Omnissa Workspace ONE Status

Oct `23`, `2026`

No incidents reported today.

Oct `22`, `2026`

Workspace ONE Hub Services Certificate Rotation in Japan (Full Region)

Completed - The scheduled maintenance has been completed.
Oct 22, 17:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 17:00 UTC

Update - Please be advised that this scheduled maintenance has been changed. Please note the details below:

Old schedule: Thursday, Oct 20, 17:00 UTC
New schedule: Thursday, Oct 22, 17:00 UTC

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 14, 21:10 UTC

Scheduled - Workspace ONE Hub Services will be replacing the TLS certificate for jp.cns.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 4, 20:54 UTC

Omnissa Connect: Infrastructure Maintenance - October 22, 2026 / United States

Completed - The scheduled maintenance has been completed.
Oct 22, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 12:00 UTC

Scheduled - Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 15, 19:27 UTC

Omnissa Access and Workspace ONE Hub Services: Application Login Launch / Germany (Full Region)

Resolved - This incident has been resolved.
Oct 22, 13:18 UTC

Monitoring - Omnissa Access and Workspace ONE Hub Services investigated reports of issues with login and launch in *.de.wss.workspaceone.com. The issue has been resolved.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 22, 13:03 UTC

Workspace ONE Hub Services Certificate Rotation in United States (Partial Region)

Completed - The scheduled maintenance has been completed.
Oct 22, 05:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 05:00 UTC

Update - Please be advised that this scheduled maintenance has been changed. Please note the details below:

Old schedule: Thursday, Oct 20, 05:00 UTC
New schedule: Thursday, Oct 22, 05:00 UTC

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 14, 21:08 UTC

Scheduled - Workspace ONE Hub Services will be replacing the TLS certificate for us3.cns.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 4, 20:51 UTC

Workspace ONE Hub Services Certificate Rotation in United States (Partial Region)

Completed - The scheduled maintenance has been completed.
Oct 22, 03:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 03:00 UTC

Update - Please be advised that this scheduled maintenance has been changed. Please note the details below:

Old schedule: Thursday, Oct 20, 03:00 UTC
New schedule: Thursday, Oct 22, 03:00 UTC

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 14, 21:07 UTC

Scheduled - Workspace ONE Hub Services will be replacing the TLS certificate for us1.cns.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 4, 20:48 UTC

Workspace ONE Hub Services Certificate Rotation in Canada (Full Region)

Completed - The scheduled maintenance has been completed.
Oct 22, 01:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 01:01 UTC

Update - Please be advised that this scheduled maintenance has been changed. Please note the details below:

Old schedule: Thursday, Oct 19, 01:00 UTC
New schedule: Thursday, Oct 22, 01:00 UTC

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 14, 20:50 UTC

Scheduled - Workspace ONE Hub Services will be replacing the TLS certificate for ca.cns.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 4, 20:45 UTC

Workspace ONE Hub Services Certificate Rotation in United States (Partial Region)

Completed - The scheduled maintenance has been completed.
Oct 22, 01:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 01:00 UTC

Update - Please be advised that this scheduled maintenance has been changed. Please note the details below:

Old schedule: Thursday, Oct 20, 01:00 UTC
New schedule: Thursday, Oct 22, 01:00 UTC

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 14, 20:45 UTC

Scheduled - Workspace ONE Hub Services will be replacing the TLS certificate for us2.cns.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 4, 20:43 UTC

Oct `21`, `2026`

Workspace ONE Hub Services Certificate Rotation in Germany (Full Region)

Completed - The scheduled maintenance has been completed.
Oct 21, 20:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 20:01 UTC

Update - Please be advised that this scheduled maintenance has been changed. Please note the details below:

Old schedule: Thursday, Oct 19, 20:00 UTC
New schedule: Thursday, Oct 21, 20:00 UTC

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 14, 21:04 UTC

Scheduled - Workspace ONE Hub Services will be replacing the TLS certificate for de.cns.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 4, 20:40 UTC

