Omnissa Workspace ONE Status

Workspace ONE Hub Services Certificate Rotation in United Kingdom (Full Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 2026 - 21:01 UTC

Scheduled - Workspace ONE Hub Services will be replacing the TLS certificate for uk.cdn.hub-services.vmwservices.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 18, 2026 21:00-21:30 UTC

Workspace ONE Hub Services Certificate Rotation in Ireland (Full Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 2026 - 21:00 UTC

Scheduled - Workspace ONE Hub Services will be replacing the TLS certificate for ie.cdn.hub-services.vmwservices.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 18, 2026 21:00-21:30 UTC

Workspace ONE Hub Services Certificate Rotation in Germany (Full Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 2026 - 21:00 UTC

Scheduled - Workspace ONE Hub Services will be replacing the TLS certificate for de.cdn.hub-services.vmwservices.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 18, 2026 21:00-21:30 UTC

getwsone.com Operational

Horizon Cloud Services Operational

AWS Cloud Control Plane - APAC Operational

Horizon Cloud Control Plane - Australia 2 Operational

Workspace ONE Intelligence Operational

Console Access - United States Operational

Data Ingest - United States Operational

Console Access - Germany Operational

Data Ingest - Germany Operational

Console Access - Ireland Operational

Data Ingest - Ireland Operational

Console Access - Australia Operational

Data Ingest - Australia Operational

Console Access - Canada Operational

Data Ingest - Canada Operational

Console Access - Japan Operational

Data Ingest - Japan Operational

Console Access - United Kingdom Operational

Data Ingest - United Kingdom Operational

Console Access - GovCloud Operational

Data Ingest - GovCloud Operational

Console Access - India Operational

Data Ingest - India Operational

Console Access - Singapore Operational

Data Ingest - Singapore Operational

Workspace ONE UEM Operational

Workspace ONE UEM - USA Operational

Workspace ONE UEM - Germany Operational

Workspace ONE UEM - Japan Operational

Workspace ONE UEM - UK Operational

Workspace ONE UEM - Australia Operational

Workspace ONE UEM - Canada Operational

Workspace ONE UEM - Singapore Operational

Cloud Notification Services (for ENS) - Global Operational

App Wrapping Operational

AWCP (for APNs) - Global Operational

SMTP UEM - USA Operational

Workspace ONE UEM - India Operational

Auto-Discovery - USA Operational

Workspace ONE UEM - GovCloud Operational

Cloud Notification Service (For ENS) - GovCloud Operational

SMTP - GovCloud Operational

Workspace ONE Email Notification Service 2 - GovCloud Operational

Console Access (Horizon Cloud Admin Console) Operational

Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) Operational

Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2 Operational

Console Access (Horizon Cloud Admin Console) – AP Japan East Operational

Console Access (Horizon Cloud Admin Console) – EU UK South (London) Operational

Console Access (Horizon Cloud Admin Console) – EU North (Ireland) 2 Operational

Console Access (Horizon Cloud Admin Console) – EU North (Ireland) Operational

Console Access (Horizon Cloud Admin Console) – US West 2 Operational

Console Access (Horizon Cloud Admin Console) – US North Central (Illinois) Operational

