Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, August 26, 2026, 03:30 UTC - All Regions.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 2026 - 03:30 UTC
Scheduled - Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, August 26, 2026, 03:30 UTC
• End: Wednesday, August 26, 2026, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Aug 26, 2026 03:30-06:30 UTC
getwsone.com Operational
Horizon Cloud Services Operational
AWS Cloud Control Plane - APAC Operational
Horizon Cloud Control Plane - Australia 2 Operational
Omnissa Intelligence Operational
Console Access - United States Operational
Data Ingest - United States Operational
Console Access - Germany Operational
Data Ingest - Germany Operational
Console Access - Ireland Operational
Data Ingest - Ireland Operational
Console Access - Australia Operational
Data Ingest - Australia Operational
Console Access - Canada Operational
Data Ingest - Canada Operational
Console Access - Japan Operational
Data Ingest - Japan Operational
Console Access - United Kingdom Operational
Data Ingest - United Kingdom Operational
Console Access - GovCloud Operational
Data Ingest - GovCloud Operational
Console Access - India Operational
Data Ingest - India Operational
Console Access - Singapore Operational
Data Ingest - Singapore Operational
Workspace ONE UEM Operational
Workspace ONE UEM - USA Operational
Workspace ONE UEM - Germany Operational
Workspace ONE UEM - Japan Operational
Workspace ONE UEM - UK Operational
Workspace ONE UEM - Australia Operational
Workspace ONE UEM - Canada Operational
Workspace ONE UEM - Singapore Operational
Cloud Notification Services (for ENS) - Global Operational
App Wrapping Operational
AWCP (for APNs) - Global Operational
SMTP UEM - USA Operational
Workspace ONE UEM - India Operational
Auto-Discovery - USA Operational
Workspace ONE UEM - GovCloud Operational
Cloud Notification Service (For ENS) - GovCloud Operational
SMTP - GovCloud Operational
Workspace ONE Email Notification Service 2 - GovCloud Operational
OAuth Token Issuer - United States Operational
OAuth Token Issuer - Germany Operational
OAuth Token Issuer - Japan Operational
Console Access (Horizon Cloud Admin Console) Under Maintenance
Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) Under Maintenance
Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2 Under Maintenance
Console Access (Horizon Cloud Admin Console) – AP Japan East Under Maintenance
Console Access (Horizon Cloud Admin Console) – EU UK South (London) Under Maintenance
Console Access (Horizon Cloud Admin Console) – EU North (Ireland) 2 Under Maintenance
Console Access (Horizon Cloud Admin Console) – EU North (Ireland) Under Maintenance
Console Access (Horizon Cloud Admin Console) – US West 2 Under Maintenance
Console Access (Horizon Cloud Admin Console) – US North Central (Illinois) Under Maintenance
Horizon Cloud Universal Broker Operational
Horizon Cloud Universal Broker - USA Operational
Horizon Cloud Universal Broker - Europe Operational
Horizon Cloud Universal Broker - APAC Operational
Horizon Cloud Service Next-Gen Operational
Horizon Cloud Service Next-Gen - United States Operational
Horizon Cloud Service Next-Gen - Germany Operational
Horizon Cloud Service Next-Gen - Ireland Operational
Horizon Cloud Service Next-Gen - Japan Operational
Universal Console - US Operational
Universal Console - Ireland Operational
Universal Console - Japan Operational
Horizon Portal - Broker - US Operational
Horizon Portal - Broker - Ireland Operational
Horizon Portal - Broker - Japan Operational
Edge Hub - US Operational
Edge Hub - Ireland Operational
Edge Hub - Japan Operational
VM Hub - US Operational
VM Hub - Germany Operational
VM Hub - UK Operational
VM Hub - Ireland Operational
VM Hub - Australia Operational
VM Hub - Japan Operational
Regional Data Shard - US Operational
Regional Data Shard - Germany Operational
Regional Data Shard - UK Operational
Regional Data Shard - Ireland Operational
Regional Data Shard - Japan Operational
Regional Data Shard - Australia Operational
VM Hub - India Operational
Regional Data Shard - India Operational
Omnissa Access Operational
Omnissa Access - US1 Operational
Omnissa Access - US2 Operational
Omnissa Access - US3 Operational
Omnissa Access - Germany Operational
Omnissa Access - Ireland Operational
Omnissa Access - UK Operational
Omnissa Access - Japan Operational
Omnissa Access - Australia Operational
Omnissa Access - Canada Operational
Omnissa Access - GovCloud Operational
Omnissa Access - India Operational
Omnissa Access - Singapore Operational
Workspace ONE Hub Services Catalog Operational
Workspace ONE Hub Services Catalog - US1 Operational
Workspace ONE Hub Services Catalog - US2 Operational
Workspace ONE Hub Services Catalog - US3 Operational
Workspace ONE Hub Services Catalog - Germany Operational
Workspace ONE Hub Services Catalog - Ireland Operational
Workspace ONE Hub Services Catalog -UK Operational
Workspace ONE Hub Services Catalog - Japan Operational
Workspace ONE Hub Services Catalog - Australia Operational
Workspace ONE Hub Services Catalog - Canada Operational
Workspace ONE Hub Services - GovCloud Operational
Workspace ONE Hub Services Catalog - India Operational
Workspace ONE Hub Services Catalog - Singapore Operational
Omni Operational
Chat Interface - United States Operational
Chat Interface - Canada Operational
Chat Interface - Germany Operational
Chat Interface - United Kingdom Operational
Chat Interface - Ireland Operational
Chat Interface - Japan Operational
Chat Interface - Australia Operational
Chat Interface - Singapore Operational
Chat Interface - India Operational
Knowledge Search - United States Operational
Knowledge Search - Ireland Operational
Knowledge Search - Japan Operational
Data Analysis - United States Operational
Data Analysis - Canada Operational
Data Analysis - Germany Operational
Data Analysis - United Kingdom Operational
Data Analysis - Ireland Operational
Data Analysis - Japan Operational
Data Analysis - Australia Operational
Data Analysis - Singapore Operational
Data Analysis - India Operational
Omnissa Connect Operational
Omnissa Connect - US Operational
Workspace ONE Assist Operational
Workspace ONE Assist - Germany Operational
Workspace ONE Assist - USA Operational
Workspace ONE Assist - Japan Operational
Workspace ONE Assist - Australia Operational
Workspace ONE Assist - UK Operational
Workspace ONE Assist - Canada Operational
Workspace ONE Assist - Singapore Operational
Workspace ONE Assist - India Operational
Workspace ONE Email Notification Service 2-US Operational
Workspace ONE Email Notification Service 2-Germany Operational
Workspace ONE Email Notification Service 2-UK Operational
Workspace ONE Email Notification Service 2-Japan Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Omnissa Connect: Infrastructure Maintenance - August 26, 2026 / United States Aug 26, 2026 12:00-14:00 UTC

Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Aug 20, 2026 - 12:26 UTC

Workspace ONE UEM: Monthly Data Center Maintenance August 29th, 2026 / GovCloud (Full Region) Aug 29, 2026 15:00-19:00 UTC

Workspace ONE UEM is scheduled to undergo maintenance on August 29th, 2026.

Maintenance Window:
• Start: Saturday, August 29th, 2026, 15:00 UTC
• End: Saturday, August 29th, 2026, 19:00 UTC


Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Aug 23, 2026 - 02:34 UTC

Omnissa Connect: Infrastructure Maintenance - August 31, 2026 / United States Aug 31, 2026 12:00-14:30 UTC

Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Aug 20, 2026 - 18:53 UTC

Omnissa Access and Workspace ONE Hub Services system maintenance / GovCloud (Full Region) Sep 1, 2026 00:00-03:00 UTC

Omnissa Access and Workspace ONE Hub Services will perform scheduled maintenance to update public TLS cipher suites for the Access and Hub products.

Domains impacted:
• access.gc.workspaceone-gov.com

See the KB article "Omnissa Access: Deprecation of Cipher Suites (6001031)" (https://ikb.omnissa.com/s/article/6001031) for information about the cipher suites being deprecated as well as the list of supported cipher suites.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Aug 19, 2026 - 17:21 UTC

Workspace ONE UEM: Monthly Data Center Maintenance September 12th, 2026 / GovCloud (Full Region) Sep 12, 2026 15:00-19:00 UTC

Workspace ONE UEM is scheduled to undergo maintenance on September 12th, 2026.

