Omnissa Workspace ONE Status

All Systems Operational

getwsone.com Operational

Horizon Cloud Services Operational

AWS Cloud Control Plane - APAC Operational

Horizon Cloud Control Plane - Australia 2 Operational

Omnissa Intelligence Operational

Console Access - United States Operational

Data Ingest - United States Operational

Console Access - Germany Operational

Data Ingest - Germany Operational

Console Access - Ireland Operational

Data Ingest - Ireland Operational

Console Access - Australia Operational

Data Ingest - Australia Operational

Console Access - Canada Operational

Data Ingest - Canada Operational

Console Access - Japan Operational

Data Ingest - Japan Operational

Console Access - United Kingdom Operational

Data Ingest - United Kingdom Operational

Console Access - GovCloud Operational

Data Ingest - GovCloud Operational

Console Access - India Operational

Data Ingest - India Operational

Console Access - Singapore Operational

Data Ingest - Singapore Operational

Workspace ONE UEM Operational

Workspace ONE UEM - USA Operational

Workspace ONE UEM - Germany Operational

Workspace ONE UEM - Japan Operational

Workspace ONE UEM - UK Operational

Workspace ONE UEM - Australia Operational

Workspace ONE UEM - Canada Operational

Workspace ONE UEM - Singapore Operational

Cloud Notification Services (for ENS) - Global Operational

App Wrapping Operational

AWCP (for APNs) - Global Operational

SMTP UEM - USA Operational

Workspace ONE UEM - India Operational

Auto-Discovery - USA Operational

Workspace ONE UEM - GovCloud Operational

Cloud Notification Service (For ENS) - GovCloud Operational

SMTP - GovCloud Operational

Workspace ONE Email Notification Service 2 - GovCloud Operational

OAuth Token Issuer - United States Operational

OAuth Token Issuer - Germany Operational

OAuth Token Issuer - Japan Operational

Console Access (Horizon Cloud Admin Console) Operational

Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) Operational

Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2 Operational

Console Access (Horizon Cloud Admin Console) – AP Japan East Operational

Console Access (Horizon Cloud Admin Console) – EU UK South (London) Operational

Console Access (Horizon Cloud Admin Console) – EU North (Ireland) 2 Operational

Console Access (Horizon Cloud Admin Console) – EU North (Ireland) Operational

Console Access (Horizon Cloud Admin Console) – US West 2 Operational

Console Access (Horizon Cloud Admin Console) – US North Central (Illinois) Operational

