Omnissa Workspace ONE Status

All Systems Operational

getwsone.com Operational

Horizon Cloud Services Operational

AWS Cloud Control Plane - APAC Operational

Horizon Cloud Control Plane - Australia 2 Operational

Omnissa Intelligence Operational

Console Access - United States Operational

Data Ingest - United States Operational

Console Access - Germany Operational

Data Ingest - Germany Operational

Console Access - Ireland Operational

Data Ingest - Ireland Operational

Console Access - Australia Operational

Data Ingest - Australia Operational

Console Access - Canada Operational

Data Ingest - Canada Operational

Console Access - Japan Operational

Data Ingest - Japan Operational

Console Access - United Kingdom Operational

Data Ingest - United Kingdom Operational

Console Access - GovCloud Operational

Data Ingest - GovCloud Operational

Console Access - India Operational

Data Ingest - India Operational

Console Access - Singapore Operational

Data Ingest - Singapore Operational

Workspace ONE UEM Operational

Workspace ONE UEM - USA Operational

Workspace ONE UEM - Germany Operational

Workspace ONE UEM - Japan Operational

Workspace ONE UEM - UK Operational

Workspace ONE UEM - Australia Operational

Workspace ONE UEM - Canada Operational

Workspace ONE UEM - Singapore Operational

Cloud Notification Services (for ENS) - Global Operational

App Wrapping Operational

AWCP (for APNs) - Global Operational

SMTP UEM - USA Operational

Workspace ONE UEM - India Operational

Auto-Discovery - USA Operational

Workspace ONE UEM - GovCloud Operational

Cloud Notification Service (For ENS) - GovCloud Operational

SMTP - GovCloud Operational

Workspace ONE Email Notification Service 2 - GovCloud Operational

OAuth Token Issuer - United States Operational

OAuth Token Issuer - Germany Operational

OAuth Token Issuer - Japan Operational

Console Access (Horizon Cloud Admin Console) Operational

Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) Operational

Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2 Operational

Console Access (Horizon Cloud Admin Console) – AP Japan East Operational

Console Access (Horizon Cloud Admin Console) – EU UK South (London) Operational

Console Access (Horizon Cloud Admin Console) – EU North (Ireland) 2 Operational

Console Access (Horizon Cloud Admin Console) – EU North (Ireland) Operational

Console Access (Horizon Cloud Admin Console) – US West 2 Operational

Console Access (Horizon Cloud Admin Console) – US North Central (Illinois) Operational

