All Systems Operational

getwsone.com Operational
Horizon Cloud Services Operational
AWS Cloud Control Plane - APAC Operational
Horizon Cloud Control Plane - Australia 2 Operational
Workspace ONE Intelligence Operational
Console Access - United States Operational
Data Ingest - United States Operational
Console Access - Germany Operational
Data Ingest - Germany Operational
Console Access - Ireland Operational
Data Ingest - Ireland Operational
Console Access - Australia Operational
Data Ingest - Australia Operational
Console Access - Canada Operational
Data Ingest - Canada Operational
Console Access - Japan Operational
Data Ingest - Japan Operational
Console Access - United Kingdom Operational
Data Ingest - United Kingdom Operational
Console Access - GovCloud Operational
Data Ingest - GovCloud Operational
Console Access - India Operational
Data Ingest - India Operational
Console Access - Singapore Operational
Data Ingest - Singapore Operational
Workspace ONE UEM Operational
Workspace ONE UEM - USA Operational
Workspace ONE UEM - Germany Operational
Workspace ONE UEM - Japan Operational
Workspace ONE UEM - UK Operational
Workspace ONE UEM - Australia Operational
Workspace ONE UEM - Canada Operational
Workspace ONE UEM - Singapore Operational
Cloud Notification Services (for ENS) - Global Operational
My Workspace ONE - Global Operational
App Wrapping Operational
AWCP (for APNs) - Global Operational
SMTP UEM - USA Operational
Workspace ONE UEM - India Operational
Auto-Discovery - USA Operational
Workspace ONE UEM - GovCloud Operational
Cloud Notification Service (For ENS) - GovCloud Operational
SMTP - GovCloud Operational
Workspace ONE Email Notification Service 2 - GovCloud Operational
Console Access (Horizon Cloud Admin Console) Operational
Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) Operational
Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2 Operational
Console Access (Horizon Cloud Admin Console) – AP Japan East Operational
Console Access (Horizon Cloud Admin Console) – EU UK South (London) Operational
Console Access (Horizon Cloud Admin Console) – EU North (Ireland) 2 Operational
Console Access (Horizon Cloud Admin Console) – EU North (Ireland) Operational
Console Access (Horizon Cloud Admin Console) – US West 2 Operational
Console Access (Horizon Cloud Admin Console) – US North Central (Illinois) Operational
Horizon Cloud Universal Broker Operational
Horizon Cloud Universal Broker - USA Operational
Horizon Cloud Universal Broker - Europe Operational
Horizon Cloud Universal Broker - APAC Operational
Horizon Cloud Service Next-Gen Operational
Horizon Cloud Service Next-Gen - United States Operational
Horizon Cloud Service Next-Gen - Germany Operational
Horizon Cloud Service Next-Gen - Ireland Operational
Horizon Cloud Service Next-Gen - Japan Operational
Universal Console - US Operational
Universal Console - Ireland Operational
Universal Console - Japan Operational
Horizon Portal - Broker - US Operational
Horizon Portal - Broker - Ireland Operational
Horizon Portal - Broker - Japan Operational
Edge Hub - US Operational
Edge Hub - Ireland Operational
Edge Hub - Japan Operational
VM Hub - US Operational
VM Hub - Germany Operational
VM Hub - UK Operational
VM Hub - Ireland Operational
VM Hub - Australia Operational
VM Hub - Japan Operational
Regional Data Shard - US Operational
Regional Data Shard - Germany Operational
Regional Data Shard - UK Operational
Regional Data Shard - Ireland Operational
Regional Data Shard - Japan Operational
Regional Data Shard - Australia Operational
VM Hub - India Operational
Regional Data Shard - India Operational
Workspace ONE Access Operational
Workspace ONE Access - US1 Operational
Workspace ONE Access - US2 Operational
Workspace ONE Access - US3 Operational
Workspace ONE Access - Germany Operational
Workspace ONE Access - Ireland Operational
Workspace ONE Access - UK Operational
Workspace ONE Access - Japan Operational
Workspace ONE Access - Australia Operational
Workspace ONE Access - Canada Operational
Workspace ONE Access - GovCloud Operational
Workspace ONE Access - India Operational
Workspace ONE Access - Singapore Operational
Workspace ONE Hub Services Catalog Operational
Workspace ONE Hub Services Catalog - US1 Operational
Workspace ONE Hub Services Catalog - US2 Operational
Workspace ONE Hub Services Catalog - US3 Operational
Workspace ONE Hub Services Catalog - Germany Operational
Workspace ONE Hub Services Catalog - Ireland Operational
Workspace ONE Hub Services Catalog -UK Operational
Workspace ONE Hub Services Catalog - Japan Operational
Workspace ONE Hub Services Catalog - Australia Operational
Workspace ONE Hub Services Catalog - Canada Operational
Workspace ONE Hub Services - GovCloud Operational
Workspace ONE Hub Services Catalog - India Operational
Workspace ONE Hub Services Catalog - Singapore Operational
Omni Operational
Chat Interface - United States Operational
Chat Interface - Canada Operational
Chat Interface - Germany Operational
Chat Interface - United Kingdom Operational
Chat Interface - Ireland Operational
Chat Interface - Japan Operational
Chat Interface - Australia Operational
Chat Interface - Singapore Operational
Chat Interface - India Operational
Knowledge Search - United States Operational
Knowledge Search - Ireland Operational
Knowledge Search - Japan Operational
Data Analysis - United States Operational
Data Analysis - Canada Operational
Data Analysis - Germany Operational
Data Analysis - United Kingdom Operational
Data Analysis - Ireland Operational
Data Analysis - Japan Operational
Data Analysis - Australia Operational
Data Analysis - Singapore Operational
Data Analysis - India Operational
Omnissa Connect Operational
Omnissa Connect - US Operational
Workspace ONE Assist Operational
Workspace ONE Assist - Germany Operational
Workspace ONE Assist - USA Operational
Workspace ONE Assist - Japan Operational
Workspace ONE Assist - Australia Operational
Workspace ONE Assist - UK Operational
Workspace ONE Assist - Canada Operational
Workspace ONE Assist - Singapore Operational
Workspace ONE Assist - India Operational
Workspace ONE Email Notification Service 2-US Operational
Workspace ONE Email Notification Service 2-Germany Operational
Workspace ONE Email Notification Service 2-UK Operational
Workspace ONE Email Notification Service 2-Japan Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, February 04, 2026, 03:30 UTC - All Regions. Feb 4, 2026 03:30-06:30 UTC

Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, February 04, 2026, 03:30 UTC
• End: Wednesday, February 04, 2026, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted on Jan 28, 2026 - 15:36 UTC

Workspace ONE UEM: Drop Ship Provisioning - OEM Provisioning Service (OPS) Maintenance February 8, 2026 / Global Feb 8, 2026 04:30-05:00 UTC

OPS service is scheduled to undergo maintenance on February 8, 2026.

Maintenance Window:
• Start: Saturday, February 8, 2026, 4:30 AM UTC
• End: Saturday, February 8, 2026, 5:00 AM UTC

Change: Drop Ship Provisioning OPS Maintenance

Customer Impact:
• New API for bulk imports of device records will be made available.

Downtime:
No down time is expected.


System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Feb 03, 2026 - 04:43 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / Canada (Full Region) Feb 21, 2026 10:30-15:30 UTC

Update - Please note this maintenance has been rescheduled from Saturday, February 7, 2026 to Saturday, February 21, 2026.
Jan 26, 2026 - 17:06 UTC
Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in Canada on Saturday, February 21, 2026 between 10:30 to 15:30 UTC. During this maintenance, services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jan 16, 2026 - 15:28 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / United States (Full Region) Feb 21, 2026 10:30-15:30 UTC

Update - Please note this maintenance has been rescheduled from Saturday, February 7, 2026 to Saturday, February 21, 2026.
Jan 26, 2026 - 17:07 UTC
Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in United States on Saturday, February 21, 2026 between 10:30 to 15:30 UTC. During this maintenance, services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jan 16, 2026 - 15:30 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / Japan (Full Region) Feb 21, 2026 12:30-14:30 UTC

Update - Please note this maintenance has been rescheduled from Saturday, February 7, 2026 to Saturday, February 21, 2026.
Jan 26, 2026 - 17:06 UTC
Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in Japan on Saturday, February 21, 2026 between 12:30 to 14:30 UTC. During this maintenance, services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jan 16, 2026 - 15:26 UTC

Workspace ONE UEM: Monthly Data Center Maintenance February 21st, 2026 / GovCloud (Full Region) Feb 21, 2026 16:00-20:00 UTC

Workspace ONE UEM is scheduled to undergo maintenance on February 21st, 2026.