Horizon Cloud Universal Broker Operational

Horizon Cloud Universal Broker - USA Operational

Horizon Cloud Universal Broker - Europe Operational

Horizon Cloud Universal Broker - APAC Operational

Horizon Cloud Service Next-Gen Operational

Horizon Cloud Service Next-Gen - United States Operational

Horizon Cloud Service Next-Gen - Germany Operational

Horizon Cloud Service Next-Gen - Ireland Operational

Horizon Cloud Service Next-Gen - Japan Operational

Universal Console - US Operational

Universal Console - Ireland Operational

Universal Console - Japan Operational

Horizon Portal - Broker - US Operational

Horizon Portal - Broker - Ireland Operational

Horizon Portal - Broker - Japan Operational

Edge Hub - US Operational

Edge Hub - Ireland Operational

Edge Hub - Japan Operational

VM Hub - US Operational

VM Hub - Germany Operational

VM Hub - UK Operational

VM Hub - Ireland Operational

VM Hub - Australia Operational

VM Hub - Japan Operational

Regional Data Shard - US Operational

Regional Data Shard - Germany Operational

Regional Data Shard - UK Operational

Regional Data Shard - Ireland Operational

Regional Data Shard - Japan Operational

Regional Data Shard - Australia Operational

VM Hub - India Operational

Regional Data Shard - India Operational

Omnissa Access Operational

Omnissa Access - US1 Operational

Omnissa Access - US2 Operational

Omnissa Access - US3 Operational

Omnissa Access - Germany Operational

Omnissa Access - Ireland Operational

Omnissa Access - UK Operational

Omnissa Access - Japan Operational

Omnissa Access - Australia Operational

Omnissa Access - Canada Operational

Omnissa Access - GovCloud Operational

Omnissa Access - India Operational

Omnissa Access - Singapore Operational

Workspace ONE Hub Services Catalog Operational

Workspace ONE Hub Services Catalog - US1 Operational

Workspace ONE Hub Services Catalog - US2 Operational

Workspace ONE Hub Services Catalog - US3 Operational

Workspace ONE Hub Services Catalog - Germany Operational

Workspace ONE Hub Services Catalog - Ireland Operational

Workspace ONE Hub Services Catalog -UK Operational

Workspace ONE Hub Services Catalog - Japan Operational

Workspace ONE Hub Services Catalog - Australia Operational

Workspace ONE Hub Services Catalog - Canada Operational

Workspace ONE Hub Services - GovCloud Operational

Workspace ONE Hub Services Catalog - India Operational

Workspace ONE Hub Services Catalog - Singapore Operational

Omni Operational

Chat Interface - United States Operational

Chat Interface - Canada Operational

Chat Interface - Germany Operational

Chat Interface - United Kingdom Operational

Chat Interface - Ireland Operational

Chat Interface - Japan Operational

Chat Interface - Australia Operational

Chat Interface - Singapore Operational

Chat Interface - India Operational

Knowledge Search - United States Operational

Knowledge Search - Ireland Operational

Knowledge Search - Japan Operational

Data Analysis - United States Operational

Data Analysis - Canada Operational

Data Analysis - Germany Operational

Data Analysis - United Kingdom Operational

Data Analysis - Ireland Operational

Data Analysis - Japan Operational

Data Analysis - Australia Operational

Data Analysis - Singapore Operational

Data Analysis - India Operational

Omnissa Connect Operational

Omnissa Connect - US Operational

Workspace ONE Assist Operational

Workspace ONE Assist - Germany Operational

Workspace ONE Assist - USA Operational

Workspace ONE Assist - Japan Operational

Workspace ONE Assist - Australia Operational

Workspace ONE Assist - UK Operational

Workspace ONE Assist - Canada Operational

Workspace ONE Assist - Singapore Operational

Workspace ONE Assist - India Operational

Workspace ONE Email Notification Service 2-US Operational

Workspace ONE Email Notification Service 2-Germany Operational

Workspace ONE Email Notification Service 2-UK Operational

Workspace ONE Email Notification Service 2-Japan Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 18th, 2026 / India (Full Region) Sep `18`, `2026` `15:00`-`19:00` UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on September 18th, 2026

Maintenance Window:
• Start: Friday, September 18th, 2026, 15:00 UTC
• End: Friday, September 18th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Aug 23, 2026 - 23:27 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 18th, 2026 / Singapore (Full Region) Sep `18`, `2026` `15:00`-`19:00` UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 18th, 2026 / Australia (Full Region) Sep `18`, `2026` `15:00`-`19:00` UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 18th, 2026 / Japan (Full Region) Sep `18`, `2026` `15:00`-`19:00` UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 19th, 2026 / Canada (Full Region) Sep `19`, `2026` `01:00`-`05:00` UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on September 19th, 2026.

Maintenance Window:
• Start: Saturday, September 19th, 2026, 1:00 UTC
• End: Saturday, September 19th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Aug 23, 2026 - 23:41 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 19th, 2026 / United Kingdom (Full Region) Sep `19`, `2026` `01:00`-`05:00` UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 19th, 2026 / Germany (Full Region) Sep `19`, `2026` `01:00`-`05:00` UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on September 19th, 2026.

Maintenance Window:
• Start: Saturday, September 19th, 2026, 1:00 UTC
• End: Saturday, September 19th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Aug 23, 2026 - 23:43 UTC

Workspace ONE UEM: Monthly Data Center Maintenance September 20th, 2026 / USA (Full Region) Sep `20`, `2026` `01:00`-`05:00` UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on September 20th, 2026

Maintenance Window:
• Start: Saturday, September 20th, 2026, 1:00 UTC
• End: Saturday, September 20th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Aug 23, 2026 - 23:48 UTC

Omnissa Connect: Infrastructure Maintenance - September 21, 2026 / United States Sep `21`, `2026` `12:00`-`14:00` UTC

Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Sep 16, 2026 - 12:31 UTC

Omnissa Connect: Infrastructure Maintenance - September 22, 2026 / United States Sep `22`, `2026` `12:00`-`14:00` UTC

