Omnissa Workspace ONE Status

All Systems Operational

getwsone.com Operational

Horizon Cloud Services Operational

AWS Cloud Control Plane - APAC Operational

Horizon Cloud Control Plane - Australia 2 Operational

Omnissa Intelligence Operational

Console Access - United States Operational

Data Ingest - United States Operational

Console Access - Germany Operational

Data Ingest - Germany Operational

Console Access - Ireland Operational

Data Ingest - Ireland Operational

Console Access - Australia Operational

Data Ingest - Australia Operational

Console Access - Canada Operational

Data Ingest - Canada Operational

Console Access - Japan Operational

Data Ingest - Japan Operational

Console Access - United Kingdom Operational

Data Ingest - United Kingdom Operational

Console Access - GovCloud Operational

Data Ingest - GovCloud Operational

Console Access - India Operational

Data Ingest - India Operational

Console Access - Singapore Operational

Data Ingest - Singapore Operational

Workspace ONE UEM Operational

Workspace ONE UEM - USA Operational

Workspace ONE UEM - Germany Operational

Workspace ONE UEM - Japan Operational

Workspace ONE UEM - UK Operational

Workspace ONE UEM - Australia Operational

Workspace ONE UEM - Canada Operational

Workspace ONE UEM - Singapore Operational

Cloud Notification Services (for ENS) - Global Operational

App Wrapping Operational

AWCP (for APNs) - Global Operational

SMTP UEM - USA Operational

Workspace ONE UEM - India Operational

Auto-Discovery - USA Operational

Workspace ONE UEM - GovCloud Operational

Cloud Notification Service (For ENS) - GovCloud Operational

SMTP - GovCloud Operational

Workspace ONE Email Notification Service 2 - GovCloud Operational

OAuth Token Issuer - United States Operational

OAuth Token Issuer - Germany Operational

OAuth Token Issuer - Japan Operational

Console Access (Horizon Cloud Admin Console) Operational

Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) Operational

Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2 Operational

Console Access (Horizon Cloud Admin Console) – AP Japan East Operational

Console Access (Horizon Cloud Admin Console) – EU UK South (London) Operational

Console Access (Horizon Cloud Admin Console) – EU North (Ireland) 2 Operational

Console Access (Horizon Cloud Admin Console) – EU North (Ireland) Operational

Console Access (Horizon Cloud Admin Console) – US West 2 Operational

Console Access (Horizon Cloud Admin Console) – US North Central (Illinois) Operational

