Omnissa Workspace ONE Status

All Systems Operational

Workspace ONE Assist - Germany Operational

Workspace ONE Assist - USA Operational

Workspace ONE Assist - Japan Operational

Workspace ONE Assist - Australia Operational

Workspace ONE Assist - UK Operational

Workspace ONE Assist - Canada Operational

Workspace ONE Email Notification Service 2-US Operational

Workspace ONE Email Notification Service 2-Germany Operational

Workspace ONE Email Notification Service 2-Japan Operational

Workspace ONE Email Notification Service 2-UK Operational

Workspace ONE Assist - Singapore Operational

Horizon Cloud Services Operational

AWS Cloud Control Plane - APAC Operational

Horizon Cloud Control Plane - Australia 2 Operational

Workspace ONE Intelligence Operational

Workspace ONE Data Center Console Access - US Operational

Workspace ONE Data Center Data Ingest - US Operational

Workspace ONE Data Center Console Access - DE Operational

Workspace ONE Data Center Data Ingest - DE Operational

Workspace ONE Data Center Console Access - EMEA Operational

Workspace ONE Data Center Data Ingest - EMEA Operational

Workspace ONE Data Center Console Access - Australia Operational

Workspace ONE Data Center Data Ingest - Australia Operational

Workspace ONE Data Center Console Access - Canada Operational

Workspace ONE Data Center Data Ingest - Canada Operational

Workspace ONE Data Center Console Access - APAC Operational

Workspace ONE Data Center Data Ingest - APAC Operational

Workspace ONE Data Center Console Access - London Operational

Workspace ONE Data Center Data Ingest - London Operational

Workspace ONE Data Center Console Access - GovCloud Operational

Workspace ONE Data Center Data Ingest - GovCloud Operational

Workspace ONE Data Center Console Access - IN Operational

Workspace ONE Data Center Data Ingest - IN Operational

Workspace ONE UEM Operational

Workspace ONE UEM - USA Operational

Workspace ONE UEM - Germany Operational

Workspace ONE UEM - Japan Operational

Workspace ONE UEM - UK Operational

Workspace ONE UEM - Australia Operational

Workspace ONE UEM - Canada Operational

Workspace ONE UEM - Singapore Operational

Cloud Notification Services (for ENS) - Global Operational

My Workspace ONE - Global Operational

App Wrapping Operational

AWCP (for APNs) - Global Operational

SMTP UEM - USA Operational

Workspace ONE UEM - India Operational

Auto-Discovery - USA Operational

VMware Seeded Apps (Workspace One Launcher) - Global Operational

Workspace ONE UEM - GovCloud Operational

Cloud Notification Service (For ENS) - GovCloud Operational

SMTP - GovCloud Operational

Workspace ONE Email Notification Service 2 - GovCloud Operational

Console Access (Horizon Cloud Admin Console) Operational

Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) Operational

Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2 Operational

Console Access (Horizon Cloud Admin Console) – AP Japan East Operational

Console Access (Horizon Cloud Admin Console) – EU UK South (London) Operational

Console Access (Horizon Cloud Admin Console) – EU North (Ireland) 2 Operational

Console Access (Horizon Cloud Admin Console) – EU North (Ireland) Operational

Console Access (Horizon Cloud Admin Console) – US West 2 Operational

Console Access (Horizon Cloud Admin Console) – US North Central (Illinois) Operational

Console Access (Horizon Cloud Admin Console) – Germany West Central (Frankfurt) Operational