Horizon Cloud Universal Broker Operational

Horizon Cloud Universal Broker - USA Operational

Horizon Cloud Universal Broker - Europe Operational

Horizon Cloud Universal Broker - APAC Operational

Horizon Cloud Service Next-Gen Operational

Horizon Cloud Service Next-Gen - United States Operational

Horizon Cloud Service Next-Gen - Germany Operational

Horizon Cloud Service Next-Gen - Ireland Operational

Horizon Cloud Service Next-Gen - Japan Operational

Universal Console - US Operational

Universal Console - Ireland Operational

Universal Console - Japan Operational

Horizon Portal - Broker - US Operational

Horizon Portal - Broker - Ireland Operational

Horizon Portal - Broker - Japan Operational

Edge Hub - US Operational

Edge Hub - Ireland Operational

Edge Hub - Japan Operational

VM Hub - US Operational

VM Hub - Germany Operational

VM Hub - UK Operational

VM Hub - Ireland Operational

VM Hub - Australia Operational

VM Hub - Japan Operational

Regional Data Shard - US Operational

Regional Data Shard - Germany Operational

Regional Data Shard - UK Operational

Regional Data Shard - Ireland Operational

Regional Data Shard - Japan Operational

Regional Data Shard - Australia Operational

VM Hub - India Operational

Regional Data Shard - India Operational

Omnissa Access Operational

Omnissa Access - US1 Operational

Omnissa Access - US2 Operational

Omnissa Access - US3 Operational

Omnissa Access - Germany Operational

Omnissa Access - Ireland Operational

Omnissa Access - UK Operational

Omnissa Access - Japan Operational

Omnissa Access - Australia Operational

Omnissa Access - Canada Operational

Omnissa Access - GovCloud Operational

Omnissa Access - India Operational

Omnissa Access - Singapore Operational

Workspace ONE Hub Services Catalog Operational

Workspace ONE Hub Services Catalog - US1 Operational

Workspace ONE Hub Services Catalog - US2 Operational

Workspace ONE Hub Services Catalog - US3 Operational

Workspace ONE Hub Services Catalog - Germany Operational

Workspace ONE Hub Services Catalog - Ireland Operational

Workspace ONE Hub Services Catalog -UK Operational

Workspace ONE Hub Services Catalog - Japan Operational

Workspace ONE Hub Services Catalog - Australia Operational

Workspace ONE Hub Services Catalog - Canada Operational

Workspace ONE Hub Services - GovCloud Operational

Workspace ONE Hub Services Catalog - India Operational

Workspace ONE Hub Services Catalog - Singapore Operational

Omni Operational

Chat Interface - United States Operational

Chat Interface - Canada Operational

Chat Interface - Germany Operational

Chat Interface - United Kingdom Operational

Chat Interface - Ireland Operational

Chat Interface - Japan Operational

Chat Interface - Australia Operational

Chat Interface - Singapore Operational

Chat Interface - India Operational

Knowledge Search - United States Operational

Knowledge Search - Ireland Operational

Knowledge Search - Japan Operational

Data Analysis - United States Operational

Data Analysis - Canada Operational

Data Analysis - Germany Operational

Data Analysis - United Kingdom Operational

Data Analysis - Ireland Operational

Data Analysis - Japan Operational

Data Analysis - Australia Operational

Data Analysis - Singapore Operational

Data Analysis - India Operational

Omnissa Connect Operational

Omnissa Connect - US Operational

Workspace ONE Assist Operational

Workspace ONE Assist - Germany Operational

Workspace ONE Assist - USA Operational

Workspace ONE Assist - Japan Operational

Workspace ONE Assist - Australia Operational

Workspace ONE Assist - UK Operational

Workspace ONE Assist - Canada Operational

Workspace ONE Assist - Singapore Operational

Workspace ONE Assist - India Operational

Workspace ONE Email Notification Service 2-US Operational

Workspace ONE Email Notification Service 2-Germany Operational

Workspace ONE Email Notification Service 2-UK Operational

Workspace ONE Email Notification Service 2-Japan Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Omnissa Access and Workspace ONE Hub Services system maintenance / Japan (Full Region) - Maintenance Window: 2026-07-13, 13:00 UTC Jul `13`, `2026` `13:00`-`15:00` UTC

Omnissa Access and Workspace ONE Hub Services are performing scheduled maintenance for the Access and Hub products.

Domains impacted:
• jp.wss.workspaceone.com

Maintenance Window:
• Start: 2026-07-13, 13:00 UTC
• End: 2026-07-13, 15:00 UTC

Impact:
• A few minutes of possibly slower response times
• Potentially a small number of failed requests that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Jun 25, 2026 - 22:55 UTC

Workspace ONE UEM: AWCM Maintenance July 14, 2026 / Germany (Partial Region) Jul `14`, `2026` `01:00`-`05:00` UTC

Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Tuesday, July 14, 2026, 01:00 UTC
• End: Tuesday, July 14, 2026, 05:00 UTC

Change:
AWCM Maintenance

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.

Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance.