Workspace ONE Hub Services Certificate Rotation in United Kingdom (Full Region)

Completed - The scheduled maintenance has been completed.
Oct 21, 20:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 20:01 UTC

Update - Please be advised that this scheduled maintenance has been changed. Please note the details below:

Old schedule: Thursday, Oct 19, 20:00 UTC
New schedule: Thursday, Oct 21, 20:00 UTC

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 14, 21:05 UTC

Scheduled - Workspace ONE Hub Services will be replacing the TLS certificate for uk.cns.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 4, 20:38 UTC

Workspace ONE Hub Services Certificate Rotation in Ireland (Full Region)

Completed - The scheduled maintenance has been completed.
Oct 21, 20:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 20:00 UTC

Update - Please be advised that this scheduled maintenance has been changed. Please note the details below:

Old schedule: Thursday, Oct 19, 20:00 UTC
New schedule: Thursday, Oct 21, 20:00 UTC

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 14, 21:06 UTC

Scheduled - Workspace ONE Hub Services will be replacing the TLS certificate for ie.cns.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 4, 20:36 UTC

Workspace ONE Hub Services Certificate Rotation in Australia (Full Region)

Completed - The scheduled maintenance has been completed.
Oct 21, 17:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 17:00 UTC

Scheduled - Workspace ONE Hub Services will be replacing the TLS certificate for au.cns.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 4, 20:24 UTC

Workspace ONE Hub Services Certificate Rotation in Singapore (Full Region)

Completed - The scheduled maintenance has been completed.
Oct 21, 17:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 17:01 UTC

Scheduled - Workspace ONE Hub Services will be replacing the TLS certificate for sg.cns.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 4, 20:27 UTC

Workspace ONE Hub Services Certificate Rotation in India (Full Region)

Completed - The scheduled maintenance has been completed.
Oct 21, 17:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 17:01 UTC

Scheduled - Workspace ONE Hub Services will be replacing the TLS certificate for in.cns.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 4, 20:26 UTC

Workspace ONE UEM: UAT UEM Modern SaaS Services Maintenance October 20th, 2026 / GovCloud (Partial Region)

Completed - Scheduled maintenance was completed at 21st October, 2026, 01:55 UTC.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Oct 21, 01:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 22:00 UTC

Scheduled - Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Tuesday, October 20th, 2026, 22:00 UTC
• End: Wednesday, October 21st, 2026, 02:00 UTC

Change:
Workspace ONE UEM Control Plane database infrastructure maintenance

Customer Impact:
All SaaS hosted UAT services in region will be impacted.

During the window, customers can expect the following:
• Administrator users will be unable to login to the Omnissa Workspace ONE Console
• End-Users will be unable to enroll new devices
• End-Users will be unable to access the App Catalog to install applications
• End-Users will be unable to access the Self Service portal
• End-Users will be unable to check-in/check-out devices
• Administrator access to Workspace ONE Access is not impacted

Downtime:
240 min

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Oct 14, 03:19 UTC

Oct `20`, `2026`

Oct `19`, `2026`

No incidents reported.

Oct `18`, `2026`

No incidents reported.

Oct `17`, `2026`

Workspace ONE UEM: Monthly Data Center Maintenance October 17th, 2026 / GovCloud (Full Region)

Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Oct 17, 18:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 15:00 UTC

Scheduled - Workspace ONE UEM is scheduled to undergo maintenance on October 17th, 2026.

Maintenance Window:
• Start: Saturday, October 17th, 2026, 15:00 UTC
• End: Saturday, October 17th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.
For more information, please refer to the FAQ : https://kb.omnissa.com/s/article/2960724

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Sep 20, 10:29 UTC

Workspace ONE UEM: Baseline Service Upgrade October 17th, 2026 / Global

Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Oct 17, 04:49 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 04:30 UTC

Scheduled - UEM Baseline service is scheduled to undergo upgrade.