Horizon Cloud Universal Broker Operational

Horizon Cloud Universal Broker - USA Operational

Horizon Cloud Universal Broker - Europe Operational

Horizon Cloud Universal Broker - APAC Operational

Workspace ONE Experience Workflows Operational

WS1 Experience Workflows-Canada Operational

WS1 Experience Workflows-Australia Operational

WS1 Experience Workflows-UK Operational

WS1 Experience Workflows-Ireland Operational

WS1 Experience Workflows-Germany Operational

WS1 Experience Workflows-US1 Operational

WS1 Experience Workflows-US2 Operational

WS1 Experience Workflows-US3 Operational

WS1 Experience Workflows-Preview Operational

Horizon Cloud Service Next-Gen Operational

Horizon Cloud Service Next-Gen - United States Operational

Horizon Cloud Service Next-Gen - Germany Operational

Horizon Cloud Service Next-Gen - Ireland Operational

Horizon Cloud Service Next-Gen - Japan Operational

Universal Console - US Operational

Universal Console - Ireland Operational

Universal Console - Japan Operational

Horizon Portal - Broker - US Operational

Horizon Portal - Broker - Ireland Operational

Horizon Portal - Broker - Japan Operational

Edge Hub - US Operational

Edge Hub - Ireland Operational

Edge Hub - Japan Operational

VM Hub - US Operational

VM Hub - Germany Operational

VM Hub - UK Operational

VM Hub - Ireland Operational

VM Hub - Australia Operational

VM Hub - Japan Operational

Regional Data Shard - US Operational

Regional Data Shard - Germany Operational

Regional Data Shard - UK Operational

Regional Data Shard - Ireland Operational

Regional Data Shard - Japan Operational

Regional Data Shard - Australia Operational

VM Hub - India Operational

Regional Data Shard - India Operational

getwsone.com Operational

Workspace ONE Access Operational

Workspace ONE Access - US1 Operational

Workspace ONE Access - US2 Operational

Workspace ONE Access - US3 Operational

Workspace ONE Access - Germany Operational

Workspace ONE Access - Ireland Operational

Workspace ONE Access - UK Operational

Workspace ONE Access - Japan Operational

Workspace ONE Access - Australia Operational

Workspace ONE Access - Canada Operational

Workspace ONE Access - GovCloud Operational

Workspace ONE Access - India Operational

Workspace ONE Hub Services Catalog Operational

Workspace ONE Hub Services Catalog - US1 Operational

Workspace ONE Hub Services Catalog - US2 Operational

Workspace ONE Hub Services Catalog - US3 Operational

Workspace ONE Hub Services Catalog - Germany Operational

Workspace ONE Hub Services Catalog - Ireland Operational

Workspace ONE Hub Services Catalog -UK Operational

Workspace ONE Hub Services Catalog - Japan Operational

Workspace ONE Hub Services Catalog - Australia Operational

Workspace ONE Hub Services Catalog - Canada Operational

Workspace ONE Hub Services - GovCloud Operational

Workspace ONE Hub Services Catalog - India Operational

Cloud Services - US Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Workspace ONE Access and Hub Services Certificate Rotation United States (Partial Region) Jul 29, 2024 05:00-07:00 EDT

Workspace ONE Access and Hub Services will be replacing the TLS certificate for *.vmwareidentity.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Workspace ONE Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.
Posted on Jul 17, 2024 - 13:57 EDT

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, July 31, 2024, 03:30 UTC - All Regions. Jul 30, 2024 23:30 - Jul 31, 2024 02:30 EDT

Horizon Cloud First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Horizon Cloud Maintenance Window:
• Start: Wednesday, July 31 , 2024, 03:30 UTC
• End: Wednesday, July 31 , 2024, 06:30 UTC

Impact:
• There will be no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be temporarily unavailable or may appear offline during this brief downtime.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/6000005).

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications Team
Posted on Jul 24, 2024 - 11:33 EDT

Workspace ONE UEM: Monthly Data Center Maintenance August 2nd, 2024 / Australia (Full Region) Aug 2, 2024 11:00-15:00 EDT

Workspace ONE UEM is scheduled to undergo maintenance on August 2nd, 2024

Maintenance Window:
• Start: Friday, August 2nd, 2024, 15:00 UTC
• End: Friday, August 2nd, 2024, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Jul 20, 2024 - 04:48 EDT

Workspace ONE UEM: Monthly Data Center Maintenance August 2nd, 2024 / Japan (Full Region) Aug 2, 2024 11:00-15:00 EDT

Workspace ONE UEM: Monthly Data Center Maintenance August 2nd, 2024 / India (Full Region) Aug 2, 2024 11:00-15:00 EDT

Workspace ONE UEM: Monthly Data Center Maintenance August 2nd, 2024 / Singapore (Full Region) Aug 2, 2024 11:00-15:00 EDT

Workspace ONE UEM: Monthly Data Center Maintenance August 3rd, 2024 / United Kingdom (Full Region) Aug 2, 2024 21:00 - Aug 3, 2024 01:00 EDT

Workspace ONE UEM is scheduled to undergo maintenance on August 3rd, 2024.