Horizon Cloud Universal Broker Operational

Horizon Cloud Universal Broker - USA Operational

Horizon Cloud Universal Broker - Europe Operational

Horizon Cloud Universal Broker - APAC Operational

Horizon Cloud Service Next-Gen Operational

Horizon Cloud Service Next-Gen - United States Operational

Horizon Cloud Service Next-Gen - Germany Operational

Horizon Cloud Service Next-Gen - Ireland Operational

Horizon Cloud Service Next-Gen - Japan Operational

Universal Console - US Operational

Universal Console - Ireland Operational

Universal Console - Japan Operational

Horizon Portal - Broker - US Operational

Horizon Portal - Broker - Ireland Operational

Horizon Portal - Broker - Japan Operational

Edge Hub - US Operational

Edge Hub - Ireland Operational

Edge Hub - Japan Operational

VM Hub - US Operational

VM Hub - Germany Operational

VM Hub - UK Operational

VM Hub - Ireland Operational

VM Hub - Australia Operational

VM Hub - Japan Operational

Regional Data Shard - US Operational

Regional Data Shard - Germany Operational

Regional Data Shard - UK Operational

Regional Data Shard - Ireland Operational

Regional Data Shard - Japan Operational

Regional Data Shard - Australia Operational

VM Hub - India Operational

Regional Data Shard - India Operational

Workspace ONE Access Operational

Workspace ONE Access - US1 Operational

Workspace ONE Access - US2 Operational

Workspace ONE Access - US3 Operational

Workspace ONE Access - Germany Operational

Workspace ONE Access - Ireland Operational

Workspace ONE Access - UK Operational

Workspace ONE Access - Japan Operational

Workspace ONE Access - Australia Operational

Workspace ONE Access - Canada Operational

Workspace ONE Access - GovCloud Operational

Workspace ONE Access - India Operational

Workspace ONE Access - Singapore Operational

Workspace ONE Hub Services Catalog Under Maintenance

Workspace ONE Hub Services Catalog - US1 Operational

Workspace ONE Hub Services Catalog - US2 Operational

Workspace ONE Hub Services Catalog - US3 Operational

Workspace ONE Hub Services Catalog - Germany Under Maintenance

Workspace ONE Hub Services Catalog - Ireland Under Maintenance

Workspace ONE Hub Services Catalog -UK Under Maintenance

Workspace ONE Hub Services Catalog - Japan Operational

Workspace ONE Hub Services Catalog - Australia Operational

Workspace ONE Hub Services Catalog - Canada Operational

Workspace ONE Hub Services - GovCloud Operational

Workspace ONE Hub Services Catalog - India Operational

Workspace ONE Hub Services Catalog - Singapore Operational

Omni Operational

Chat Interface - United States Operational

Chat Interface - Canada Operational

Chat Interface - Germany Operational

Chat Interface - United Kingdom Operational

Chat Interface - Ireland Operational

Chat Interface - Japan Operational

Chat Interface - Australia Operational

Chat Interface - Singapore Operational

Chat Interface - India Operational

Knowledge Search - United States Operational

Knowledge Search - Ireland Operational

Knowledge Search - Japan Operational

Data Analysis - United States Operational

Data Analysis - Canada Operational

Data Analysis - Germany Operational

Data Analysis - United Kingdom Operational

Data Analysis - Ireland Operational

Data Analysis - Japan Operational

Data Analysis - Australia Operational

Data Analysis - Singapore Operational

Data Analysis - India Operational

Omnissa Connect Operational

Omnissa Connect - US Operational

Workspace ONE Assist Operational

Workspace ONE Assist - Germany Operational

Workspace ONE Assist - USA Operational

Workspace ONE Assist - Japan Operational

Workspace ONE Assist - Australia Operational

Workspace ONE Assist - UK Operational

Workspace ONE Assist - Canada Operational

Workspace ONE Assist - Singapore Operational

Workspace ONE Assist - India Operational

Workspace ONE Email Notification Service 2-US Operational

Workspace ONE Email Notification Service 2-Germany Operational

Workspace ONE Email Notification Service 2-UK Operational

Workspace ONE Email Notification Service 2-Japan Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Workspace ONE Hub Services Certificate Rotation in Canada (Full Region) Feb `19`, `2026` `02:00`-`02:30` UTC

Workspace ONE Hub Services will be replacing the TLS certificate for ca.cdn.hub-services.vmwservices.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Feb 14, 2026 - 00:04 UTC

Workspace ONE Hub Services Certificate Rotation in United States (Partial Region) Feb `19`, `2026` `02:00`-`02:30` UTC

Workspace ONE Hub Services will be replacing the TLS certificate for us2.cdn.hub-services.vmwservices.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Feb 13, 2026 - 23:53 UTC

Workspace ONE Hub Services Certificate Rotation in United States (Partial Region) Feb `19`, `2026` `04:00`-`04:30` UTC

Workspace ONE Hub Services will be replacing the TLS certificate for us1.cdn.hub-services.vmwservices.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Feb 14, 2026 - 00:07 UTC

Workspace ONE UEM: Auto Discovery Service Maintenance February 19, 2026 / Global Feb `19`, `2026` `06:00`-`06:30` UTC

The Auto Discovery service is scheduled to undergo maintenance.

