
• End: Saturday, April 18th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Mar 22, 2026 - 11:20 UTC
Apr 11, 2026
Workspace ONE UEM: Baseline Service Upgrade April 11, 2026 / Global
Completed - The scheduled maintenance has been completed.
Apr 11, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 05:30 UTC
Update - We will be undergoing scheduled maintenance during this time.

Upgrade Window:

• Start: Saturday, 11th April 2026 05:30 AM UTC
• End: Saturday, 11th April 2026 06:30 AM UTC
Apr 2, 05:39 UTC
Scheduled - UEM Baseline service is scheduled to undergo upgrade.

Upgrade Window:

• Start: Saturday, 11th April 2026 05:30 AM UTC
• End: Saturday, 11th April 2026 06:30 AM UTC

Change: Baseline service upgrade.

Customer Impact:
UEM Baseline Service will not be accessible, customer will not be able to create new baselines during schedule upgrade.

Downtime:
60 Minutes

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Apr 2, 05:30 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance April 11th, 2026 / Canada (Full Region)
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Apr 11, 04:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 01:00 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on April 11th, 2026.

Maintenance Window:
• Start: Saturday, April 11th, 2026, 1:00 UTC
• End: Saturday, April 11th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Mar 22, 11:07 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance April 11th, 2026 / Germany (Full Region)
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Apr 11, 04:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 01:01 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on April 11th, 2026.

Maintenance Window:
• Start: Saturday, April 11th, 2026, 1:00 UTC
• End: Saturday, April 11th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Mar 22, 11:10 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance April 11th, 2026 / United Kingdom (Full Region)
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Apr 11, 04:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 01:01 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on April 11th, 2026.

Maintenance Window:
• Start: Saturday, April 11th, 2026, 1:00 UTC
• End: Saturday, April 11th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Mar 22, 11:12 UTC
Apr 10, 2026
Workspace ONE UEM and Assist: Monthly Data Center Maintenance April 10th, 2026 / Japan (Full Region)
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Apr 10, 23:42 UTC
Update - Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Apr 10, 23:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 15:00 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on April 10th, 2026

Maintenance Window:
• Start: Friday, April 10th, 2026, 15:00 UTC
• End: Friday, April 10th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Mar 22, 10:54 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance April 10th, 2026 / Australia (Full Region)
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Apr 10, 20:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 15:01 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on April 10th, 2026

Maintenance Window:
• Start: Friday, April 10th, 2026, 15:00 UTC
• End: Friday, April 10th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Mar 22, 10:56 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance April 10th, 2026 / India (Full Region)
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Apr 10, 20:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 15:00 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on April 10th, 2026

Maintenance Window:
• Start: Friday, April 10th, 2026, 15:00 UTC
• End: Friday, April 10th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Mar 22, 10:52 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance April 10th, 2026 / Singapore (Full Region)
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Apr 10, 20:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 15:01 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on April 10th, 2026

Maintenance Window:
• Start: Friday, April 10th, 2026, 15:00 UTC
• End: Friday, April 10th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Mar 22, 11:04 UTC
Apr 9, 2026
Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, April 15, 2026, 03:30 UTC - All Regions.
Completed - The scheduled maintenance has been canceled. We will keep you posted with the new schedule once we have an update.

Thank you for your patience and apologies for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Apr 9, 19:19 UTC
Scheduled - Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, April 15, 2026, 03:30 UTC
• End:   Wednesday, April 15, 2026, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Apr 8, 15:35 UTC
Omnissa Access and Workspace ONE Hub Services: Login Issues / GovCloud (Partial Region)
Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Apr 9, 15:07 UTC
Monitoring - Omnissa Access and Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available.

Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
Apr 9, 14:31 UTC
Investigating - Omnissa Access and Workspace ONE Hub Services is investigating reports of issues with login to access.gc.workspaceone-gov.com. We will provide more information shortly.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Apr 9, 14:30 UTC
Omnissa Access and Workspace ONE Hub Services Maintenance GovCloud (Partial Region)
Completed - The scheduled maintenance has been completed.
Apr 9, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 00:00 UTC
Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance on cns.gc.workspaceone-gov.com. There is no downtime for this change.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Mar 26, 19:42 UTC
Apr 8, 2026

No incidents reported.

Apr 7, 2026
Omnissa Connect: Infrastructure Maintenance - April 07, 2026 / United States
Completed - The scheduled maintenance has been completed.
Apr 7, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 11:30 UTC
Scheduled - Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Mar 30, 12:14 UTC
Apr 6, 2026
Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, April 08, 2026, 03:30 UTC - All Regions.
Completed - The scheduled maintenance has been canceled. We will keep you posted with the new schedule once we have an update.

Thank you for your patience and apologies for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Apr 6, 15:17 UTC
Scheduled - Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, April 08, 2026, 03:30 UTC
• End:   Wednesday, April 08, 2026, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Apr 1, 15:36 UTC
Omni: Infrastructure Maintenance - United States,United Kingdom,Singapore
Completed - The scheduled maintenance has been completed.
Apr 6, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 10:00 UTC
Scheduled - Omni are performing maintenance on infrastructure in United States,United Kingdom,Singapore. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Apr 1, 06:32 UTC
Omni: Infrastructure Maintenance - Canada,Germany,Ireland, Japan, Australia, India
Completed - The scheduled maintenance has been completed.
Apr 6, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 04:30 UTC
Scheduled - Omni are performing maintenance on infrastructure in Canada,Germany,Ireland, Japan, Australia, India. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Mar 31, 06:47 UTC
Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026
Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, April 01, 2026, 03:30 UTC - All Regions.
Completed - Horizon Cloud Service Console Access Weekly Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Apr 1, 04:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 03:30 UTC
Scheduled - Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, April 01, 2026, 03:30 UTC
• End:   Wednesday, April 01, 2026, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Mar 25, 15:35 UTC
Mar 31, 2026

No incidents reported.

Mar 30, 2026

Unresolved incident: Omnissa Access and Workspace ONE Hub Services Legacy Tenant URLs will be disabled.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

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