All Systems Operational
Workspace ONE Assist - Germany Operational
Workspace ONE Assist - USA Operational
Workspace ONE Assist - Japan Operational
Workspace ONE Assist - Australia Operational
Workspace ONE Assist - UK Operational
Workspace ONE Assist - Canada Operational
Workspace ONE Email Notification Service 2-US Operational
Workspace ONE Email Notification Service 2-Germany Operational
Workspace ONE Email Notification Service 2-Japan Operational
Workspace ONE Email Notification Service 2-UK Operational
Workspace ONE Assist - Singapore Operational
Horizon Cloud Services Operational
AWS Cloud Control Plane - APAC Operational
Horizon Cloud Control Plane - Australia 2 Operational
Workspace ONE Intelligence Operational
Workspace ONE Data Center Console Access - US Operational
Workspace ONE Data Center Data Ingest - US Operational
Workspace ONE Data Center Console Access - DE Operational
Workspace ONE Data Center Data Ingest - DE Operational
Workspace ONE Data Center Console Access - EMEA Operational
Workspace ONE Data Center Data Ingest - EMEA Operational
Workspace ONE Data Center Console Access - Australia Operational
Workspace ONE Data Center Data Ingest - Australia Operational
Workspace ONE Data Center Console Access - Canada Operational
Workspace ONE Data Center Data Ingest - Canada Operational
Workspace ONE Data Center Console Access - APAC Operational
Workspace ONE Data Center Data Ingest - APAC Operational
Workspace ONE Data Center Console Access - London Operational
Workspace ONE Data Center Data Ingest - London Operational
Workspace ONE Data Center Console Access - GovCloud Operational
Workspace ONE Data Center Data Ingest - GovCloud Operational
Workspace ONE Data Center Console Access - IN Operational
Workspace ONE Data Center Data Ingest - IN Operational
Workspace ONE UEM Operational
Workspace ONE UEM - USA Operational
Workspace ONE UEM - Germany Operational
Workspace ONE UEM - Japan Operational
Workspace ONE UEM - UK Operational
Workspace ONE UEM - Australia Operational
Workspace ONE UEM - Canada Operational
Workspace ONE UEM - Singapore Operational
Cloud Notification Services (for ENS) - Global Operational
My Workspace ONE - Global Operational
App Wrapping Operational
AWCP (for APNs) - Global Operational
SMTP UEM - USA Operational
Workspace ONE UEM - India Operational
Auto-Discovery - USA Operational
VMware Seeded Apps (Workspace One Launcher) - Global Operational
Workspace ONE UEM - GovCloud Operational
Cloud Notification Service (For ENS) - GovCloud Operational
SMTP - GovCloud Operational
Workspace ONE Email Notification Service 2 - GovCloud Operational
Console Access (Horizon Cloud Admin Console) Operational
Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) Operational
Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2 Operational
Console Access (Horizon Cloud Admin Console) – AP Japan East Operational
Console Access (Horizon Cloud Admin Console) – EU UK South (London) Operational
Console Access (Horizon Cloud Admin Console) – EU North (Ireland) 2 Operational
Console Access (Horizon Cloud Admin Console) – EU North (Ireland) Operational
Console Access (Horizon Cloud Admin Console) – US West 2 Operational
Console Access (Horizon Cloud Admin Console) – US North Central (Illinois) Operational
Console Access (Horizon Cloud Admin Console) – Germany West Central (Frankfurt) Operational
Horizon Cloud Universal Broker Operational
Horizon Cloud Universal Broker - USA Operational
Horizon Cloud Universal Broker - Europe Operational
Horizon Cloud Universal Broker - APAC Operational
Workspace ONE Experience Workflows Operational
WS1 Experience Workflows-Canada Operational
WS1 Experience Workflows-Australia Operational
WS1 Experience Workflows-UK Operational
WS1 Experience Workflows-Ireland Operational
WS1 Experience Workflows-Germany Operational
WS1 Experience Workflows-US1 Operational
WS1 Experience Workflows-US2 Operational
WS1 Experience Workflows-US3 Operational
WS1 Experience Workflows-Preview Operational
Horizon Cloud Service Next-Gen Operational
Horizon Cloud Service Next-Gen - United States Operational
Horizon Cloud Service Next-Gen - Germany Operational
Horizon Cloud Service Next-Gen - Ireland Operational
Horizon Cloud Service Next-Gen - Japan Operational
Universal Console - US Operational
Universal Console - Ireland Operational
Universal Console - Japan Operational
Horizon Portal - Broker - US Operational
Horizon Portal - Broker - Ireland Operational
Horizon Portal - Broker - Japan Operational
Edge Hub - US Operational
Edge Hub - Ireland Operational
Edge Hub - Japan Operational
VM Hub - US Operational
VM Hub - Germany Operational
VM Hub - UK Operational
VM Hub - Ireland Operational
VM Hub - Australia Operational
VM Hub - Japan Operational
Regional Data Shard - US Operational
Regional Data Shard - Germany Operational
Regional Data Shard - UK Operational
Regional Data Shard - Ireland Operational
Regional Data Shard - Japan Operational
Regional Data Shard - Australia Operational
VM Hub - India Operational
Regional Data Shard - India Operational
getwsone.com Operational
Workspace ONE Access Operational
Workspace ONE Access - US1 Operational
Workspace ONE Access - US2 Operational
Workspace ONE Access - US3 Operational
Workspace ONE Access - Germany Operational
Workspace ONE Access - Ireland Operational
Workspace ONE Access - UK Operational
Workspace ONE Access - Japan Operational
Workspace ONE Access - Australia Operational
Workspace ONE Access - Canada Operational
Workspace ONE Access - GovCloud Operational
Workspace ONE Access - India Operational
Workspace ONE Hub Services Catalog Operational
Workspace ONE Hub Services Catalog - US1 Operational
Workspace ONE Hub Services Catalog - US2 Operational
Workspace ONE Hub Services Catalog - US3 Operational
Workspace ONE Hub Services Catalog - Germany Operational
Workspace ONE Hub Services Catalog - Ireland Operational
Workspace ONE Hub Services Catalog -UK Operational
Workspace ONE Hub Services Catalog - Japan Operational
Workspace ONE Hub Services Catalog - Australia Operational
Workspace ONE Hub Services Catalog - Canada Operational
Workspace ONE Hub Services - GovCloud Operational
Workspace ONE Hub Services Catalog - India Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Friday, February 23rd, 2024, 19:00 UTC
• End: Friday, February 23rd, 2024, 23:00 UTC