Please refer to the following KB article for more details.
https://kb.omnissa.com/s/article/2960708?lang=en_US

Downtime:
0 minutes

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Jun 30, 2026 - 16:27 UTC

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, July 15, 2026, 03:30 UTC - All Regions. Jul `15`, `2026` `03:30`-`06:30` UTC

Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, July 15, 2026, 03:30 UTC
• End: Wednesday, July 15, 2026, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted on Jul 08, 2026 - 15:35 UTC

Omnissa Access and Workspace ONE Hub Services system maintenance / GovCloud (Full Region) - Maintenance Window: 2026-07-15, 11:00 UTC Jul `15`, `2026` `11:00`-`13:00` UTC

Omnissa Access and Workspace ONE Hub Services are performing scheduled maintenance for the Access and Hub products.

Domains impacted:
• access.gc.workspaceone-gov.com

Maintenance Window:
• Start: 2026-07-15, 11:00 UTC
• End: 2026-07-15, 13:00 UTC

Impact:
• A few minutes of possibly slower response times
• Potentially a small number of failed requests that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Jul 07, 2026 - 20:31 UTC

Omnissa Access and Workspace ONE Hub Services Certificate Rotation in Germany (Full Region) Jul `16`, `2026` `03:30`-`05:30` UTC

Omnissa Access and Workspace ONE Hub Services will be replacing the TLS certificate for *.de.wss.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Jul 10, 2026 - 13:46 UTC

Workspace ONE UEM: AWCM Maintenance July 16, 2026 / India (Partial Region) Jul `16`, `2026` `15:00`-`19:00` UTC

Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Thursday, July 16, 2026, 15:00 UTC
• End: Thursday, July 16, 2026, 19:00 UTC

Change:
AWCM Maintenance

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.

Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance.

Please refer to the following KB article for more details.
https://kb.omnissa.com/s/article/2960708?lang=en_US

Downtime:
0 minutes

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Jun 30, 2026 - 16:31 UTC

Omnissa Access and Workspace ONE Hub Services Certificate Rotation in Japan (Full Region) Jul `17`, `2026` `09:30`-`11:30` UTC

Omnissa Access and Workspace ONE Hub Services will be replacing the TLS certificate for *.jp.wss.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Jun 23, 2026 - 18:19 UTC

Workspace ONE UEM: Monthly Data Center Maintenance July 18th, 2026 / GovCloud (Full Region) Jul `18`, `2026` `15:00`-`19:00` UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on July 10th, 2026

Maintenance Window:
• Start: Friday, July 10th, 2026, 15:00 UTC
• End: Friday, July 10th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Jun 21, 2026 - 23:36 UTC

Past Incidents

Jul 12, 2026

Workspace ONE UEM and Assist: Monthly Data Center Maintenance July 12th, 2026 / USA (Full Region)

Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Jul 12, 08:10 UTC

Update - Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates.

During this delay, service will be available for end-users who may experience intermittent latency and timeouts. The following systems are impacted by the delay:

CN1497

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Jul 12, 07:56 UTC

Update - Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates.

During this delay, service will be available for end-users who may experience intermittent latency and timeouts. The following systems are impacted by the delay:

CN1343
CN274
CN1497

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Jul 12, 05:57 UTC

Update - Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates.

During this delay, service will be available for end-users who may experience intermittent latency and timeouts.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Jul 12, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 01:00 UTC

Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on June 7th, 2026

Maintenance Window:
• Start: Sunday, July 12th, 2026, 1:00 UTC
• End: Sunday, July 12th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jun 21, 23:33 UTC

Workspace ONE UEM: Network Maintenance July 12, 2026 / Germany (Partial region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 01:00 UTC

Scheduled - Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Sunday, July 12, 2026 01:00 UTC
• End: Sunday, July 12, 2026 05:00 UTC

Change: Upgrading load balancer firmware/version

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.
No actions required before or after the change.

Downtime:
5 minutes of downtime is expected for this maintenance

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jun 30, 16:04 UTC

Jul 11, 2026

Omnissa Access and Workspace ONE Hub Services: Login Issues / Germany (Partial Region)

Resolved - Omnissa Access and Workspace ONE Hub Services investigated reports of issues with login. It has been resolved.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jul 11, 23:16 UTC

Workspace ONE UEM: Availability issues / Germany (Full Region)

Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jul 11, 08:22 UTC

Identified - Omnissa Workspace ONE continues to experience issues.