Maintenance Window:

• Start: February 19, 2026, 06:00 UTC
• End: February 19, 2026, 06:30 UTC

Change: Auto Discovery Service Update

Customer Impact:

• Windows device enrollment via Microsoft Workplace will not lookup the environment details when using an email address as the feature is being deprecated
• Windows enrollment via Workspace ONE Auto Discovery for Windows. Android and Apple device enrollment with an email address will continue to be supported

For more details, please refer to https://kb.omnissa.com/s/article/6001184?lang=en_US
Posted on Feb 11, 2026 - 16:54 UTC

Workspace ONE Hub Services Certificate Rotation in United States (Partial Region) Feb `19`, `2026` `06:00`-`06:30` UTC

Workspace ONE Hub Services will be replacing the TLS certificate for us3.cdn.hub-services.vmwservices.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Feb 14, 2026 - 00:09 UTC

Workspace ONE Hub Services Certificate Rotation in Japan (Full Region) Feb `19`, `2026` `18:00`-`18:30` UTC

Workspace ONE Hub Services will be replacing the TLS certificate for jp.cdn.hub-services.vmwservices.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Feb 14, 2026 - 00:12 UTC

Workspace ONE Intelligence Maintenance: United States, Canada, Germany, United Kingdom, Ireland, Japan, Australia, Singapore, India (Full Region) Feb `21`, `2026` `00:30`-`06:30` UTC

Workspace ONE Intelligence will perform routine maintenance in United States, Canada, Germany, United Kingdom, Ireland, Japan, Australia, Singapore, and India.

During maintenance, Intelligence customers can expect the following:

- Data submitted to Intelligence may take longer than normal to appear in the UI, be included in reports, or be processed by Freestyle workflows.

The Workspace ONE Intelligence team will provide additional status page updates while the maintenance is in progress.
Posted on Feb 16, 2026 - 03:41 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / Japan (Full Region) Feb `21`, `2026` `10:30`-`12:30` UTC

Update - Please note this maintenance has been rescheduled from Saturday, February 7, 2026 to Saturday, February 21, 2026.
Jan 26, 2026 - 17:06 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in Japan on Saturday, February 21, 2026 between 10:30 to 12:30 UTC. During this maintenance, services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jan 16, 2026 - 15:26 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / United States (Partial Region) Feb `21`, `2026` `10:30`-`18:30` UTC

Update - Please note this maintenance has been updated from United States (Full Region) to United States (Partial Region)
Feb 04, 2026 - 10:53 UTC

Update - Please note this maintenance has been rescheduled from Saturday, February 7, 2026 to Saturday, February 21, 2026.
Jan 26, 2026 - 17:07 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in United States for domain *.workspaceair.com on Saturday, February 21, 2026 between 10:30 to 18:30 UTC. During this maintenance, services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jan 16, 2026 - 15:30 UTC

Workspace ONE UEM: Monthly Data Center Maintenance February 21st, 2026 / GovCloud (Full Region) Feb `21`, `2026` `16:00`-`20:00` UTC

Workspace ONE UEM is scheduled to undergo maintenance on February 21st, 2026.

Maintenance Window:
• Start: Saturday, February 21st, 2026, 16:00 UTC
• End: Saturday, February 21st, 2026, 20:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Jan 14, 2026 - 05:39 UTC

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, February 25, 2026, 03:30 UTC - All Regions. Feb `25`, `2026` `03:30`-`06:30` UTC

Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, February 25, 2026, 03:30 UTC
• End: Wednesday, February 25, 2026, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted on Feb 18, 2026 - 15:38 UTC

Workspace ONE UEM: Network Maintenance February 28, 2026 / US (Partial Region) Feb `28`, `2026` `06:00`-`10:00` UTC

Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Saturday, February 28, 2026 06:00 UTC
• End: Saturday, February 28, 2026 10:00 UTC

Change: Upgrading load balancer firmware/version

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.
No actions required before or after the change.