Upgrade Window:

• Start: Saturday, October 17th, 2026, 04:30 UTC
• End: Saturday, October 17th, 2026, 05:30 UTC

Change: Baseline service upgrade

Customer Impact:
UEM Baseline Service will not be accessible, customer will not be able to create new or edit existing baselines during schedule upgrade.

Downtime:
60 Minutes

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Oct 16, 08:38 UTC

Oct `16`, `2026`

Workspace ONE UEM: Production Modern Modern SaaS Services Maintenance October 24th, 2026 / GovCloud (Partial Region)

Completed - Scheduled maintenance has been canceled.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Oct 16, 23:53 UTC

Scheduled - Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Saturday, October 24th, 2026, 15:00 UTC
• End: Saturday, October 24th, 2026, 21:00 UTC

Change:
Workspace ONE UEM Control Plane database infrastructure maintenance

Customer Impact:
All SaaS hosted Production services in the region will be impacted.

During the window, customers can expect the following:
• Administrator users will be unable to login to the Omnissa Workspace ONE Console
• End-Users will be unable to enroll new devices
• End-Users will be unable to access the App Catalog to install applications
• End-Users will be unable to access the Self Service portal
• End-Users will be unable to check-in/check-out devices
• Administrator access to Workspace ONE Access is not impacted

Downtime:
360 mins

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Oct 16, 08:42 UTC

Oct `15`, `2026`

Horizon Cloud Service Next-Gen: Infrastructure Maintenance- Maintenance Window: Thursday, October 15, 2026, 03:00 UTC – Europe Region.

Completed - Horizon Cloud Service Next-Gen Infrastructure Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Oct 15, 05:21 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 03:00 UTC

Scheduled - Horizon Cloud Service Next-Gen is going to perform infrastructure maintenance in the Europe Region during the following maintenance window.
Maintenance Window:
• Start: Thursday, October 15, 2026, 03:00 UTC
• End: Thursday, October 15, 2026, 05:00 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops or applications.
• Administrators may experience intermittent failures while performing administrative operations; these are expected to succeed on retry.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Oct 10, 15:01 UTC

Oct `14`, `2026`

Omnissa Connect: Infrastructure Maintenance - October 14, 2026 / United States

Completed - The scheduled maintenance has been completed.
Oct 14, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 12:00 UTC

Scheduled - Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Oct 1, 18:50 UTC

Oct `13`, `2026`

Horizon Cloud Service Next-Gen: Database Maintenance- Maintenance Window: Tuesday, October 13, 2026, 15:30 UTC – India Region.

Completed - Horizon Cloud Service Next-Gen Database Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Oct 13, 17:24 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 15:30 UTC

Scheduled - Horizon Cloud Service Next-Gen is going to perform database maintenance in the India Region during the following maintenance window.

Maintenance Window:
• Start: Tuesday, October 13, 2026, 15:30 UTC
• End: Tuesday, October 13, 2026, 19:30 UTC

Impact:
• There is no impact on already existing desktop or application sessions.
• End users may encounter intermittent issues while accessing desktops or applications, however, retry should succeed.
• There may be intermittent failures in VM power operations and provisioning during that maintenance window, but a retry should succeed within a few minutes.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Oct 6, 13:56 UTC

Workspace ONE UEM: Availability issues / Germany (Partial Region)

Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Oct 13, 06:51 UTC

Identified - Omnissa Workspace ONE has noted partial recovery with SaaS environments.

Operations teams continue to actively work towards complete recovery.
Oct 13, 06:43 UTC

Investigating - Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments.

Operations teams have identified the issue with network infrastructure and are actively working to resolve it.

Omnissa Cloud Services portal has been updated for customers affected by this event.

Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Oct 13, 06:17 UTC

Oct `12`, `2026`

Workspace ONE UEM: GovCloud UEM environments unavailable / United States (Partial Region)

Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Oct 12, 22:38 UTC

Monitoring - Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments.