Operations teams have identified the issue with control plane infrastructure. Operations teams are actively working to resolve the issue.
Jul 11, 08:04 UTC

Update - Omnissa Workspace ONE continues to experience issues.

Operations teams are actively working to resolve it.
Jul 11, 07:26 UTC

Update - Omnissa Workspace ONE continues to experience issues.

Operations teams have escalated the issue with the development / SRE resources to resolve the issue.
Jul 11, 06:46 UTC

Investigating - Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments.

Operations teams have identified the issue with control plane infrastructure and are actively working to resolve it.

Omnissa Cloud Services portal has been updated for customers affected by this event.

Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jul 11, 06:10 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance July 11th, 2026 / Canada (Full Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 01:00 UTC

Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on July 11th, 2026.

Maintenance Window:
• Start: Saturday, July 11th, 2026, 1:00 UTC
• End: Saturday, July 11th, 2026, 5:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jun 21, 23:21 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance July 11th, 2026 / United Kingdom (Full Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 01:01 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance July 11th, 2026 / Germany (Full Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 01:00 UTC

Jul 10, 2026

Workspace ONE UEM and Assist: Monthly Data Center Maintenance July 10th, 2026 / Singapore (Full Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 15:00 UTC

Scheduled - Workspace ONE UEM and Assist are scheduled to undergo maintenance on July 10th, 2026

Maintenance Window:
• Start: Friday, July 10th, 2026, 15:00 UTC
• End: Friday, July 10th, 2026, 19:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jun 21, 23:13 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance July 10th, 2026 / Japan (Full Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 15:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance July 10th, 2026 / India (Full Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 15:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance July 10th, 2026 / Australia (Full Region)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 15:01 UTC

Horizon Cloud Service Next-Gen: Data Center Maintenance - Maintenance Window: Friday, July 10, 2026, 13:30 UTC – Japan region.

Completed - Horizon Cloud Service Next-Gen Data Center Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Jul 10, 17:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 13:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jun 19, 08:31 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 26, 02:52 UTC

Scheduled - Horizon Cloud Service Next-Gen will perform a scheduled infrastructure upgrade in the Japan region during the maintenance window below to introduce a new Horizon Data Center (HDC) and improve service resiliency and performance.

Maintenance Window:
• Start: Friday, July 10, 2026, 13:30 UTC
• End: Friday, July 10, 2026, 17:30 UTC

Impact:
• Administrators may experience degraded performance or increased latency while accessing the Administration Console.
• End users may encounter intermittent issues while accessing desktops or applications. In most cases, retrying the operation should succeed.

Required Action: You must allow the new JP2 HDC IP addresses prior to the maintenance window to prevent intermittent authentication and console connectivity failures.
• Update your allowlist using the IP addresses listed in knowledge base article: https://kb.omnissa.com/s/article/6000374

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Apr 29, 05:00 UTC

Omnissa Access and Workspace ONE Hub Services system maintenance / United States (Full Region), Canada (Full Region) - Maintenance Window: 2026-07-10, 08:00 UTC

Completed - The scheduled maintenance has been completed.
Jul 10, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 08:00 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services are performing scheduled maintenance for the Access and Hub products.

Domains impacted:
• us1.wss.workspaceone.com
• ca.wss.workspaceone.com
• workspaceair.com
• workspaceoneaccess.com

Maintenance Window:
• Start: 2026-07-10, 08:00 UTC
• End: 2026-07-10, 11:00 UTC

Impact:
• A few minutes of possibly slower response times
• Potentially a small number of failed requests that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jun 25, 22:55 UTC

Workspace ONE UEM: Performance issues / Australia (Partial Region)

Identified - Omnissa Workspace ONE is investigating reports of performance issues with SaaS environments.

Operations teams have identified the issue with database infrastructure and are actively working to resolve it.