Change:
AWCM Upgrade

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.

Customers leveraging on-premises hosted VMware Workspace ONE integration modules such as VMware Workspace ONE Cloud Connector (ACC), VMware Enterprise System Connect (VESC), or VMware Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage VMware Workspace ONE Support for further assistance.
Please refer to the KB article: VMware Workspace ONE AWCM Maintenance FAQ for more details

Downtime:
0 minutes

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Posted on Feb 18, 2024 - 07:29 EST
Workspace ONE UEM is scheduled to undergo maintenance on February 24th, 2024.

Maintenance Window:
• Start: Saturday, February 24th, 2024, 16:00 UTC
• End: Saturday, February 24th , 2024, 20:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Posted on Jan 28, 2024 - 20:59 EST
Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Tuesday, February 27, 2024, 02:00 UTC
• End: Tuesday, February 27, 2024, 06:00 UTC

Change:
Enable Domain Name System Security Extensions (DNSSEC) for the below domains:
• awmdm.com
• awmdm.co.uk
• airwatchportals.com

Customer Impact:
There are no customer actions required before or after this change and no expected customer impact as a result of this change

Downtime:
There is no downtime required

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.
Please visit support.workspaceone.com if you need additional assistance.

Posted on Feb 09, 2024 - 16:45 EST
Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: February 27th, 2024, 06:00 UTC
• End: February 27th, 2024, 10:00 UTC

Change:
AWCM Upgrade

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.

Customers leveraging on-premises hosted VMware Workspace ONE integration modules such as VMware Workspace ONE Cloud Connector (ACC), VMware Enterprise System Connect (VESC), or VMware Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage VMware Workspace ONE Support for further assistance.
Please refer to the KB article: VMware Workspace ONE AWCM Maintenance FAQ for more details

Downtime:
0 minutes

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Posted on Feb 18, 2024 - 07:42 EST
Horizon Cloud First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Horizon Cloud Maintenance Window:
• Start: Wednesday, February 28, 2024, 03:30 UTC
• End: Wednesday, February 28, 2024, 06:30 UTC

Impact:
• There will be no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be temporarily unavailable or may appear offline during this brief downtime.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications Team

Posted on Feb 21, 2024 - 10:36 EST
Workspace ONE UEM is scheduled to undergo maintenance on March 1st, 2024.

Maintenance Window:
• Start: Friday, March 1st, 2024, 16:00 UTC
• End: Friday, March 1st, 2024, 20:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Posted on Feb 14, 2024 - 20:38 EST
Workspace ONE UEM is scheduled to undergo maintenance on March 1st, 2024.