Maintenance Window:
• Start: Saturday, August 3rd, 2024, 1:00 UTC
• End: Saturday, August 3rd, 2024, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Jul 20, 2024 - 05:08 EDT

Workspace ONE UEM: Monthly Data Center Maintenance August 3rd, 2024 / Germany (Full Region) Aug 2, 2024 21:00 - Aug 3, 2024 01:00 EDT

Workspace ONE UEM: Monthly Data Center Maintenance August 3rd, 2024 / Canada (Full Region) Aug 2, 2024 21:00 - Aug 3, 2024 01:00 EDT

Workspace ONE UEM: Monthly Data Center Maintenance August 4th, 2024 / USA (Full Region) Aug 3, 2024 21:00 - Aug 4, 2024 01:00 EDT

Workspace ONE UEM is scheduled to undergo maintenance on August 4th, 2024

Maintenance Window:
• Start: Sunday, August 4th, 2024, 1:00 UTC
• End: Sunday, August 4th, 2024, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Jul 20, 2024 - 05:12 EDT

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

Horizon Cloud Service: Cloud Broker Upgrade - Maintenance Window: Friday, July 26, 2024 03:30 UTC – Germany region

Completed - Horizon Cloud Service Cloud Broker upgrade is now complete.

We apologize for the inconvenience.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Jul 26, 04:08 EDT

Update - We need another 1 hour 30 minutes of extension to complete this maintenance. So, the window is extended to 08:30 UTC. We will provide updates as necessary.

We apologize for the inconvenience.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Jul 26, 02:56 EDT

Update - We need 30 minutes of extension to complete this maintenance. So, the window is extended to 07:00 UTC. We will provide updates as necessary.

We apologize for the inconvenience.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Jul 26, 02:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 23:30 EDT

Scheduled - Horizon Cloud Service is going to perform a maintenance to upgrade Cloud Broker in Germany region during the below maintenance window.

Horizon Cloud Maintenance Window:
• Start: Friday, July 26, 2024 03:30 UTC
• End: Friday, July 26, 2024 06:30 UTC

Impact:
New desktop launches and existing sessions would be impacted between July 26, 2024, 03:30 UTC and July 26, 2024, 04:15 UTC during this downtime.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/6000005 ).

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications Team
Jul 21, 23:54 EDT

Jul 25, 2024

Workspace ONE Access and Hub Services Certificate Rotation United States (Partial Region)

Completed - The scheduled maintenance has been completed.
Jul 25, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 05:00 EDT

Scheduled - Workspace ONE Access and Hub Services will be replacing the TLS certificate for *.workspaceoneaccess.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Workspace ONE Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.
Jul 17, 13:53 EDT

Jul 24, 2024

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, July 24, 2024, 03:30 UTC - All Regions.

Completed - The maintenance activity has been completed.

Thank you for your patience and apologies for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/6000005 ).

Thank You,
VMware Horizon Communications Team
Jul 24, 00:29 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 23:30 EDT

Scheduled - Horizon Cloud First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Horizon Cloud Maintenance Window:
• Start: Wednesday, July 24 , 2024, 03:30 UTC
• End: Wednesday, July 24 , 2024, 06:30 UTC

Impact:
• There will be no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be temporarily unavailable or may appear offline during this brief downtime.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/6000005).

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications Team
Jul 17, 11:36 EDT

Jul 23, 2024

Workspace ONE Access: Errors / (United States) (Partial Region)

Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.
Jul 23, 04:01 EDT

Monitoring - Workspace ONE Access has completed actions to remediate the issues and confirm that the services are available.
Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
Jul 23, 03:35 EDT

Investigating - Workspace ONE Access is investigating reports of connector instance activation issue with legacy connector. We will provide more information shortly.
Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.
Jul 23, 03:18 EDT

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

Workspace ONE UEM: Monthly Data Center Maintenance July 20th, 2024 / GovCloud (Full Region)

Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE.
Jul 20, 15:37 EDT

Update - Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates.

During this delay, service will be available for end-users who may experience intermittent latency and timeouts.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE.
Jul 20, 15:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 11:00 EDT

Scheduled - Workspace ONE UEM is scheduled to undergo maintenance on July 20th, 2024.

Maintenance Window:
• Start: Saturday, July 20th, 2024, 15:00 UTC
• End: Saturday, July 20th, 2024, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.
Jul 5, 02:53 EDT

Horizon Cloud Service First-Gen: Console Access Emergency Maintenance - Maintenance Window: Saturday, July 20, 2024,01:30 UTC - All Regions

Completed - The emergency maintenance activity is now completed.

Thank you for your patience and apologies for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/6000005 ).

Thank You,
VMware Horizon Communications Team
Jul 20, 00:02 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 21:30 EDT

Scheduled - Horizon Cloud First-Gen is undergoing the Emergency maintenance on the Horizon Cloud Console Access.

Horizon Cloud Maintenance Window:
• Start: Saturday, July 20, 2024,01:30 UTC
• End: Saturday, July 20, 2024, 04:30 UTC

Impact:
• There will be no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be temporarily unavailable or may appear offline during this brief downtime.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/6000005).