Horizon Cloud Universal Broker Operational

Horizon Cloud Universal Broker - USA Operational

Horizon Cloud Universal Broker - Europe Operational

Horizon Cloud Universal Broker - APAC Operational

Horizon Cloud Service Next-Gen Operational

Horizon Cloud Service Next-Gen - United States Operational

Horizon Cloud Service Next-Gen - Germany Operational

Horizon Cloud Service Next-Gen - Ireland Operational

Horizon Cloud Service Next-Gen - Japan Operational

Universal Console - US Operational

Universal Console - Ireland Operational

Universal Console - Japan Operational

Horizon Portal - Broker - US Operational

Horizon Portal - Broker - Ireland Operational

Horizon Portal - Broker - Japan Operational

Edge Hub - US Operational

Edge Hub - Ireland Operational

Edge Hub - Japan Operational

VM Hub - US Operational

VM Hub - Germany Operational

VM Hub - UK Operational

VM Hub - Ireland Operational

VM Hub - Australia Operational

VM Hub - Japan Operational

Regional Data Shard - US Operational

Regional Data Shard - Germany Operational

Regional Data Shard - UK Operational

Regional Data Shard - Ireland Operational

Regional Data Shard - Japan Operational

Regional Data Shard - Australia Operational

VM Hub - India Operational

Regional Data Shard - India Operational

Omnissa Access Operational

Omnissa Access - US1 Operational

Omnissa Access - US2 Operational

Omnissa Access - US3 Operational

Omnissa Access - Germany Operational

Omnissa Access - Ireland Operational

Omnissa Access - UK Operational

Omnissa Access - Japan Operational

Omnissa Access - Australia Operational

Omnissa Access - Canada Operational

Omnissa Access - GovCloud Operational

Omnissa Access - India Operational

Omnissa Access - Singapore Operational

Workspace ONE Hub Services Catalog Operational

Workspace ONE Hub Services Catalog - US1 Operational

Workspace ONE Hub Services Catalog - US2 Operational

Workspace ONE Hub Services Catalog - US3 Operational

Workspace ONE Hub Services Catalog - Germany Operational

Workspace ONE Hub Services Catalog - Ireland Operational

Workspace ONE Hub Services Catalog -UK Operational

Workspace ONE Hub Services Catalog - Japan Operational

Workspace ONE Hub Services Catalog - Australia Operational

Workspace ONE Hub Services Catalog - Canada Operational

Workspace ONE Hub Services - GovCloud Operational

Workspace ONE Hub Services Catalog - India Operational

Workspace ONE Hub Services Catalog - Singapore Operational

Omni Operational

Chat Interface - United States Operational

Chat Interface - Canada Operational

Chat Interface - Germany Operational

Chat Interface - United Kingdom Operational

Chat Interface - Ireland Operational

Chat Interface - Japan Operational

Chat Interface - Australia Operational

Chat Interface - Singapore Operational

Chat Interface - India Operational

Knowledge Search - United States Operational

Knowledge Search - Ireland Operational

Knowledge Search - Japan Operational

Data Analysis - United States Operational

Data Analysis - Canada Operational

Data Analysis - Germany Operational

Data Analysis - United Kingdom Operational

Data Analysis - Ireland Operational

Data Analysis - Japan Operational

Data Analysis - Australia Operational

Data Analysis - Singapore Operational

Data Analysis - India Operational

Omnissa Connect Operational

Omnissa Connect - US Operational

Workspace ONE Assist Operational

Workspace ONE Assist - Germany Operational

Workspace ONE Assist - USA Operational

Workspace ONE Assist - Japan Operational

Workspace ONE Assist - Australia Operational

Workspace ONE Assist - UK Operational

Workspace ONE Assist - Canada Operational

Workspace ONE Assist - Singapore Operational

Workspace ONE Assist - India Operational

Workspace ONE Email Notification Service 2-US Operational

Workspace ONE Email Notification Service 2-Germany Operational

Workspace ONE Email Notification Service 2-UK Operational

Workspace ONE Email Notification Service 2-Japan Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Workspace ONE UEM: AWCM Maintenance August 17, 2026 / USA (Partial Region) Aug `17`, `2026` `05:00`-`09:00` UTC

Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Monday, August 17, 2026, 05:00 UTC
• End: Monday, August 17, 2026, 09:00 UTC

Change:
AWCM Maintenance

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.

Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance.

Please refer to the following KB article for more details.
https://kb.omnissa.com/s/article/2960708?lang=en_US

Downtime:
0 minutes

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Aug 05, 2026 - 06:20 UTC

Workspace ONE UEM: Network Maintenance August 17, 2026 / Canada (Full region) Aug `17`, `2026` `05:00`-`09:00` UTC

Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Monday, August 17, 2026 05:00 UTC
• End: Monday, August 17, 2026 09:00 UTC

Change: Upgrading load balancer firmware/version

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.
No actions required before or after the change.

Downtime:
5 minutes of downtime is expected for this maintenance

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Aug 11, 2026 - 05:47 UTC

Omnissa Connect: Infrastructure Maintenance - August 18, 2026 / United States Aug `18`, `2026` `12:00`-`13:30` UTC

Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Jul 27, 2026 - 20:14 UTC

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, August 19, 2026, 03:30 UTC - All Regions. Aug `19`, `2026` `03:30`-`06:30` UTC

Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, August 19, 2026, 03:30 UTC
• End: Wednesday, August 19, 2026, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted on Aug 12, 2026 - 15:34 UTC

Workspace ONE UEM: Network Maintenance August 19, 2026 / USA (Partial region) Aug `19`, `2026` `05:00`-`09:00` UTC

Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Wednesday, August 19, 2026 05:00 UTC
• End: Wednesday, August 19, 2026 09:00 UTC

Change: Upgrading load balancer firmware/version

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.
No actions required before or after the change.