Omnissa Cloud Services portal has been updated for customers affected by this event.

Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jul 10, 05:39 UTC

Omnissa Access and Workspace ONE Hub Services Certificate Rotation in Germany (Full Region)

Completed - Certificate rotation has been cancelled for today.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jul 10, 05:05 UTC

Update - The issue with Omnissa Access and Workspace ONE Hub Services is now resolved.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jul 10, 05:04 UTC

Update - Omnissa Access and Workspace ONE Hub Services is investigating reports of availability issues with service in *.de.wss.workspaceone.com
Service reliability is a top priority at Omnissa, and we are making continuous improvements to better our systems.
Jul 10, 04:36 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 03:30 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services will be replacing the TLS certificate for *.de.wss.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jun 26, 13:28 UTC

Jul 9, 2026

Omnissa Access and Workspace ONE Hub Services system maintenance / Germany, UK, Ireland (Full Region) - Maintenance Window: 2026-07-09, 16:00 UTC

Completed - The scheduled maintenance has been completed.
Jul 9, 18:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 16:00 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services are performing scheduled maintenance for the Access and Hub products.

Domains impacted:
• de.wss.workspaceone.com
• uk.wss.workspaceone.com
• ie.wss.workspaceone.com

Maintenance Window:
• Start: 2026-07-09, 16:00 UTC
• End: 2026-07-09, 18:00 UTC

Impact:
• A few minutes of possibly slower response times
• Potentially a small number of failed requests that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jun 25, 22:55 UTC

Workspace ONE UEM: AWCM Maintenance July 09, 2026 / United Kingdom (Partial Region)

Completed - The scheduled maintenance has been completed.
Jul 9, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 01:00 UTC

Scheduled - Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Thursday, July 09, 2026, 01:00 UTC
• End: Thursday, July 09, 2026, 05:00 UTC

Change:
AWCM Maintenance

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.

Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance.

Please refer to the following KB article for more details.
https://kb.omnissa.com/s/article/2960708?lang=en_US

Downtime:
0 minutes

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jun 30, 16:20 UTC

Omnissa Access and Workspace ONE Hub Services Certificate Rotation GovCloud (Partial Region)

Completed - The scheduled maintenance has been completed.
Jul 9, 03:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 00:00 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services will be replacing the TLS certificate for access.gc.workspaceone-gov.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jun 24, 17:26 UTC

Jul 8, 2026

Omnissa Access and Workspace ONE Hub Services system maintenance / Australia, India, Singapore (Full Region) - Maintenance Window: 2026-07-08, 13:00 UTC

Completed - The scheduled maintenance has been completed.
Jul 8, 15:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 13:00 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services are performing scheduled maintenance for the Access and Hub products.

Domains impacted:
• au.wss.workspaceone.com
• in.wss.workspaceone.com
• sg.wss.workspaceone.com

Maintenance Window:
• Start: 2026-07-08, 13:00 UTC
• End: 2026-07-08, 15:00 UTC

Impact:
• A few minutes of possibly slower response times
• Potentially a small number of failed requests that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jun 25, 22:54 UTC

Omnissa Connect: Infrastructure Maintenance - July 08, 2026 / United States

Completed - The scheduled maintenance has been completed.
Jul 8, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 11:00 UTC

Scheduled - Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jun 29, 19:34 UTC

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, July 08, 2026, 03:30 UTC - All Regions.