Maintenance Window:
• Start: Saturday, February 21st, 2026, 16:00 UTC
• End: Saturday, February 21st, 2026, 20:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Jan 14, 2026 - 05:39 UTC
Feb 3, 2026
Horizon Cloud Service Next-Gen: Virtual Machine provisioning Issue - All region
Resolved - The issue is resolved. If you are experiencing any residual effects from this issue, please open a Service Request for assistance. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Feb 3, 09:21 UTC
Update - The Horizon Cloud team continues to monitor service performance following Microsoft’s earlier resolution. We can confirm that Horizon Cloud Service remains stable and is operating as expected.

Our Operations team will maintain ongoing monitoring of service availability until recovery is fully validated.
Feb 3, 06:54 UTC
Monitoring - Microsoft Azure has completed its remediation actions and confirmed that most services are now available. The Horizon Cloud team has validated recovery on our end and can confirm that our services are operating as expected.

Our Operations team will continue to monitor service availability to ensure recovery is fully complete.
Feb 3, 01:20 UTC
Investigating - The Horizon Cloud Service team is currently investigating issues affecting the launch of new virtual desktop sessions and the provisioning of virtual machines, resulting from an ongoing Microsoft Azure outage. Active user sessions are not impacted at this time.

For the latest updates from Microsoft, please visit: https://azure.status.microsoft/en-us/status

Our team is actively monitoring the situation and will provide another update within the next 2 hours or sooner as more information becomes available.
Feb 2, 23:59 UTC
Omnissa Access and Workspace ONE Hub Services: Increased Request Error Rate / US (Partial Region)
Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 3, 04:18 UTC
Monitoring - Omnissa Access and Workspace ONE Hub Services has noted a decrease in error rates.
Operations teams continue to monitor the environment.
Feb 3, 03:09 UTC
Investigating - Omnissa Access and Workspace ONE Hub Services is investigating increased error rates for requests made to the service in workspaceoneaccess.com. There may be limited or no service impact at this time.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 3, 02:30 UTC
Feb 2, 2026
Feb 1, 2026
Workspace ONE UEM and Assist: Monthly Data Center Maintenance February 1st, 2026 / USA (Full Region)
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Feb 1, 05:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 02:00 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on February 1st, 2026

Maintenance Window:
• Start: Sunday, February 1st, 2026, 2:00 UTC
• End: Sunday, February 1st, 2026, 6:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jan 14, 05:35 UTC
Jan 31, 2026
Omnissa Access and Workspace ONE Hub Services Maintenance / United Kingdom (Full Region)
Completed - The scheduled maintenance has been completed.
Jan 31, 15:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 10:32 UTC
Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in United Kingdom on Saturday, January 31, 2026 between 10:30 to 15:30 UTC. During this maintenance, services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jan 16, 15:14 UTC
Omnissa Access and Workspace ONE Hub Services Maintenance / Ireland (Full Region)
Completed - The scheduled maintenance has been completed.
Jan 31, 15:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 10:30 UTC
Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in Ireland on Saturday, January 31, 2026 between 10:30 to 15:30 UTC. During this maintenance, services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jan 16, 15:11 UTC
Omnissa Access and Workspace ONE Hub Services Maintenance / Australia (Full Region)
Completed - The scheduled maintenance has been completed.
Jan 31, 15:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 10:33 UTC
Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in Australia on Saturday, January 31, 2026 between 10:30 to 15:30 UTC. During this maintenance, services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jan 16, 15:13 UTC
Omnissa Access and Workspace ONE Hub Services Maintenance / Germany (Full Region)
Completed - The scheduled maintenance has been completed.
Jan 31, 15:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 10:30 UTC
Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in Germany on Saturday, January 31, 2026 between 10:30 to 15:30 UTC. During this maintenance, services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jan 16, 15:10 UTC
Omnissa Access and Workspace ONE Hub Services Maintenance / India (Full Region)
Completed - The scheduled maintenance has been completed.
Jan 31, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 10:31 UTC
Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in India on Saturday, January 31, 2026 between 10:30 to 15:30 UTC. During this maintenance, services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jan 16, 15:07 UTC
Omnissa Access and Workspace ONE Hub Services maintenance / Singapore (Full Region)
Completed - The scheduled maintenance has been completed.
Jan 31, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 10:32 UTC
Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in Singapore on Saturday, January 31, 2026 between 10:30 to 15:30 UTC. During this maintenance, services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jan 16, 15:03 UTC
Omnissa Connect: Infrastructure Maintenance - January 31, 2026 / All Regions
Completed - The scheduled maintenance has been completed.
Jan 31, 10:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 09:30 UTC
Scheduled - Omnissa Connect will be performing scheduled infrastructure maintenance on Saturday, January 31, 2026 between 09:30 to 10:30 UTC. During this period, services will remain accessible, however, during this maintenance window, the platform will operate in read-only mode.