Downtime:
5 minutes of downtime is expected for this maintenance

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Feb 17, 2026 - 16:59 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 6th, 2026 / Singapore (Full Region) Mar `6`, `2026` `16:00`-`20:00` UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on March 6th, 2026

Maintenance Window:
• Start: Friday, March 6th, 2026, 16:00 UTC
• End: Friday, March 6th, 2026, 20:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Feb 16, 2026 - 07:04 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 6th, 2026 / Japan (Full Region) Mar `6`, `2026` `16:00`-`20:00` UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 6th, 2026 / Australia (Full Region) Mar `6`, `2026` `16:00`-`20:00` UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 6th, 2026 / India (Full Region) Mar `6`, `2026` `16:00`-`20:00` UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 7th, 2026 / Canada (Full Region) Mar `7`, `2026` `02:00`-`06:00` UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on March 7th, 2026.

Maintenance Window:
• Start: Saturday, March 7th, 2026, 2:00 UTC
• End: Saturday, March 7th, 2026, 6:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Feb 16, 2026 - 07:09 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 7th, 2026 / Germany (Full Region) Mar `7`, `2026` `02:00`-`06:00` UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on March 7th, 2026.

Maintenance Window:
• Start: Saturday, March 7th, 2026, 2:00 UTC
• End: Saturday, March 7th, 2026, 6:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Feb 16, 2026 - 07:13 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 7th, 2026 / United Kingdom (Full Region) Mar `7`, `2026` `02:00`-`06:00` UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on March 7th, 2026.

Maintenance Window:
• Start: Saturday, March 7th, 2026, 2:00 UTC
• End: Saturday, March 7th, 2026, 6:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Feb 16, 2026 - 07:14 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 8th, 2026 / USA (Full Region) Mar `8`, `2026` `02:00`-`06:00` UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on March 8th, 2026

Maintenance Window:
• Start: Sunday, March 8th, 2026, 2:00 UTC
• End: Sunday, March 8th, 2026, 6:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Feb 16, 2026 - 07:19 UTC

Past Incidents

Feb 18, 2026

Workspace ONE Hub Services Certificate Rotation in Australia (Full Region)

Completed - The scheduled maintenance has been completed.
Feb 18, 18:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 18:01 UTC

Scheduled - Workspace ONE Hub Services will be replacing the TLS certificate for au.cdn.hub-services.vmwservices.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 13, 23:12 UTC

Workspace ONE Hub Services Certificate Rotation in India (Full Region)

Completed - The scheduled maintenance has been completed.
Feb 18, 18:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 18:02 UTC

Scheduled - Workspace ONE Hub Services will be replacing the TLS certificate for in.cdn.hub-services.vmwservices.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 13, 23:24 UTC

Workspace ONE Hub Services Certificate Rotation in Singapore (Full Region)

Completed - The scheduled maintenance has been completed.
Feb 18, 18:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 18:00 UTC

Scheduled - Workspace ONE Hub Services will be replacing the TLS certificate for sg.cdn.hub-services.vmwservices.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 13, 23:33 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / United States (Partial Region)

Completed - The scheduled maintenance has been completed.
Feb 18, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 08:01 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in United States for domains *.vmwareidentity.com, *.us1.wss.workspaceone.com and *.workspaceoneaccess.com on Wednesday, February 18, 2026 between 08:00 to 11:00 UTC. During this maintenance, services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 4, 11:04 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / Canada (Full Region)

Completed - The scheduled maintenance has been completed.
Feb 18, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 08:00 UTC

Update - Please note this maintenance has been rescheduled from Saturday, February 21, 2026 to Wednesday, February 18, 2026.
Feb 4, 10:44 UTC

Update - Please note this maintenance has been rescheduled from Saturday, February 7, 2026 to Saturday, February 21, 2026.
Jan 26, 17:06 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services will be performing maintenance in Canada on Wednesday, February 18, 2026 between 08:00 to 11:00 UTC. During this maintenance, services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jan 16, 15:28 UTC

Workspace ONE UEM: Performance issues / United Kingdom (Partial Region)

Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Feb 18, 10:37 UTC

Identified - Omnissa Workspace ONE continues to experience issues.