Maintenance Window:
• Start: Saturday, September 12th, 2026, 15:00 UTC
• End: Saturday, September 12th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Aug 17, 2026 - 06:02 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 18th, 2026 / Singapore (Full Region) Sep 18, 2026 15:00-19:00 UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on September 18th, 2026

Maintenance Window:
• Start: Friday, September 18th, 2026, 15:00 UTC
• End: Friday, September 18th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Aug 23, 2026 - 23:39 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 18th, 2026 / India (Full Region) Sep 18, 2026 15:00-19:00 UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on September 18th, 2026

Maintenance Window:
• Start: Friday, September 18th, 2026, 15:00 UTC
• End: Friday, September 18th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Aug 23, 2026 - 23:27 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 18th, 2026 / Australia (Full Region) Sep 18, 2026 15:00-19:00 UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on September 18th, 2026

Maintenance Window:
• Start: Friday, September 18th, 2026, 15:00 UTC
• End: Friday, September 18th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Aug 23, 2026 - 23:32 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 18th, 2026 / Japan (Full Region) Sep 18, 2026 15:00-19:00 UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on September 18th, 2026

Maintenance Window:
• Start: Friday, September 18th, 2026, 15:00 UTC
• End: Friday, September 18th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Aug 23, 2026 - 23:29 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 19th, 2026 / United Kingdom (Full Region) Sep 19, 2026 01:00-05:00 UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on September 19th, 2026.

Maintenance Window:
• Start: Saturday, September 19th, 2026, 1:00 UTC
• End: Saturday, September 19th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Aug 23, 2026 - 23:45 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 19th, 2026 / Germany (Full Region) Sep 19, 2026 01:00-05:00 UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on September 19th, 2026.

Maintenance Window:
• Start: Saturday, September 19th, 2026, 1:00 UTC
• End: Saturday, September 19th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Aug 23, 2026 - 23:43 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 19th, 2026 / Canada (Full Region) Sep 19, 2026 01:00-05:00 UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on September 19th, 2026.

Maintenance Window:
• Start: Saturday, September 19th, 2026, 1:00 UTC
• End: Saturday, September 19th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Aug 23, 2026 - 23:41 UTC

Workspace ONE UEM: Monthly Data Center Maintenance September 20th, 2026 / USA (Full Region) Sep 20, 2026 01:00-05:00 UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on September 20th, 2026

Maintenance Window:
• Start: Saturday, September 20th, 2026, 1:00 UTC
• End: Saturday, September 20th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Aug 23, 2026 - 23:48 UTC

Aug 26, 2026

Unresolved incident: Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, August 26, 2026, 03:30 UTC - All Regions..

Aug 25, 2026

Omnissa Connect: Infrastructure Maintenance - August 25, 2026 / United States
Completed - The scheduled maintenance has been completed.
Aug 25, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 11:30 UTC
Scheduled - Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Aug 6, 13:21 UTC

Aug 24, 2026

Omnissa Access and Workspace ONE Hub Services Certificate Rotation Canada (Full Region)
Completed - The scheduled maintenance has been completed.
Aug 24, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 05:30 UTC
Scheduled - Omnissa Access and Workspace ONE Hub Services will be replacing the TLS certificate for *.ca.wss.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Aug 13, 15:02 UTC

Aug 23, 2026

No incidents reported.

Aug 22, 2026

Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 5th, 2026 / United Kingdom (Full Region)
Completed - Scheduled maintenance has been canceled. We are currently finalizing the new timeline. Another notification will be sent out as soon as the new date and time are confirmed.
We appreciate your patience and continued support. System reliability is a top priority at Omnissa Workspace ONE.
Aug 22, 02:27 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on September 5th, 2026.

Maintenance Window:
• Start: Saturday, September 5th, 2026, 1:00 UTC
• End: Saturday, September 5th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Aug 17, 05:52 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 5th, 2026 / Germany (Full Region)
Completed - Scheduled maintenance has been canceled. We are currently finalizing the new timeline. Another notification will be sent out as soon as the new date and time are confirmed.
We appreciate your patience and continued support. System reliability is a top priority at Omnissa Workspace ONE.
Aug 22, 02:27 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on September 5th, 2026.

Maintenance Window:
• Start: Saturday, September 5th, 2026, 1:00 UTC
• End: Saturday, September 5th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Aug 17, 05:45 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 5th, 2026 / Canada (Full Region)
Completed - Scheduled maintenance has been canceled. We are currently finalizing the new timeline. Another notification will be sent out as soon as the new date and time are confirmed.
We appreciate your patience and continued support. System reliability is a top priority at Omnissa Workspace ONE.
Aug 22, 02:27 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on September 5th, 2026.