Downtime:
5 minutes of downtime is expected for this maintenance

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Aug 11, 2026 - 05:52 UTC

Omni: Infrastructure Maintenance - United States, Canada, Germany, United Kingdom, Ireland Aug `19`, `2026` `06:30`-`08:30` UTC

Omni are performing maintenance on infrastructure in United States, Canada, Germany, United Kingdom, Ireland. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Aug 14, 2026 - 10:27 UTC

Workspace ONE UEM: Network Maintenance August 20, 2026 / USA (Partial region) Aug `20`, `2026` `05:00`-`09:00` UTC

Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Thursday, August 20, 2026 05:00 UTC
• End: Thursday, August 20, 2026 09:00 UTC

Change: Upgrading load balancer firmware/version

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.
No actions required before or after the change.

Downtime:
5 minutes of downtime is expected for this maintenance

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Aug 11, 2026 - 05:58 UTC

Omni: Infrastructure Maintenance - Japan, Australia, Singapore, India Aug `20`, `2026` `06:30`-`08:30` UTC

Omni are performing maintenance on infrastructure in Japan, Australia, Singapore, India. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Aug 14, 2026 - 10:29 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / Australia (Full Region) Aug `20`, `2026` `13:30`-`16:30` UTC

Omnissa Access and Workspace ONE Hub Services will be performing maintenance in Australia on Thursday, August 20, 2026 between 01:30 PM - 04:30 PM UTC. During this maintenance, no downtime is expected and the cumulative disruption is expected to be less than a minute.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Aug 11, 2026 - 10:47 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / India (Full Region) Aug `20`, `2026` `13:30`-`16:30` UTC

Omnissa Access and Workspace ONE Hub Services will be performing maintenance in India on Thursday, August 20, 2026 between 01:30 PM - 04:30 PM UTC. During this maintenance, no downtime is expected and the cumulative disruption is expected to be less than a minute.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Aug 11, 2026 - 10:47 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / Singapore (Full Region) Aug `20`, `2026` `13:30`-`16:30` UTC

Omnissa Access and Workspace ONE Hub Services will be performing maintenance in Singapore on Thursday, August 20, 2026 between 01:30 PM - 04:30 PM UTC. During this maintenance, no downtime is expected and the cumulative disruption is expected to be less than a minute.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Aug 11, 2026 - 10:47 UTC

Omnissa Access and Workspace ONE Hub Services Certificate Rotation - United Kingdom (Full Region) Aug `20`, `2026` `21:00` - Aug `21`, `2026` `00:00` UTC

Omnissa Access and Workspace ONE Hub Services will be replacing the TLS certificate for *.uk.wss.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Aug 04, 2026 - 21:19 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / Germany (Full Region) Aug `21`, `2026` `03:00`-`06:00` UTC

Omnissa Access and Workspace ONE Hub Services will be performing maintenance in Germany on Friday, August 21, 2026 between 03:00 AM - 06:00 AM UTC. During this maintenance, no downtime is expected and the cumulative disruption is expected to be less than a minute.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Aug 11, 2026 - 10:47 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / Ireland (Full Region) Aug `21`, `2026` `03:00`-`06:00` UTC

Omnissa Access and Workspace ONE Hub Services will be performing maintenance in Ireland on Friday, August 21, 2026 between 03:00 AM - 06:00 AM UTC. During this maintenance, no downtime is expected and the cumulative disruption is expected to be less than a minute.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Aug 11, 2026 - 10:47 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / United Kingdom (Full Region) Aug `21`, `2026` `03:00`-`06:00` UTC

Omnissa Access and Workspace ONE Hub Services will be performing maintenance in the United Kingdom on Friday, August 21, 2026 between 03:00 AM - 06:00 AM UTC. During this maintenance, no downtime is expected and the cumulative disruption is expected to be less than a minute.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Aug 11, 2026 - 10:47 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / Canada (Full Region) Aug `21`, `2026` `08:30`-`11:30` UTC

Omnissa Access and Workspace ONE Hub Services will be performing maintenance in Canada on Friday, August 21, 2026 between 08:30 AM - 11:30 AM UTC. During this maintenance, no downtime is expected and the cumulative disruption is expected to be less than a minute.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Aug 11, 2026 - 10:47 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / United States (Full Region) Aug `21`, `2026` `08:30`-`11:30` UTC

Omnissa Access and Workspace ONE Hub Services will be performing maintenance in the United States on Friday, August 21, 2026 between 08:30 AM - 11:30 AM UTC. During this maintenance, no downtime is expected and the cumulative disruption is expected to be less than a minute.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Aug 11, 2026 - 10:47 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / Japan (Full Region) Aug `21`, `2026` `13:30`-`16:30` UTC