Functionalities such as login, Role updates, Service access, and Audit report viewing will continue to work as expected.
Operations involving configuration changes or updates — such as renaming organizations, setting authentication policies, creating authentication applications, notifications or other user/organization-level modifications will be temporarily unavailable during the window. Customers attempting these actions may encounter error messages including:
"Internal Server Error"
"Sorry, we encountered an unexpected error..."
"Failed to perform the operation"

Service reliability is a top priority at Omnissa, and we are committed to continuous improvements to enhance our systems. We appreciate your understanding and patience during this maintenance window.
Jan 16, 17:08 UTC
Workspace ONE UEM: Network Maintenance January 31, 2026 / US (Partial Region)
Update - The scheduled maintenance has been completed.
Jan 31, 10:01 UTC
Completed - The scheduled maintenance has been completed.
Jan 31, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 06:00 UTC
Scheduled - Workspace ONE UEM is scheduled to undergo maintenance.


Maintenance Window:
• Start: Saturday, January 31, 2026 06:00 UTC
• End: Saturday, January 31, 2026 10:00 UTC

Change:
Upgrading load balancer firmware/version

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.
No actions required before or after the change.

Downtime:
5 minutes of downtime is expected for this maintenance

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jan 20, 15:03 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance January 31st, 2026 / Canada (Full Region)
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Jan 31, 05:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 02:00 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on January 31st, 2026.

Maintenance Window:
• Start: Saturday, January 31st, 2026, 2:00 UTC
• End: Saturday, January 31st, 2026, 6:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jan 14, 05:28 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance January 31st, 2026 / Germany (Full Region)
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Jan 31, 05:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 02:01 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on January 31st, 2026.

Maintenance Window:
• Start: Saturday, January 31st, 2026, 2:00 UTC
• End: Saturday, January 31st, 2026, 6:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jan 14, 05:31 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance January 31st, 2026 / United Kingdom (Full Region)
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Jan 31, 05:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 02:01 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on January 31st, 2026.

Maintenance Window:
• Start: Saturday, January 31st, 2026, 2:00 UTC
• End: Saturday, January 31st, 2026, 6:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jan 14, 05:32 UTC
Jan 30, 2026
Workspace ONE UEM and Assist: Monthly Data Center Maintenance January 30th, 2026 / Australia (Full Region)
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Jan 30, 19:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 16:01 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on January 30th, 2026

Maintenance Window:
• Start: Friday, January 30th, 2026, 16:00 UTC
• End: Friday, January 30th, 2026, 20:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jan 14, 05:23 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance January 30th, 2026 / Singapore (Full Region)
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Jan 30, 19:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 16:01 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on January 30th, 2026

Maintenance Window:
• Start: Friday, January 30th, 2026, 16:00 UTC
• End: Friday, January 30th, 2026, 20:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jan 14, 05:25 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance January 30th, 2026 / Japan (Full Region)
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Jan 30, 19:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 16:00 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on January 30th, 2026