Maintenance Window:
• Start: Saturday, September 5th, 2026, 1:00 UTC
• End: Saturday, September 5th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Aug 17, 05:42 UTC
Workspace ONE UEM: Monthly Data Center Maintenance September 6th, 2026 / USA (Full Region)
Completed - Scheduled maintenance has been canceled. We are currently finalizing the new timeline. Another notification will be sent out as soon as the new date and time are confirmed.
We appreciate your patience and continued support. System reliability is a top priority at Omnissa Workspace ONE.
Aug 22, 02:26 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on September 6th, 2026

Maintenance Window:
• Start: Saturday, September 6th, 2026, 1:00 UTC
• End: Saturday, September 6th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Aug 17, 05:54 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 4th, 2026 / Australia (Full Region)
Completed - Scheduled maintenance has been canceled. We are currently finalizing the new timeline. Another notification will be sent out as soon as the new date and time are confirmed.
We appreciate your patience and continued support. System reliability is a top priority at Omnissa Workspace ONE.
Aug 22, 02:26 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on September 4th, 2026

Maintenance Window:
• Start: Friday, September 4th, 2026, 15:00 UTC
• End: Friday, September 4th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Aug 17, 00:48 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 4th, 2026 / Japan (Full Region)
Completed - Scheduled maintenance has been canceled. We are currently finalizing the new timeline. Another notification will be sent out as soon as the new date and time are confirmed.
We appreciate your patience and continued support. System reliability is a top priority at Omnissa Workspace ONE.
Aug 22, 02:25 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on September 4th, 2026

Maintenance Window:
• Start: Friday, September 4th, 2026, 15:00 UTC
• End: Friday, September 4th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Aug 17, 00:45 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 4th, 2026 /  Singapore (Full Region)
Completed - Scheduled maintenance has been canceled. We are currently finalizing the new timeline. Another notification will be sent out as soon as the new date and time are confirmed.
We appreciate your patience and continued support. System reliability is a top priority at Omnissa Workspace ONE.
Aug 22, 02:15 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on September 4th, 2026

Maintenance Window:
• Start: Friday, September 4th, 2026, 15:00 UTC
• End: Friday, September 4th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Aug 17, 00:53 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance September 4th, 2026 / India (Full Region)
Completed - Scheduled maintenance has been canceled. We are currently finalizing the new timeline. Another notification will be sent out as soon as the new date and time are confirmed.
We appreciate your patience and continued support. System reliability is a top priority at Omnissa Workspace ONE.
Aug 22, 02:14 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on September 4th, 2026

Maintenance Window:
• Start: Friday, September 4th, 2026, 15:00 UTC
• End: Friday, September 4th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Aug 17, 00:42 UTC

Aug 21, 2026

Omnissa Access and Workspace ONE Hub Services Maintenance / Japan (Full Region)
Completed - The scheduled maintenance has been completed.
Aug 21, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 13:30 UTC
Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in Japan on Friday, August 21, 2026 between 01:30 PM - 04:30 PM UTC. During this maintenance, no downtime is expected and the cumulative disruption is expected to be less than a minute.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Aug 11, 10:47 UTC
Omnissa Access and Workspace ONE Hub Services Maintenance / Canada (Full Region)
Completed - The scheduled maintenance has been completed.
Aug 21, 11:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 08:30 UTC
Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in Canada on Friday, August 21, 2026 between 08:30 AM - 11:30 AM UTC. During this maintenance, no downtime is expected and the cumulative disruption is expected to be less than a minute.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Aug 11, 10:47 UTC
Omnissa Access and Workspace ONE Hub Services Maintenance / United States (Full Region)
Completed - The scheduled maintenance has been completed.
Aug 21, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 08:31 UTC
Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in the United States on Friday, August 21, 2026 between 08:30 AM - 11:30 AM UTC. During this maintenance, no downtime is expected and the cumulative disruption is expected to be less than a minute.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Aug 11, 10:47 UTC
Omnissa Access and Workspace ONE Hub Services Maintenance / Ireland (Full Region)
Completed - The scheduled maintenance has been completed.
Aug 21, 06:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 03:02 UTC
Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in Ireland on Friday, August 21, 2026 between 03:00 AM - 06:00 AM UTC. During this maintenance, no downtime is expected and the cumulative disruption is expected to be less than a minute.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Aug 11, 10:47 UTC
Omnissa Access and Workspace ONE Hub Services Maintenance / United Kingdom (Full Region)
Completed - The scheduled maintenance has been completed.
Aug 21, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 03:01 UTC
Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in the United Kingdom on Friday, August 21, 2026 between 03:00 AM - 06:00 AM UTC. During this maintenance, no downtime is expected and the cumulative disruption is expected to be less than a minute.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Aug 11, 10:47 UTC
Omnissa Access and Workspace ONE Hub Services Maintenance / Germany (Full Region)
Completed - The scheduled maintenance has been completed.
Aug 21, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 03:00 UTC
Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in Germany on Friday, August 21, 2026 between 03:00 AM - 06:00 AM UTC. During this maintenance, no downtime is expected and the cumulative disruption is expected to be less than a minute.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Aug 11, 10:47 UTC
Omnissa Access and Workspace ONE Hub Services Certificate Rotation - United Kingdom (Full Region)
Completed - The scheduled maintenance has been completed.
Aug 21, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 21:00 UTC
Scheduled - Omnissa Access and Workspace ONE Hub Services will be replacing the TLS certificate for *.uk.wss.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Aug 4, 21:19 UTC