Omnissa Access and Workspace ONE Hub Services will be performing maintenance in Japan on Friday, August 21, 2026 between 01:30 PM - 04:30 PM UTC. During this maintenance, no downtime is expected and the cumulative disruption is expected to be less than a minute.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Aug 11, 2026 - 10:47 UTC

Omnissa Access and Workspace ONE Hub Services Certificate Rotation Canada (Full Region) Aug `24`, `2026` `05:30`-`07:30` UTC

Omnissa Access and Workspace ONE Hub Services will be replacing the TLS certificate for *.ca.wss.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Aug 13, 2026 - 15:02 UTC

Omnissa Connect: Infrastructure Maintenance - August 25, 2026 / United States Aug `25`, `2026` `11:30`-`14:30` UTC

Past Incidents

Aug `16`, `2026`

No incidents reported today.

Aug `15`, `2026`

Workspace ONE UEM: Monthly Data Center Maintenance August 15th, 2026 / GovCloud (Full Region)

Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Aug 15, 19:36 UTC

Update - Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Aug 15, 19:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 15:00 UTC

Scheduled - Workspace ONE UEM is scheduled to undergo maintenance on August 15th, 2026.

Maintenance Window:
• Start: Saturday, August 15th, 2026, 15:00 UTC
• End: Saturday, August 15th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jul 22, 08:04 UTC

Aug `14`, `2026`

No incidents reported.

Aug `13`, `2026`

Workspace ONE UEM: AWCM Maintenance August 13, 2026 / USA (Partial Region)

Completed - The scheduled maintenance has been completed.
Aug 13, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 05:00 UTC

Scheduled - Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Thursday, August 13, 2026, 05:00 UTC
• End: Thursday, August 13, 2026, 09:00 UTC

Change:
AWCM Maintenance

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.

Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance.

Please refer to the following KB article for more details.
https://kb.omnissa.com/s/article/2960708?lang=en_US

Downtime:
0 minutes

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Aug 5, 06:16 UTC

Omnissa Access and Workspace ONE Hub Services: Errors / United States (Partial Region)

Resolved - Omnissa Access and Workspace ONE Hub Services observed reports of issues in us1.wss.worksapceone.com. Failures observed in this duration with Mobile SSO for iOS authentication method for customers. Issue is now resolved.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Aug 13, 03:26 UTC

Aug `12`, `2026`

Workspace ONE UEM: AWCP Maintenance August 12, 2026 / Global

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 05:00 UTC

Scheduled - The AirWatch Certificate Portal (AWCP) is scheduled to undergo maintenance on August 12, 2026.

Maintenance Window:
• Start: Wednesday, August 12, 2026, 05:00 UTC
• End: Wednesday, August 12, 2026, 09:00 UTC

Change: AWCP application update

Customer Impact:
During this maintenance,
• Workspace ONE UEM Services will remain online and available throughout this maintenance
• Customer Administrators cannot generate/renew their Apple Push Notification (APNS) certificate for MDM via the UEM Admin Console
• Customer Administrators cannot register/unregister Android Enterprise (EMM) Tenant with managed Google domain accounts (G-Suite) via the UEM Admin Console
• Azure Active Directory based enrollment for device end-users will be temporarily unavailable

No actions are required before or after the change.

Downtime:
0 downtime

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Aug 5, 05:43 UTC

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, August 12, 2026, 03:30 UTC - All Regions.

Completed - Horizon Cloud Service Console Access Weekly Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Aug 12, 06:44 UTC

Update - We need 30 minutes of extension to complete this maintenance.

We apologize for the inconvenience.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Aug 12, 06:12 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 03:30 UTC

Scheduled - Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, August 12, 2026, 03:30 UTC
• End: Wednesday, August 12, 2026, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Aug 5, 15:36 UTC

Aug `11`, `2026`

Omnissa Access and Workspace ONE Hub Services system maintenance / Japan (Full Region) - Maintenance Window: 2026-08-11, 17:00 UTC

Completed - The scheduled maintenance has been completed.
Aug 11, 19:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 17:00 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services will perform scheduled maintenance to update public TLS cipher suites for the Access and Hub products.