Maintenance Window:
• Start: Friday, March 1st, 2024, 16:00 UTC
• End: Friday, March 1st, 2024, 20:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Posted on Feb 14, 2024 - 20:36 EST
Workspace ONE UEM is scheduled to undergo maintenance on March 1st, 2024.

Maintenance Window:
• Start: Friday, March 1st, 2024, 16:00 UTC
• End: Friday, March 1st, 2024, 20:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Posted on Feb 14, 2024 - 20:49 EST
Workspace ONE UEM is scheduled to undergo maintenance on March 1st, 2024.

Maintenance Window:
• Start: Friday, March 1st, 2024, 16:00 UTC
• End: Friday, March 1st, 2024, 20:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Posted on Feb 14, 2024 - 20:47 EST
Workspace ONE UEM is scheduled to undergo maintenance on March 2nd, 2024.

Maintenance Window:
• Start: Saturday, March 2nd, 2024, 2:00 UTC
• End: Saturday, March 2nd, 2024, 6:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Posted on Feb 14, 2024 - 20:53 EST
Workspace ONE UEM is scheduled to undergo maintenance on March 2nd, 2024.

Maintenance Window:
• Start: Saturday, March 2nd, 2024, 2:00 UTC
• End: Saturday, March 2nd, 2024, 6:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Posted on Feb 14, 2024 - 20:52 EST
Workspace ONE UEM is scheduled to undergo maintenance on March 2nd, 2024.

Maintenance Window:
• Start: Saturday, March 2nd, 2024, 2:00 UTC
• End: Saturday, March 2nd, 2024, 6:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Posted on Feb 14, 2024 - 21:16 EST
Workspace ONE UEM is scheduled to undergo maintenance on March 3rd, 2024

Maintenance Window:
• Start: Sunday, March 3rd, 2024, 2:00 UTC
• End: Sunday, March 3rd, 2024, 6:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Posted on Feb 14, 2024 - 21:19 EST
Past Incidents
Feb 22, 2024

No incidents reported today.

Feb 21, 2024
Completed - The maintenance activity has been completed.

Thank you for your patience and apologies for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thank You,
VMware Horizon Communications Team

Feb 21, 00:38 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 22:30 EST
Scheduled - Horizon Cloud First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Horizon Cloud Maintenance Window:
• Start: Wednesday, February 21, 2024, 03:30 UTC
• End: Wednesday, February 21, 2024, 06:30 UTC

Impact:
• There will be no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be temporarily unavailable or may appear offline during this brief downtime.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications Team

Feb 14, 10:34 EST
Feb 20, 2024
Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com should you need additional assistance.
Feb 20, 09:38 EST
Monitoring - VMware Workspace ONE has noted improved stability with the Shared SaaS environment - CN1106.

Operations teams continue to actively work towards complete recovery.

Feb 20, 09:00 EST
Investigating - VMware Workspace ONE is investigating reports of performance issues with Shared SaaS system - CN1106.

Operations teams have identified the issue with database infrastructure and are actively working to resolve it. My Workspace ONE portal has been updated for customers affected by this event.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Feb 20, 08:42 EST
Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com should you need additional assistance.
Feb 20, 08:00 EST
Identified - VMware Workspace ONE has noted improved stability with the Shared SaaS environment - CN1106.

Operations teams continue to actively work towards complete recovery.

Feb 20, 07:49 EST
Investigating - VMware Workspace ONE is investigating reports of performance issues with Shared SaaS system - CN1106.

Operations teams have identified the issue with database infrastructure and are actively working to resolve it. My Workspace ONE portal has been updated for customers affected by this event.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Feb 20, 07:16 EST
Feb 19, 2024

No incidents reported.

Feb 18, 2024
Completed - Scheduled maintenance has been canceled.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE.

Feb 18, 07:22 EST
Scheduled - Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Friday, February 23rd, 2024, 07:00 UTC
• End: Friday, February 23rd, 2024, 11:00 UTC

Change:
AWCM Upgrade

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.

Customers leveraging on-premises hosted VMware Workspace ONE integration modules such as VMware Workspace ONE Cloud Connector (ACC), VMware Enterprise System Connect (VESC), VMware Tunnel, Mobile Access Gateway (MAG), Secure Email Gateway (SEG) may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage VMware Workspace ONE Support for further assistance.
Please refer to the KB article: VMware Workspace ONE AWCM Maintenance FAQ for more details

Downtime:
0 minutes

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Feb 17, 10:26 EST
Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024
Completed - The maintenance activity has been completed.