Aug 20, 2026

Omnissa Access and Workspace ONE Hub Services Maintenance / Australia (Full Region)
Completed - The scheduled maintenance has been completed.
Aug 20, 16:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 13:31 UTC
Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in Australia on Thursday, August 20, 2026 between 01:30 PM - 04:30 PM UTC. During this maintenance, no downtime is expected and the cumulative disruption is expected to be less than a minute.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Aug 11, 10:47 UTC
Omnissa Access and Workspace ONE Hub Services Maintenance / India (Full Region)
Completed - The scheduled maintenance has been completed.
Aug 20, 16:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 13:30 UTC
Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in India on Thursday, August 20, 2026 between 01:30 PM - 04:30 PM UTC. During this maintenance, no downtime is expected and the cumulative disruption is expected to be less than a minute.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Aug 11, 10:47 UTC
Omnissa Access and Workspace ONE Hub Services Maintenance / Singapore (Full Region)
Completed - The scheduled maintenance has been completed.
Aug 20, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 13:30 UTC
Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in Singapore on Thursday, August 20, 2026 between 01:30 PM - 04:30 PM UTC. During this maintenance, no downtime is expected and the cumulative disruption is expected to be less than a minute.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Aug 11, 10:47 UTC
Workspace ONE UEM: Network Maintenance August 20, 2026 / USA (Partial region)
Completed - The scheduled maintenance has been completed.
Aug 20, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 05:00 UTC
Scheduled - Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Thursday, August 20, 2026 05:00 UTC
• End: Thursday, August 20, 2026 09:00 UTC

Change: Upgrading load balancer firmware/version

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.
No actions required before or after the change.

Downtime:
5 minutes of downtime is expected for this maintenance

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Aug 11, 05:58 UTC
Omni: Infrastructure Maintenance - Japan, Australia, Singapore, India
Completed - The scheduled maintenance has been completed.
Aug 20, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 06:30 UTC
Scheduled - Omni are performing maintenance on infrastructure in Japan, Australia, Singapore, India. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Aug 14, 10:29 UTC

Aug 19, 2026

Workspace ONE UEM: Network Maintenance August 19, 2026 / USA (Partial region)
Completed - The scheduled maintenance has been completed.
Aug 19, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 05:00 UTC
Scheduled - Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Wednesday, August 19, 2026 05:00 UTC
• End: Wednesday, August 19, 2026 09:00 UTC

Change: Upgrading load balancer firmware/version

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.
No actions required before or after the change.

Downtime:
5 minutes of downtime is expected for this maintenance

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Aug 11, 05:52 UTC
Omni: Infrastructure Maintenance - United States, Canada, Germany, United Kingdom, Ireland
Completed - The scheduled maintenance has been completed.
Aug 19, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 06:30 UTC
Scheduled - Omni are performing maintenance on infrastructure in United States, Canada, Germany, United Kingdom, Ireland. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Aug 14, 10:27 UTC
Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, August 19, 2026, 03:30 UTC - All Regions.
Completed - Horizon Cloud Service Console Access Weekly Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Aug 19, 05:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 03:30 UTC
Scheduled - Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, August 19, 2026, 03:30 UTC
• End: Wednesday, August 19, 2026, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Aug 12, 15:34 UTC
Omnissa Access and Workspace ONE Hub Services: Login and Launch Issues / Japan (Full Region)
Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Aug 19, 02:47 UTC
Monitoring - Omnissa Access and Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available.
Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
Aug 19, 00:43 UTC
Investigating - Omnissa Access and Workspace ONE Hub Services is investigating reports of issues in jp.wss.workspaceone.com. We will provide more information shortly.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Aug 19, 00:06 UTC