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications Team
Jul 19, 13:54 EDT

Jul 19, 2024

Horizon Cloud Service First Gen : Microsoft Azure services issue in Central US Region

Resolved - This issue is resolved. Microsoft have confirmed resolution of the issues. Please refer to https://status.azure.com.

We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Jul 19, 02:56 EDT

Monitoring - Microsoft has confirmed that most services have now recovered. Horizon Cloud Service reports significant progress in restoring service for First-Gen customers. For the latest updates from Microsoft, please visit https://status.azure.com.

Horizon Cloud Service Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
Jul 19, 01:58 EDT

Identified - A subset of Horizon Cloud First-Gen customers with Pods in the Azure Central US region may experience difficulties connecting to the Pod for administrative operations and end-user connectivity due to Microsoft Azure issues.

According to the latest update from Microsoft, they have identified the cause and are working to mitigate the issue. For the latest updates from Microsoft, please visit https://status.azure.com.

The Horizon Cloud team continues to monitor the situation closely. The next update will be provided in 3 hours or as events warrant.
Jul 18, 23:03 EDT

Investigating - Horizon Cloud Service team is currently investigating issues with the Microsoft Azure services that can impact Horizon Cloud First-Gen in the Central US region.

A subset of customers may experience issues with administrative operations and end-user connectivity.

For tracking latest updates from Microsoft, please visit the link - https://status.azure.com

If you are experiencing issues, please raise support ticket with Microsoft for these issues from your subscription.

Horizon Cloud team is continuing to monitor the issue. We will provide next update in 2 hours or as events warrant.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Jul 18, 21:04 EDT

Jul 18, 2024

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

Horizon Cloud Service First-Gen: Console Access Emergency Maintenance - Maintenance Window: Sunday, July 14, 2024, 07:30 UTC - All Regions

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 03:30 EDT

Scheduled - Horizon Cloud First-Gen is undergoing the Emergency maintenance on the Horizon Cloud Console Access.

Horizon Cloud Maintenance Window:
• Start: Sunday, July 14, 2024,07:30 UTC
• End: Sunday, July 14, 2024, 11:30 UTC

Impact:
• There will be no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be temporarily unavailable or may appear offline during this brief downtime.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/6000005 ).

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications Team
Jul 14, 00:52 EDT

Workspace ONE UEM: Monthly Data Center Maintenance July 14th, 2024 / USA (Full Region)

Update - Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates.

During this delay, service will be available for end-users who may experience intermittent latency and timeouts. The following system is impacted by the delay:

CN274

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE.
Jul 14, 01:29 EDT

Update - Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates.

During this delay, service will be available for end-users who may experience intermittent latency and timeouts. The following systems are impacted by the delay:

CN274
CN1373
CN305

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE.
Jul 14, 00:59 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 21:00 EDT

Scheduled - Workspace ONE UEM is scheduled to undergo maintenance on July 14th, 2024

Maintenance Window:
• Start: Sunday, July 14th, 2024, 1:00 UTC
• End: Sunday, July 14th, 2024, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.
Jun 29, 18:19 EDT

Jul 13, 2024

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, July 17, 2024, 03:30 UTC - All Regions

Completed - The scheduled maintenance has been canceled. We will keep you posted with the new schedule once we have an update.

Thank you for your patience and apologies for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/6000005 ).

Thank You,
VMware Horizon Communications Team
Jul 13, 11:04 EDT

Scheduled - Horizon Cloud First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Horizon Cloud Maintenance Window:
• Start: Wednesday, July 17, 2024, 03:30 UTC
• End: Wednesday, July 17, 2024, 06:30 UTC

Impact:
• There will be no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be temporarily unavailable or may appear offline during this brief downtime.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/6000005).

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications Team
Jul 10, 11:31 EDT

Workspace ONE UEM: Monthly Data Center Maintenance July 13th, 2024 / Canada (Full Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 21:00 EDT

Scheduled - Workspace ONE UEM is scheduled to undergo maintenance on July 13th, 2024.

Maintenance Window:
• Start: Saturday, July 13th, 2024, 1:00 UTC
• End: Saturday, July 13th, 2024, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.
Jun 29, 18:10 EDT

Workspace ONE UEM: Monthly Data Center Maintenance July 13th, 2024 / United Kingdom (Full Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 21:00 EDT

Workspace ONE UEM: Monthly Data Center Maintenance July 13th, 2024 / Germany (Full Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 21:00 EDT