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, September 23, 2026 03:30 AM UTC - All Regions. Sep `23`, `2026` `03:30`-`06:30` UTC

Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, September 23, 2026 03:30 AM UTC
• End: Wednesday, September 23, 2026 06:30 AM UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted on Sep 16, 2026 - 16:52 UTC

Horizon Cloud Service Next-Gen: Database Maintenance- Maintenance Window: Saturday, September 26, 2026, 02:30 UTC – Ireland Region. Sep `26`, `2026` `02:30`-`06:30` UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 16, 2026 - 05:41 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 16, 2026 - 05:36 UTC

Scheduled - Horizon Cloud Service Next-Gen is going to perform database maintenance in the Ireland Region during the following maintenance window.

Maintenance Window:
• Start: Saturday, September 26, 2026, 02:30 UTC
• End: Saturday, September 26, 2026, 06:30 UTC

Impact:
• There is no impact on existing desktop or application sessions.
• End users launching new sessions may experience increased latency; however, retrying the operation should succeed.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (https://status.workspaceone.com) until the maintenance activity is complete.
Sep 13, 2026 - 05:26 UTC

Omnissa Connect: Infrastructure Maintenance - September 30, 2026 / United States Sep `30`, `2026` `12:00`-`14:00` UTC

Past Incidents

Sep `18`, `2026`

No incidents reported today.

Sep `17`, `2026`

Workspace ONE UEM: AWCM Maintenance September 17, 2026 / Japan (Partial Region)

Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Sep 17, 17:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 15:00 UTC

Scheduled - Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Thursday, September 17, 2026, 15:00 UTC
• End: Thursday, September 17, 2026, 19:00 UTC

Change:
AWCM Maintenance

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.

Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance.

Please refer to the following KB article for more details.
https://kb.omnissa.com/s/article/2960708?lang=en_US

Downtime:
0 minutes

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Sep 7, 06:18 UTC

Sep `16`, `2026`

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, September 16, 2026 03:30 AM UTC - All Regions.

Completed - Horizon Cloud Service Console Access Weekly Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Sep 16, 07:20 UTC

Update - We need 1 hour of extension to complete this maintenance.

We apologize for the inconvenience.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Sep 16, 06:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 03:30 UTC

Scheduled - Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, September 16, 2026 03:30 AM UTC
• End: Wednesday, September 16, 2026 06:30 AM UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Sep 10, 07:52 UTC

Workspace ONE UEM: AWCM Maintenance September 16, 2026 / USA (Partial Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 05:00 UTC

Scheduled - Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Wednesday, September 16, 2026, 05:00 UTC
• End: Wednesday, September 16, 2026, 09:00 UTC

Change:
AWCM Maintenance

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.

Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance.

Please refer to the following KB article for more details.
https://kb.omnissa.com/s/article/2960708?lang=en_US

Downtime:
0 minutes

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Sep 7, 06:05 UTC

Sep `15`, `2026`

Omni: Infrastructure Maintenance - Japan, Australia, Singapore, India

Completed - The scheduled maintenance has been completed.
Sep 15, 11:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 09:30 UTC

Scheduled - Omni are performing maintenance on infrastructure in Japan, Australia, Singapore, India. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Sep 8, 05:48 UTC

Omni: Infrastructure Maintenance - United States, Canada, Germany, United Kingdom, Ireland

Completed - The scheduled maintenance has been completed.
Sep 15, 08:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 06:30 UTC

Scheduled - Omni are performing maintenance on infrastructure in United States, Canada, Germany, United Kingdom, Ireland. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Sep 8, 05:36 UTC

Workspace ONE UEM: AWCM Maintenance September 15, 2026 / USA (Partial Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 05:00 UTC

Scheduled - Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Tuesday, September 15, 2026, 05:00 UTC
• End: Tuesday, September 15, 2026, 09:00 UTC

Change:
AWCM Maintenance

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.

Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance.