Domains impacted:
• jp.wss.workspaceone.com

Maintenance Window:
• Start: 2026-08-11, 17:00 UTC
• End: 2026-08-11, 19:00 UTC

See the KB article "Omnissa Access: Deprecation of Cipher Suites (6001031)" (https://ikb.omnissa.com/s/article/6001031) for information about the cipher suites being deprecated as well as the list of supported cipher suites.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jul 29, 19:25 UTC

Workspace ONE UEM: AWCM Maintenance August 11, 2026 / USA (Partial Region)

Completed - The scheduled maintenance has been completed.
Aug 11, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 05:00 UTC

Scheduled - Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Tuesday, August 11, 2026, 05:00 UTC
• End: Tuesday, August 11, 2026, 09:00 UTC

Change:
AWCM Maintenance

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.

Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance.

Please refer to the following KB article for more details.
https://kb.omnissa.com/s/article/2960708?lang=en_US

Downtime:
0 minutes

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Aug 5, 06:10 UTC

Omnissa Access and Workspace ONE Hub Services system maintenance / United States (Partial Region) - Maintenance Window: 2026-08-11, 05:00 UTC

Completed - The scheduled maintenance has been completed.
Aug 11, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 05:00 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services will perform scheduled maintenance to update public TLS cipher suites for the Access and Hub products.

Domains impacted:
• workspaceoneaccess.com

Maintenance Window:
• Start: 2026-08-11, 05:00 UTC
• End: 2026-08-11, 07:00 UTC

See the KB article "Omnissa Access: Deprecation of Cipher Suites (6001031)" (https://ikb.omnissa.com/s/article/6001031) for information about the cipher suites being deprecated as well as the list of supported cipher suites.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jul 29, 19:25 UTC

Omnissa Access and Workspace ONE Hub Services system maintenance / United States (Partial Region) - Maintenance Window: 2026-08-11, 03:00 UTC

Completed - The scheduled maintenance has been completed.
Aug 11, 05:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 03:00 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services will perform scheduled maintenance to update public TLS cipher suites for the Access and Hub products.

Domains impacted:
• us1.wss.workspaceone.com

Maintenance Window:
• Start: 2026-08-11, 03:00 UTC
• End: 2026-08-11, 05:00 UTC

See the KB article "Omnissa Access: Deprecation of Cipher Suites (6001031)" (https://ikb.omnissa.com/s/article/6001031) for information about the cipher suites being deprecated as well as the list of supported cipher suites.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jul 29, 19:25 UTC

Omnissa Access and Workspace ONE Hub Services system maintenance / United States (Partial Region), Canada (Full Region) - Maintenance Window: 2026-08-11, 01:00 UTC

Completed - The scheduled maintenance has been completed.
Aug 11, 03:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 01:00 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services will perform scheduled maintenance to update public TLS cipher suites for the Access and Hub products.

Domains impacted:
• workspaceair.com
• ca.wss.workspaceone.com

Maintenance Window:
• Start: 2026-08-11, 01:00 UTC
• End: 2026-08-11, 03:00 UTC

See the KB article "Omnissa Access: Deprecation of Cipher Suites (6001031)" (https://ikb.omnissa.com/s/article/6001031) for information about the cipher suites being deprecated as well as the list of supported cipher suites.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jul 29, 19:25 UTC

Aug `10`, `2026`

Omnissa Access and Workspace ONE Hub Services system maintenance / Germany, UK, Ireland (Full Region) - Maintenance Window: 2026-08-10, 20:00 UTC

Completed - The scheduled maintenance has been completed.
Aug 10, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 20:00 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services will perform scheduled maintenance to update public TLS cipher suites for the Access and Hub products.

Domains impacted:
• de.wss.workspaceone.com
• uk.wss.workspaceone.com
• ie.wss.workspaceone.com

Maintenance Window:
• Start: 2026-08-10, 20:00 UTC
• End: 2026-08-10, 22:00 UTC

See the KB article "Omnissa Access: Deprecation of Cipher Suites (6001031)" (https://ikb.omnissa.com/s/article/6001031) for information about the cipher suites being deprecated as well as the list of supported cipher suites.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jul 29, 19:25 UTC

Omnissa Access and Workspace ONE Hub Services system maintenance / Australia, India, Singapore (Full Region) - Maintenance Window: 2026-08-10, 17:00 UTC

Completed - The scheduled maintenance has been completed.
Aug 10, 19:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 17:00 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services will perform scheduled maintenance to update public TLS cipher suites for the Access and Hub products.