Operations teams have identified the issue database infrastructure which persists after following standard remediation protocols.

Operations teams are actively working to resolve the issue.
Feb 18, 10:25 UTC

Investigating - Omnissa Workspace ONE is investigating reports of performance issues with SaaS environments.

Operations teams have identified the issue with database infrastructure and are actively working to resolve it.

Omnissa Cloud Services portal has been updated for customers affected by this event.

Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Feb 18, 09:49 UTC

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, February 18, 2026, 03:30 UTC - All Regions.

Completed - Horizon Cloud Service Console Access Weekly Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Feb 18, 04:28 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 03:30 UTC

Scheduled - Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, February 18, 2026, 03:30 UTC
• End: Wednesday, February 18, 2026, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Feb 11, 15:35 UTC

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

Workspace ONE Intelligence Maintenance: United States, Canada, Germany, United Kingdom, Ireland, Japan, Australia, Singapore, India (Full Region)

Completed - The scheduled maintenance has been completed.
Feb 14, 02:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 00:30 UTC

Scheduled - Workspace ONE Intelligence will perform routine maintenance in United States, Canada, Germany, United Kingdom, Ireland, Japan, Australia, Singapore, and India.

During maintenance, Intelligence customers can expect the following:

- Data submitted to Intelligence may take longer than normal to appear in the UI, be included in reports, or be processed by Freestyle workflows.

The Workspace ONE Intelligence team will provide additional status page updates while the maintenance is in progress.
Feb 9, 10:37 UTC

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

Workspace ONE UEM: Drop Ship Provisioning - OEM Provisioning Service (OPS) Maintenance February 8, 2026 / Global

Completed - The scheduled maintenance has been completed.
Feb 8, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 04:30 UTC

Scheduled - OPS service is scheduled to undergo maintenance on February 8, 2026.

Maintenance Window:
• Start: Saturday, February 8, 2026, 4:30 AM UTC
• End: Saturday, February 8, 2026, 5:00 AM UTC

Change: Drop Ship Provisioning OPS Maintenance

Customer Impact:
• New API for bulk imports of device records will be made available.

Downtime:
No down time is expected.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Feb 3, 04:43 UTC

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, February 11, 2026, 03:30 UTC - All Regions.

Completed - The scheduled maintenance has been canceled. We will keep you posted with the new schedule once we have an update.

Thank you for your patience and apologies for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Feb 5, 19:47 UTC

Scheduled - Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, February 11, 2026, 03:30 UTC
• End: Wednesday, February 11, 2026, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Feb 4, 15:36 UTC

Feb 4, 2026

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, February 04, 2026, 03:30 UTC - All Regions.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 03:30 UTC

Scheduled - Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, February 04, 2026, 03:30 UTC
• End: Wednesday, February 04, 2026, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Jan 28, 15:36 UTC

Scheduled Maintenance

Workspace ONE Hub Services Certificate Rotation in Canada (Full Region) Feb 19, 2026 02:00-02:30 UTC

Workspace ONE Hub Services Certificate Rotation in United States (Partial Region) Feb 19, 2026 02:00-02:30 UTC

Workspace ONE Hub Services Certificate Rotation in United States (Partial Region) Feb 19, 2026 04:00-04:30 UTC

Workspace ONE UEM: Auto Discovery Service Maintenance February 19, 2026 / Global Feb 19, 2026 06:00-06:30 UTC

Workspace ONE Hub Services Certificate Rotation in United States (Partial Region) Feb 19, 2026 06:00-06:30 UTC

Workspace ONE Hub Services Certificate Rotation in Japan (Full Region) Feb 19, 2026 18:00-18:30 UTC