Please refer to the following KB article for more details.
https://kb.omnissa.com/s/article/2960708?lang=en_US

Downtime:
0 minutes

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Sep 7, 05:56 UTC

Sep `14`, `2026`

Omnissa Connect: Infrastructure Maintenance - September 14, 2026 / United States

Completed - The scheduled maintenance has been completed.
Sep 14, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 12:00 UTC

Scheduled - Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Sep 1, 20:46 UTC

Workspace ONE UEM: Performance issues / Germany (Partial Region)

Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Sep 14, 08:22 UTC

Investigating - Omnissa Workspace ONE is investigating reports of performance degradation. We will provide more information shortly.

Omnissa Cloud Services portal has been updated for customers affected by this event.
Sep 14, 08:08 UTC

Sep `13`, `2026`

No incidents reported.

Sep `12`, `2026`

Workspace ONE UEM: Monthly Data Center Maintenance September 12th, 2026 / GovCloud (Full Region)

Update - Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates.

During this delay, service will be available for end-users who may experience intermittent latency and timeouts.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Sep 12, 19:41 UTC

Completed - The scheduled maintenance has been completed.
Sep 12, 19:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 15:00 UTC

Scheduled - Workspace ONE UEM is scheduled to undergo maintenance on September 12th, 2026.

Maintenance Window:
• Start: Saturday, September 12th, 2026, 15:00 UTC
• End: Saturday, September 12th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Aug 17, 06:02 UTC

Horizon Cloud Service Next-Gen: Data Center Maintenance - Maintenance Window: Saturday, September 12, 2026, 07:00 UTC – All Regions.

Completed - Horizon Cloud Service Next-Gen Data Center Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Sep 12, 09:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 07:00 UTC

Scheduled - Horizon Cloud Service Next-Gen is going to perform Data Center maintenance in all regions during the below maintenance window.

Maintenance Window:
• Start: Saturday, September 12, 2026, 07:00 UTC
• End: Saturday, September 12, 2026, 12:00 UTC

Impact:
• Possible degradation in service performance/ increase in latency for end users who will be trying to access their desktop/ applications, however, retry should succeed.
• There may be intermittent failures in VM power operations and provisioning during that maintenance window, but a retry should succeed within a few minutes.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Sep 4, 15:37 UTC

Sep `11`, `2026`

No incidents reported.

Sep `10`, `2026`

Omnissa Connect: Infrastructure Maintenance - September 10, 2026 / United States

Completed - The scheduled maintenance has been completed.
Sep 10, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 12:00 UTC

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, September 16, 2026 03:30 AM UTC - All Regions.

Completed - Cancelled this Maintenance
Sep 10, 06:10 UTC

Sep `9`, `2026`

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, September 09, 2026, 03:30 UTC - All Regions.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 03:30 UTC

Scheduled - Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, September 09, 2026, 03:30 UTC
• End: Wednesday, September 09, 2026, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Sep 2, 15:37 UTC

Sep `8`, `2026`

Workspace ONE UEM: AWCM Maintenance September 08, 2026 / Australia (Partial Region)

Completed - The scheduled maintenance has been completed.
Sep 8, 19:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 15:00 UTC

Scheduled - Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Tuesday, September 08, 2026, 15:00 UTC
• End: Tuesday, September 08, 2026, 19:00 UTC

Change:
AWCM Maintenance

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.

Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance.

Please refer to the following KB article for more details.
https://kb.omnissa.com/s/article/2960708?lang=en_US

Downtime:
0 minutes

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Aug 26, 11:16 UTC

Omnissa Connect: Infrastructure Maintenance - September 8, 2026 / United States

Completed - The scheduled maintenance has been completed.
Sep 8, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 12:00 UTC

Workspace ONE UEM: Availability issues / India (Partial Region)

Investigating - Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments.

Operations teams have identified the issue with database infrastructure and are actively working to resolve it.

Omnissa Cloud Services portal has been updated for customers affected by this event.

Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Sep 8, 08:12 UTC

Sep `7`, `2026`

Omni: Infrastructure Maintenance - United States, Canada, Germany, United Kingdom, Ireland

Completed - The scheduled maintenance has been completed.
Sep 7, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 10:00 UTC

Omni: Infrastructure Maintenance - Japan, Australia, Singapore, India

Completed - The scheduled maintenance has been completed.
Sep 7, 08:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 06:30 UTC

Sep `6`, `2026`

Omnissa Access and Workspace ONE Hub Services: Application Launch Issues / Japan (Full Region)

Resolved - Omnissa Access and Workspace ONE Hub Services investigated reports of issues with login and launch in *.jp.wss.workspaceone.com. The issue has been resolved.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Sep 6, 23:02 UTC

Sep `5`, `2026`

No incidents reported.