Operations teams have identified the issue with networking infrastructure. We have seen stabilization and are currently monitoring o ensure resolution.

Omnissa Cloud Services portal has been updated for customers affected by this event.

Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Oct 12, 22:32 UTC

Oct `11`, `2026`

Workspace ONE UEM: Monthly Data Center Maintenance October 11th, 2026 / USA (Full Region)

Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Oct 11, 06:05 UTC

Update - Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates.

During this delay, service will be available for end-users who may experience intermittent latency and timeouts. The following systems are impacted by the delay:

cn1258
cn1319
cn1343
cn135
cn1354
cn1359
cn137
cn1373
cn138
cn1396
cn1397
cn1427
cn1439
cn1452
cn1496
cn1497
cn1538
cn1539
cn1702
cn1901
cn1977
cn1978
cn1980
cn2505
cn274
cn2752
cn2753
cn7001
cn996

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Oct 11, 05:37 UTC

Update - Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates.

During this delay, service will be available for end-users who may experience intermittent latency and timeouts. The following systems are impacted by the delay:

cn1258
cn1319
cn1343
cn135
cn1354
cn1359
cn137
cn1373
cn138
cn1396
cn1397
cn1427
cn1439
cn1452
cn1496
cn1497
cn1538
cn1539
cn1702
cn1901
cn1977
cn1978
cn1980
cn2505
cn274
cn2752
cn2753
cn7001
cn996

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Oct 11, 04:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 01:00 UTC

Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on October 11th, 2026

Maintenance Window:
• Start: Saturday, October 11th, 2026, 1:00 UTC
• End: Saturday, October 11th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.
For more information, please refer to the FAQ : https://kb.omnissa.com/s/article/2960724

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Sep 20, 10:24 UTC

Oct `10`, `2026`

Horizon Cloud Service Next-Gen: Database Maintenance - Maintenance Window: Saturday, October 10, 2026 12:30 UTC – Japan Region

Completed - Horizon Cloud Service Next-Gen Database Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Oct 10, 14:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 12:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Oct 2, 18:01 UTC

Scheduled - Horizon Cloud Service Next-Gen is going to perform database maintenance in the Japan Region during the following maintenance window.

Maintenance Window:
• Start: Saturday, October 10, 2026, 12:30 UTC
• End: Saturday, October 10, 2026, 17:30 UTC

Impact:
• There is no impact on already existing desktop or application sessions.
• End users may encounter intermittent issues while accessing desktops or applications, however, retry should succeed.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (https://status.workspaceone.com) until the maintenance activity is complete.
Sep 30, 14:39 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance October 10th, 2026 / Canada (Full Region)

Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Oct 10, 04:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 01:00 UTC

Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on October 10th, 2026.

Maintenance Window:
• Start: Saturday, October 10th, 2026, 1:00 UTC
• End: Saturday, October 10th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.
For more information, please refer to the FAQ : https://kb.omnissa.com/s/article/2960724

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Sep 20, 10:15 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance October 10th, 2026 / Germany (Full Region)

Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Oct 10, 04:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 01:02 UTC

Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on October 10th, 2026.

Maintenance Window:
• Start: Saturday, October 10th, 2026, 1:00 UTC
• End: Saturday, October 10th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.
For more information, please refer to the FAQ : https://kb.omnissa.com/s/article/2960724

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Sep 20, 10:19 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance October 10th, 2026 / United Kingdom (Full Region)

Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Oct 10, 04:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 01:01 UTC

Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on October 10th, 2026.