Workspace ONE Intelligence Maintenance: United States, Canada, Germany, United Kingdom, Ireland, Japan, Australia, Singapore, India (Full Region) Feb 21, 2026 00:30-06:30 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / Japan (Full Region) Feb 21, 2026 10:30-12:30 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / United States (Partial Region) Feb 21, 2026 10:30-18:30 UTC

Workspace ONE UEM: Monthly Data Center Maintenance February 21st, 2026 / GovCloud (Full Region) Feb 21, 2026 16:00-20:00 UTC

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, February 25, 2026, 03:30 UTC - All Regions. Feb 25, 2026 03:30-06:30 UTC

Workspace ONE UEM: Network Maintenance February 28, 2026 / US (Partial Region) Feb 28, 2026 06:00-10:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 6th, 2026 / Singapore (Full Region) Mar 6, 2026 16:00-20:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 6th, 2026 / Japan (Full Region) Mar 6, 2026 16:00-20:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 6th, 2026 / Australia (Full Region) Mar 6, 2026 16:00-20:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 6th, 2026 / India (Full Region) Mar 6, 2026 16:00-20:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 7th, 2026 / Canada (Full Region) Mar 7, 2026 02:00-06:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 7th, 2026 / Germany (Full Region) Mar 7, 2026 02:00-06:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 7th, 2026 / United Kingdom (Full Region) Mar 7, 2026 02:00-06:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 8th, 2026 / USA (Full Region) Mar 8, 2026 02:00-06:00 UTC

Past Incidents

Workspace ONE Hub Services Certificate Rotation in Canada (Full Region) Feb `19`, `2026` `02:00`-`02:30` UTC

Workspace ONE Hub Services Certificate Rotation in United States (Partial Region) Feb `19`, `2026` `02:00`-`02:30` UTC

Workspace ONE Hub Services Certificate Rotation in United States (Partial Region) Feb `19`, `2026` `04:00`-`04:30` UTC

Workspace ONE UEM: Auto Discovery Service Maintenance February 19, 2026 / Global Feb `19`, `2026` `06:00`-`06:30` UTC

Workspace ONE Hub Services Certificate Rotation in United States (Partial Region) Feb `19`, `2026` `06:00`-`06:30` UTC

Workspace ONE Hub Services Certificate Rotation in Japan (Full Region) Feb `19`, `2026` `18:00`-`18:30` UTC

Workspace ONE Intelligence Maintenance: United States, Canada, Germany, United Kingdom, Ireland, Japan, Australia, Singapore, India (Full Region) Feb `21`, `2026` `00:30`-`06:30` UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / Japan (Full Region) Feb `21`, `2026` `10:30`-`12:30` UTC

Omnissa Access and Workspace ONE Hub Services Maintenance / United States (Partial Region) Feb `21`, `2026` `10:30`-`18:30` UTC

Workspace ONE UEM: Monthly Data Center Maintenance February 21st, 2026 / GovCloud (Full Region) Feb `21`, `2026` `16:00`-`20:00` UTC

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, February 25, 2026, 03:30 UTC - All Regions. Feb `25`, `2026` `03:30`-`06:30` UTC

Workspace ONE UEM: Network Maintenance February 28, 2026 / US (Partial Region) Feb `28`, `2026` `06:00`-`10:00` UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 6th, 2026 / Singapore (Full Region) Mar `6`, `2026` `16:00`-`20:00` UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 6th, 2026 / Japan (Full Region) Mar `6`, `2026` `16:00`-`20:00` UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 6th, 2026 / Australia (Full Region) Mar `6`, `2026` `16:00`-`20:00` UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 6th, 2026 / India (Full Region) Mar `6`, `2026` `16:00`-`20:00` UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 7th, 2026 / Canada (Full Region) Mar `7`, `2026` `02:00`-`06:00` UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 7th, 2026 / Germany (Full Region) Mar `7`, `2026` `02:00`-`06:00` UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 7th, 2026 / United Kingdom (Full Region) Mar `7`, `2026` `02:00`-`06:00` UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 8th, 2026 / USA (Full Region) Mar `8`, `2026` `02:00`-`06:00` UTC