Sep `4`, `2026`

No incidents reported.

All Systems Operational

Scheduled Maintenance

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 18th, 2026 / India (Full Region) Sep 18, 2026 15:00-19:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 18th, 2026 / Singapore (Full Region) Sep 18, 2026 15:00-19:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 18th, 2026 / Australia (Full Region) Sep 18, 2026 15:00-19:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 18th, 2026 / Japan (Full Region) Sep 18, 2026 15:00-19:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 19th, 2026 / Canada (Full Region) Sep 19, 2026 01:00-05:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 19th, 2026 / United Kingdom (Full Region) Sep 19, 2026 01:00-05:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 19th, 2026 / Germany (Full Region) Sep 19, 2026 01:00-05:00 UTC

Workspace ONE UEM: Monthly Data Center Maintenance September 20th, 2026 / USA (Full Region) Sep 20, 2026 01:00-05:00 UTC

Omnissa Connect: Infrastructure Maintenance - September 21, 2026 / United States Sep 21, 2026 12:00-14:00 UTC

Omnissa Connect: Infrastructure Maintenance - September 22, 2026 / United States Sep 22, 2026 12:00-14:00 UTC

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, September 23, 2026 03:30 AM UTC - All Regions. Sep 23, 2026 03:30-06:30 UTC

Horizon Cloud Service Next-Gen: Database Maintenance- Maintenance Window: Saturday, September 26, 2026, 02:30 UTC – Ireland Region. Sep 26, 2026 02:30-06:30 UTC

Omnissa Connect: Infrastructure Maintenance - September 30, 2026 / United States Sep 30, 2026 12:00-14:00 UTC

Past Incidents

Sep 18, 2026

Sep 17, 2026

Sep 16, 2026

Sep 15, 2026

Sep 14, 2026

Sep 13, 2026

Sep 12, 2026

Sep 11, 2026

Sep 10, 2026

Sep 9, 2026

Sep 8, 2026

Sep 7, 2026

Sep 6, 2026

Sep 5, 2026

Sep 4, 2026

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 18th, 2026 / India (Full Region) Sep `18`, `2026` `15:00`-`19:00` UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 18th, 2026 / Singapore (Full Region) Sep `18`, `2026` `15:00`-`19:00` UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 18th, 2026 / Australia (Full Region) Sep `18`, `2026` `15:00`-`19:00` UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 18th, 2026 / Japan (Full Region) Sep `18`, `2026` `15:00`-`19:00` UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 19th, 2026 / Canada (Full Region) Sep `19`, `2026` `01:00`-`05:00` UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 19th, 2026 / United Kingdom (Full Region) Sep `19`, `2026` `01:00`-`05:00` UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 19th, 2026 / Germany (Full Region) Sep `19`, `2026` `01:00`-`05:00` UTC

Workspace ONE UEM: Monthly Data Center Maintenance September 20th, 2026 / USA (Full Region) Sep `20`, `2026` `01:00`-`05:00` UTC

Omnissa Connect: Infrastructure Maintenance - September 21, 2026 / United States Sep `21`, `2026` `12:00`-`14:00` UTC

Omnissa Connect: Infrastructure Maintenance - September 22, 2026 / United States Sep `22`, `2026` `12:00`-`14:00` UTC

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, September 23, 2026 03:30 AM UTC - All Regions. Sep `23`, `2026` `03:30`-`06:30` UTC

Horizon Cloud Service Next-Gen: Database Maintenance- Maintenance Window: Saturday, September 26, 2026, 02:30 UTC – Ireland Region. Sep `26`, `2026` `02:30`-`06:30` UTC

Omnissa Connect: Infrastructure Maintenance - September 30, 2026 / United States Sep `30`, `2026` `12:00`-`14:00` UTC

Sep `18`, `2026`

Sep `17`, `2026`

Sep `16`, `2026`

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Sep `14`, `2026`

Sep `13`, `2026`

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Sep `8`, `2026`

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Sep `6`, `2026`

Sep `5`, `2026`

Sep `4`, `2026`