Thank you for your patience and apologies for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thank You,
VMware Horizon Communications Team

Feb 14, 00:52 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 22:30 EST
Scheduled - Horizon Cloud First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Horizon Cloud Maintenance Window:
• Start: Wednesday, February 14, 2024, 03:30 UTC
• End: Wednesday, February 14, 2024, 06:30 UTC

Impact:
• There will be no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be temporarily unavailable or may appear offline during this brief downtime.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications Team

Feb 7, 10:33 EST
Feb 13, 2024
Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

Feb 13, 06:36 EST
Identified - Workspace ONE Access and Hub Services continues to experience issues.
Operations teams have identified the issue and are working to resolve it.

Feb 13, 06:32 EST
Investigating - Workspace ONE Hub Services is investigating reports of issues launching applications. We will provide more information shortly.
Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

Feb 13, 06:13 EST
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE Assist.

Please visit support.workspaceone.com if you need additional assistance.

Feb 13, 01:41 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 19:00 EST
Scheduled - Workspace ONE Assist Maintenance Window on Production:
• Start: Monday, February 12th, 2024 07:00PM EST
• End: Tuesday, February 13th, 2024 01:00AM EST

During this time frame, users can expect the following:
• Workspace ONE Assist environment will be online and operational.
• Workspace ONE Assist users will be able to launch Remote Assist sessions.
• New Devices will be able to enroll/register into Remote Assist server.

Impact Duration:
• We do not expect any downtime on your environment.

Thanks for your patience.
Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Workspace ONE Assist Team

Feb 1, 02:41 EST
Feb 12, 2024
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE Assist.

Please visit support.workspaceone.com if you need additional assistance.

Feb 12, 06:03 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 00:00 EST
Scheduled - Workspace ONE Assist Maintenance Window on Production:
• Start: Monday, February 12th, 2024 12:00AM EST
• End: Monday, February 12th, 2024 06:00AM EST

During this time frame, users can expect the following:
• Workspace ONE Assist environment will be online and operational.
• Workspace ONE Assist users will be able to launch Remote Assist sessions.
• New Devices will be able to enroll/register into Remote Assist server.

Impact Duration:
• We do not expect any downtime on your environment.

Thanks for your patience.
Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Workspace ONE Assist Team

Feb 1, 02:36 EST
Feb 11, 2024
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE.

Feb 11, 15:24 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 14:00 EST
Scheduled - My Workspace ONE portal is scheduled to undergo maintenance on Feb 11, 2024.

Maintenance Window:
• Starting: 2024-02-11 19:00 (UTC)
• Completing: 2024-02-11 23:00 (UTC)

Change: My Workspace ONE database maintenance

Customer Impact:
During this maintenance,

• Workspace ONE UEM SaaS Customers will be unable to schedule UEM Major or Patch Upgrades
• Workspace ONE UEM SaaS Customers will be unable to see any events relating to their environment

No actions are required before or after the change.

Downtime:
Up to 4 hours

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Feb 6, 09:51 EST
Feb 10, 2024

No incidents reported.

Feb 9, 2024
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE Assist.

Please visit support.workspaceone.com if you need additional assistance.

Feb 9, 01:04 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 19:00 EST
Scheduled - Workspace ONE Assist Maintenance Window on Production:
• Start: Thursday, February 8th, 2024 07:00PM EST
• End: Friday, February 9th, 2024 01:00AM EST

During this time frame, users can expect the following:
• Workspace ONE Assist environment will be online and operational.
• Workspace ONE Assist users will be able to launch Remote Assist sessions.
• New Devices will be able to enroll/register into Remote Assist server.

Impact Duration:
• We do not expect any downtime on your environment.

Thanks for your patience.
Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Workspace ONE Assist Team

Feb 1, 02:33 EST
Feb 8, 2024
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE Assist.

Please visit support.workspaceone.com if you need additional assistance.

Feb 8, 04:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 00:00 EST
Scheduled - Workspace ONE Assist Maintenance Window on Production:
• Start: Thursday, February 8th, 2024 12:00AM EST
• End: Thursday, February 8th, 2024 06:00AM EST

During this time frame, users can expect the following:
• Workspace ONE Assist environment will be online and operational.
• Workspace ONE Assist users will be able to launch Remote Assist sessions.
• New Devices will be able to enroll/register into Remote Assist server.

Impact Duration:
• We do not expect any downtime on your environment.

Thanks for your patience.
Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Workspace ONE Assist Team

Feb 1, 02:29 EST