Maintenance Window:
• Start: Friday, January 30th, 2026, 16:00 UTC
• End: Friday, January 30th, 2026, 20:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jan 14, 05:21 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance January 30th, 2026 / India (Full Region)
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Jan 30, 19:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 16:00 UTC
Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on January 30th, 2026

Maintenance Window:
• Start: Friday, January 30th, 2026, 16:00 UTC
• End: Friday, January 30th, 2026, 20:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jan 14, 05:19 UTC
Jan 29, 2026

No incidents reported.

Jan 28, 2026
Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, January 28, 2026, 03:30 UTC - All Regions.
Completed - Horizon Cloud Service Console Access Weekly Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Jan 28, 05:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 03:30 UTC
Scheduled - Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, January 28, 2026, 03:30 UTC
• End: Wednesday, January 28, 2026, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Jan 21, 15:32 UTC
Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026
Workspace ONE UEM: Drop Ship Provisioning - OEM Provisioning Service (OPS) Maintenance January 24, 2026 / Global
Completed - The scheduled maintenance has been completed.
Jan 24, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 00:30 UTC
Scheduled - OPS service is scheduled to undergo maintenance on January 24, 2026.

Maintenance Window:
• Start: Saturday, January 24, 2026, 00:30 UTC
• End: Saturday, January 24, 2026, 1:00 UTC

Change: Drop Ship Provisioning OPS Maintenance

Customer Impact:
• New API for bulk imports of device records will be made available.

Downtime:
No down time is expected.


System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jan 15, 22:04 UTC
Jan 23, 2026
Horizon Cloud Service Next-Gen: Virtual Machine provisioning Issue - Japan region.
Resolved - The issue is resolved. If you are experiencing any residual effects from this issue, please open a Service Request for assistance. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Jan 23, 19:14 UTC
Monitoring - Horizon Cloud Service has completed actions to remediate the issues and confirm that VM provisioning operations execute as expected.

Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
Jan 23, 18:55 UTC
Update - The Horizon Cloud Service team continues to investigate degraded virtual machine (VM) provisioning. End users launching desktops should not be impacted if sufficient spare capacity is available, and existing connections remain unaffected.

We will provide an update in one hour or sooner as more information becomes available.
Jan 23, 18:21 UTC
Investigating - The Horizon Cloud Service team is investigating degraded virtual machine (VM) provisioning issue. Updates will be provided as more information becomes available.

End users launching desktops will not be affected if sufficient spare capacity exists and there is no impact to existing connections.
Jan 23, 17:45 UTC
Workspace ONE UEM: US20 - CDN issues / United States (Partial Region)
Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jan 23, 02:33 UTC
Update - Omnissa Workspace ONE has noted improved stability with SaaS environments.

Operations teams continue to actively work towards complete recovery.
Jan 23, 02:21 UTC
Update - Omnissa Workspace ONE continues to experience issues.

Operations teams are actively working to resolve it.
Jan 23, 01:09 UTC
Update - Omnissa Workspace ONE continues to experience issues.

Operations teams are actively working to resolve it.
Jan 23, 00:18 UTC
Investigating - Omnissa Workspace ONE is investigating reports of internal application downloads with SaaS environments.

Operations teams have identified an issue with CDN infrastructure and are actively working with the vendor to resolve it.

Omnissa Cloud Services portal has been updated for customers affected by this event.

Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jan 22, 23:37 UTC
Jan 22, 2026
Omnissa Connect: Infrastructure Maintenance - January 22, 2026 / United States
Completed - The scheduled maintenance has been completed.
Jan 22, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 08:30 UTC
Scheduled - Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jan 6, 17:03 UTC
Jan 21, 2026
Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, January 21, 2026, 03:30 UTC - All Regions.
Completed - Horizon Cloud Service Console Access Weekly Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Jan 21, 05:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 03:30 UTC
Scheduled - Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, January 21, 2026, 03:30 UTC
• End: Wednesday, January 21, 2026, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Jan 14, 15:36 UTC
Jan 20, 2026

No incidents reported.

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