Aug 18, 2026

Omnissa Connect: Infrastructure Maintenance - August 18, 2026 / United States
Completed - The scheduled maintenance has been completed.
Aug 18, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 12:00 UTC
Scheduled - Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jul 27, 20:14 UTC

Aug 17, 2026

Workspace ONE UEM: Network Maintenance August 17, 2026 / Canada (Full region)
Completed - The scheduled maintenance has been completed.
Aug 17, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 05:00 UTC
Scheduled - Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Monday, August 17, 2026 05:00 UTC
• End: Monday, August 17, 2026 09:00 UTC

Change: Upgrading load balancer firmware/version

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.
No actions required before or after the change.

Downtime:
5 minutes of downtime is expected for this maintenance

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Aug 11, 05:47 UTC
Workspace ONE UEM: AWCM Maintenance August 17, 2026 / USA (Partial Region)
Completed - The scheduled maintenance has been completed.
Aug 17, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 05:01 UTC
Scheduled - Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Monday, August 17, 2026, 05:00 UTC
• End: Monday, August 17, 2026, 09:00 UTC

Change:
AWCM Maintenance

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.

Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance.

Please refer to the following KB article for more details.
https://kb.omnissa.com/s/article/2960708?lang=en_US

Downtime:
0 minutes

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Aug 5, 06:20 UTC

Aug 16, 2026

No incidents reported.

Aug 15, 2026

Workspace ONE UEM: Monthly Data Center Maintenance August 15th, 2026 / GovCloud (Full Region)
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Aug 15, 19:36 UTC
Update - Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Aug 15, 19:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 15:00 UTC
Scheduled - Workspace ONE UEM is scheduled to undergo maintenance on August 15th, 2026.

Maintenance Window:
• Start: Saturday, August 15th, 2026, 15:00 UTC
• End: Saturday, August 15th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jul 22, 08:04 UTC

Aug 14, 2026

No incidents reported.

Aug 13, 2026

Workspace ONE UEM: AWCM Maintenance August 13, 2026 / USA (Partial Region)
Completed - The scheduled maintenance has been completed.
Aug 13, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 05:00 UTC
Scheduled - Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Thursday, August 13, 2026, 05:00 UTC
• End: Thursday, August 13, 2026, 09:00 UTC

Change:
AWCM Maintenance

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.

Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance.

Please refer to the following KB article for more details.
https://kb.omnissa.com/s/article/2960708?lang=en_US

Downtime:
0 minutes

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Aug 5, 06:16 UTC
Omnissa Access and Workspace ONE Hub Services: Errors / United States (Partial Region)
Resolved - Omnissa Access and Workspace ONE Hub Services observed reports of issues in us1.wss.worksapceone.com. Failures observed in this duration with Mobile SSO for iOS authentication method for customers. Issue is now resolved.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Aug 13, 03:26 UTC

Aug 12, 2026

Workspace ONE UEM: AWCP Maintenance August 12, 2026 / Global
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Aug 12, 07:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 05:00 UTC
Scheduled - The AirWatch Certificate Portal (AWCP) is scheduled to undergo maintenance on August 12, 2026.

Maintenance Window:
• Start: Wednesday, August 12, 2026, 05:00 UTC
• End: Wednesday, August 12, 2026, 09:00 UTC

Change: AWCP application update

Customer Impact:
During this maintenance,
• Workspace ONE UEM Services will remain online and available throughout this maintenance
• Customer Administrators cannot generate/renew their Apple Push Notification (APNS) certificate for MDM via the UEM Admin Console
• Customer Administrators cannot register/unregister Android Enterprise (EMM) Tenant with managed Google domain accounts (G-Suite) via the UEM Admin Console
• Azure Active Directory based enrollment for device end-users will be temporarily unavailable

No actions are required before or after the change.

Downtime:
0 downtime

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Aug 5, 05:43 UTC
Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, August 12, 2026, 03:30 UTC - All Regions.
Completed - Horizon Cloud Service Console Access Weekly Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Aug 12, 06:44 UTC
Update - We need 30 minutes of extension to complete this maintenance.

We apologize for the inconvenience.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Aug 12, 06:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 03:30 UTC
Scheduled - Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, August 12, 2026, 03:30 UTC
• End: Wednesday, August 12, 2026, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Aug 5, 15:36 UTC
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