Domains impacted:
• au.wss.workspaceone.com
• in.wss.workspaceone.com
• sg.wss.workspaceone.com

Maintenance Window:
• Start: 2026-08-10, 17:00 UTC
• End: 2026-08-10, 19:00 UTC

See the KB article "Omnissa Access: Deprecation of Cipher Suites (6001031)" (https://ikb.omnissa.com/s/article/6001031) for information about the cipher suites being deprecated as well as the list of supported cipher suites.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jul 29, 19:25 UTC

Omnissa Connect: Infrastructure Maintenance - August 10, 2026 / United States

Completed - The scheduled maintenance has been completed.
Aug 10, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 12:00 UTC

Scheduled - Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jul 20, 16:06 UTC

Aug `9`, `2026`

Workspace ONE UEM: Monthly Data Center Maintenance August 9th, 2026 / USA (Full Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 01:00 UTC

Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on August 9th, 2026

Maintenance Window:
• Start: Saturday, August 9th, 2026, 1:00 UTC
• End: Saturday, August 9th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jul 22, 08:01 UTC

Aug `8`, `2026`

Horizon Cloud Service Next-Gen: Data Center Maintenance - Maintenance Window: Saturday, August 08, 2026, 07:00 UTC – All Regions.

Completed - Horizon Cloud Service Next-Gen Data Center Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Aug 8, 11:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 07:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 6, 14:24 UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 4, 15:12 UTC

Scheduled - Horizon Cloud Service Next-Gen is going to perform Data Center maintenance in all regions during the below maintenance window.

Maintenance Window:
• Start: Saturday, August 08, 2026, 07:00 UTC
• End: Saturday, August 08, 2026, 12:00 UTC

Impact:
• Possible degradation in service performance/ increase in latency for end users who will be trying to access their desktop/ applications, however, retry should succeed.
• There may be intermittent failures in VM power operations and provisioning during that maintenance window, but a retry should succeed within a few minutes.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Jul 31, 16:37 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance August 8th, 2026 / Germany (Full Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 01:01 UTC

Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on August 8th, 2026.

Maintenance Window:
• Start: Saturday, August 8th, 2026, 1:00 UTC
• End: Saturday, August 8th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jul 22, 07:53 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance August 8th, 2026 / Canada (Full Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 01:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance August 8th, 2026 / United Kingdom (Full Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 01:02 UTC

Aug `7`, `2026`

Workspace ONE UEM and Assist: Monthly Data Center Maintenance August 7th, 2026 / Australia (Full Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 15:00 UTC

Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on August 7th, 2026

Maintenance Window:
• Start: Friday, August 7th, 2026, 15:00 UTC
• End: Friday, August 7th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jul 22, 07:37 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance August 7th, 2026 / Japan (Full Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 15:01 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance August 7th, 2026 / Singapore (Full Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 15:01 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance August 7th, 2026 / India (Full Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 15:00 UTC

Omnissa Access Maintenance (GovCloud) (Full Region)

Completed - The scheduled maintenance has been completed.
Aug 7, 03:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 00:00 UTC

Scheduled - Omnissa Access will be conducting maintenance for domain access.gc.workspaceone-gov.com on Friday, August 7th between 00:00 and 03:00 UTC in accordance with End of Life of Mobile SSO (for iOS) (see https://kb.omnissa.com/s/article/6001395)

As part of this maintenance, Mobile SSO (for iOS) authentication method will be disabled within the environment. Any users attempting to authenticate via this method will fail to login.

No other impact is expected.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jul 23, 19:02 UTC

Aug `6`, `2026`

No incidents reported.

Aug `5`, `2026`

Omnissa Connect: Infrastructure Maintenance - August 05, 2026 / United States

Completed - The scheduled maintenance has been completed.
Aug 5, 14:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 11:30 UTC

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, August 05, 2026, 03:30 UTC - All Regions.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 03:30 UTC

Scheduled - Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, August 05, 2026, 03:30 UTC
• End: Wednesday, August 05, 2026, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Jul 29, 15:35 UTC

Horizon Cloud Service Next-Gen: Increased Request Error Rate - Japan and US Region

Resolved - The issue is resolved. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Aug 5, 03:34 UTC

Monitoring - Horizon Cloud Service Next-Gen has completed actions to remediate the issues and confirm that the services are available.

Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
Aug 5, 02:21 UTC

Identified - Horizon Cloud Service Next-Gen continues to experience service degradation.. Customers may be unable to launch or connect to virtual desktops (VDIs) and applications. We have identified a back-end database related issue and are working to restore normal service as quickly as possible.
Aug 5, 01:49 UTC

Investigating - Horizon Cloud Service next-gen is investigating increased error rates for requests made to the service. There may be limited or no service impact at this time.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Aug 5, 00:37 UTC

Aug `4`, `2026`

Workspace ONE UEM: Performance issues / United Kingdom (Partial Region)

Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Aug 4, 09:19 UTC

Investigating - Omnissa Workspace ONE is investigating reports of performance issues with Shared SaaS system - CN1498.

Omnissa Cloud Services portal has been updated for customers affected by this event.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Aug 4, 09:08 UTC

Omnissa Access and Workspace ONE Hub Services Certificate Rotation (Ireland) (Full Region)

Completed - The scheduled maintenance has been completed.
Aug 4, 01:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 22:00 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services will be replacing the TLS certificate for ie.wss.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jul 23, 19:08 UTC

Aug `3`, `2026`

Aug `2`, `2026`

Horizon Cloud Service Next-Gen: VM Hub Maintenance - Maintenance Window: Sunday, August 02, 2026, 14:30 UTC – Japan Region.

Completed - Horizon Cloud Service Next-Gen VM Hub Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Aug 2, 16:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 14:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jul 24, 17:11 UTC

Scheduled - Horizon Cloud Service Next-Gen is going to perform maintenance in Japan region for VM Hub during the below maintenance window.

Maintenance Window:
• Start: Sunday, August 02, 2026, 14:30 UTC
• End: Sunday, August 02, 2026, 16:30 UTC

Impact:
• Possible degradation in service performance/ increase in latency for end users who will be trying to access their desktop/ applications, however, retry should succeed.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Jul 20, 15:50 UTC

All Systems Operational

Scheduled Maintenance

Workspace ONE UEM: AWCM Maintenance August 17, 2026 / USA (Partial Region) Aug 17, 2026 05:00-09:00 UTC

Workspace ONE UEM: Network Maintenance August 17, 2026 / Canada (Full region) Aug 17, 2026 05:00-09:00 UTC

Omnissa Connect: Infrastructure Maintenance - August 18, 2026 / United States Aug 18, 2026 12:00-13:30 UTC

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, August 19, 2026, 03:30 UTC - All Regions. Aug 19, 2026 03:30-06:30 UTC

Workspace ONE UEM: Network Maintenance August 19, 2026 / USA (Partial region) Aug 19, 2026 05:00-09:00 UTC

Omni: Infrastructure Maintenance - United States, Canada, Germany, United Kingdom, Ireland Aug 19, 2026 06:30-08:30 UTC

Workspace ONE UEM: Network Maintenance August 20, 2026 / USA (Partial region) Aug 20, 2026 05:00-09:00 UTC

Omni: Infrastructure Maintenance - Japan, Australia, Singapore, India Aug 20, 2026 06:30-08:30 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / Australia (Full Region) Aug 20, 2026 13:30-16:30 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / India (Full Region) Aug 20, 2026 13:30-16:30 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / Singapore (Full Region) Aug 20, 2026 13:30-16:30 UTC

Omnissa Access and Workspace ONE Hub Services Certificate Rotation - United Kingdom (Full Region) Aug 20, 2026 21:00 - Aug 21, 2026 00:00 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / Germany (Full Region) Aug 21, 2026 03:00-06:00 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / Ireland (Full Region) Aug 21, 2026 03:00-06:00 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / United Kingdom (Full Region) Aug 21, 2026 03:00-06:00 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / Canada (Full Region) Aug 21, 2026 08:30-11:30 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / United States (Full Region) Aug 21, 2026 08:30-11:30 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / Japan (Full Region) Aug 21, 2026 13:30-16:30 UTC

Omnissa Access and Workspace ONE Hub Services Certificate Rotation Canada (Full Region) Aug 24, 2026 05:30-07:30 UTC

Omnissa Connect: Infrastructure Maintenance - August 25, 2026 / United States Aug 25, 2026 11:30-14:30 UTC