Maintenance Window:
• Start: Saturday, October 10th, 2026, 1:00 UTC
• End: Saturday, October 10th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.
For more information, please refer to the FAQ : https://kb.omnissa.com/s/article/2960724

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Sep 20, 10:22 UTC

Oct `9`, `2026`

Workspace ONE UEM and Assist: Monthly Data Center Maintenance October 9th, 2026 / India (Full Region)

Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Oct 9, 19:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 15:02 UTC

Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on October 9th, 2026

Maintenance Window:
• Start: Friday, October 9th, 2026, 15:00 UTC
• End: Friday, October 9th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.
For more information, please refer to the FAQ : https://kb.omnissa.com/s/article/2960724

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Sep 20, 09:50 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance October 9th, 2026 / Japan (Full Region)

Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Oct 9, 18:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 15:00 UTC

Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on October 9th, 2026

Maintenance Window:
• Start: Friday, October 9th, 2026, 15:00 UTC
• End: Friday, October 9th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.
For more information, please refer to the FAQ : https://kb.omnissa.com/s/article/2960724

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Sep 20, 09:52 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance October 9th, 2026 / Australia (Full Region)

Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Oct 9, 18:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 15:00 UTC

Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on October 9th, 2026

Maintenance Window:
• Start: Friday, October 9th, 2026, 15:00 UTC
• End: Friday, October 9th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.
For more information, please refer to the FAQ : https://kb.omnissa.com/s/article/2960724

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Sep 20, 09:55 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance October 9th, 2026 / Singapore (Full Region)

Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Oct 9, 18:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 15:01 UTC

Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on October 9th, 2026

Maintenance Window:
• Start: Friday, October 9th, 2026, 15:00 UTC
• End: Friday, October 9th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.
For more information, please refer to the FAQ : https://kb.omnissa.com/s/article/2960724

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Sep 20, 09:57 UTC

All Systems Operational

Scheduled Maintenance

Omnissa Connect: Infrastructure Maintenance - October 26, 2026 / United States Oct 26, 2026 12:00-14:00 UTC

Omnissa Connect: Infrastructure Maintenance - October 28, 2026 / United States Oct 28, 2026 12:00-14:00 UTC

Omnissa Connect: Infrastructure Maintenance - October 28, 2026 / United States Oct 28, 2026 12:00-14:00 UTC

Omnissa Connect: Infrastructure Maintenance - October 29, 2026 / United States Oct 29, 2026 12:00-14:00 UTC

Workspace ONE UEM: Production Modern SaaS Services Maintenance October 31st, 2026 / GovCloud (Partial Region) Oct 31, 2026 15:00-21:00 UTC

Past Incidents

Oct 23, 2026

Oct 22, 2026

Oct 21, 2026

Oct 20, 2026

Oct 19, 2026

Oct 18, 2026

Oct 17, 2026

Oct 16, 2026

Oct 15, 2026

Oct 14, 2026

Oct 13, 2026

Oct 12, 2026

Oct 11, 2026

Oct 10, 2026

Oct 9, 2026

Omnissa Connect: Infrastructure Maintenance - October 26, 2026 / United States Oct `26`, `2026` `12:00`-`14:00` UTC

Omnissa Connect: Infrastructure Maintenance - October 28, 2026 / United States Oct `28`, `2026` `12:00`-`14:00` UTC

Omnissa Connect: Infrastructure Maintenance - October 28, 2026 / United States Oct `28`, `2026` `12:00`-`14:00` UTC

Omnissa Connect: Infrastructure Maintenance - October 29, 2026 / United States Oct `29`, `2026` `12:00`-`14:00` UTC

Workspace ONE UEM: Production Modern SaaS Services Maintenance October 31st, 2026 / GovCloud (Partial Region) Oct `31`, `2026` `15:00`-`21:00` UTC

Oct `23`, `2026`

Oct `22`, `2026`

Oct `21`, `2026`

Oct `20`, `2026`

Oct `19`, `2026`

Oct `18`, `2026`

Oct `17`, `2026`

Oct `16`, `2026`

Oct `15`, `2026`

Oct `14`, `2026`

Oct `13`, `2026`

Oct `12`, `2026`

Oct `11`, `2026`

Oct `10`, `2026`

Oct `9`, `2026`