Completed - Horizon Cloud Service Console Access Weekly Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Jul 8, 05:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 03:30 UTC

Scheduled - Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, July 08, 2026, 03:30 UTC
• End: Wednesday, July 08, 2026, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Jul 1, 15:32 UTC

Jul 7, 2026

Omnissa Access and Workspace ONE Hub Services: Application Launch Issues / United States (Full Region) and Canada (Full Region)

Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jul 7, 07:20 UTC

Update - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jul 7, 07:17 UTC

Update - Omnissa Access and Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available.
Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
Jul 7, 07:09 UTC

Identified - Omnissa Access and Workspace ONE Hub Services continues to experience issues.
Operations teams are actively investigating and troubleshooting the issues.
Jul 7, 07:05 UTC

Investigating - Omnissa Access and Workspace ONE Hub Services is investigating reports of issues launching applications only for customers using Horizon Client 24.12 and below in *.us1.wss.workspaceone.com, *.workspaceair.com, *.workspaceoneaccess.com and *.ca.wss.workspaceone.com. We will provide more information shortly.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jul 7, 07:03 UTC

Jul 6, 2026

Omnissa Connect: Infrastructure Maintenance - July 6, 2026 / United States

Completed - The scheduled maintenance has been completed.
Jul 6, 13:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 11:30 UTC

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

Omni: Infrastructure Maintenance - US, Germany (Full Region)

Completed - The scheduled maintenance has been completed.
Jul 2, 07:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 06:30 UTC

Scheduled - Omni are performing maintenance on infrastructure in US, Germany. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jul 2, 06:24 UTC

Omnissa Access and Workspace ONE Hub Services system maintenance / United States (Partial Region) - Maintenance Window: 2026-07-02, 03:00 UTC

Completed - The scheduled maintenance has been completed.
Jul 2, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 03:01 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services needs to perform internal network maintenance in preparation for the deletion of legacy application domains per https://kb.omnissa.com/s/article/6001304.

Domains impacted:
• us1.wss.workspaceone.com

Maintenance Window:
• Start: 2026-07-02, 03:00 UTC
• End: 2026-07-02, 05:00 UTC

Impact:
• A few minutes of possibly slower response times
• Potentially a small number of failed requests that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jun 18, 22:09 UTC

Omnissa Access and Workspace ONE Hub Services system maintenance / GovCloud (Full Region) - Maintenance Window: 2026-07-02, 02:00 UTC

Completed - The scheduled maintenance has been completed.
Jul 2, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 02:00 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services needs to perform internal network maintenance in preparation for the deletion of legacy application domains per https://kb.omnissa.com/s/article/6001304.

Domains impacted:
• access.gc.workspaceone-gov.com
• access.gc3.workspaceone-gov.com

Maintenance Window:
• Start: 2026-07-02, 02:00 UTC
• End: 2026-07-02, 04:00 UTC

Impact:
• A few minutes of possibly slower response times
• Potentially a small number of failed requests that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jun 18, 22:10 UTC

Omnissa Access and Workspace ONE Hub Services system maintenance / United States (Partial Region) - Maintenance Window: 2026-07-02, 01:00 UTC

Completed - The scheduled maintenance has been completed.
Jul 2, 03:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 01:00 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services needs to perform internal network maintenance in preparation for the deletion of legacy application domains per https://kb.omnissa.com/s/article/6001304.

Domains impacted:
• workspaceair.com

Maintenance Window:
• Start: 2026-07-02, 01:00 UTC
• End: 2026-07-02, 03:00 UTC

Impact:
• A few minutes of possibly slower response times
• Potentially a small number of failed requests that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jun 18, 22:09 UTC

Jul 1, 2026

Omnissa Access and Workspace ONE Hub Services system maintenance / India, Singapore (Full Region) - Maintenance Window: 2026-07-01, 17:00 UTC

Completed - The scheduled maintenance has been completed.
Jul 1, 19:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 17:00 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services needs to perform internal network maintenance in preparation for the deletion of legacy application domains per https://kb.omnissa.com/s/article/6001304.

Domains impacted:
• in.wss.workspaceone.com
• sg.wss.workspaceone.com

Maintenance Window:
• Start: 2026-07-01, 17:00 UTC
• End: 2026-07-01, 19:00 UTC

Impact:
• A few minutes of possibly slower response times
• Potentially a small number of failed requests that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jun 18, 22:09 UTC

Omnissa Connect: Infrastructure Maintenance - July 01, 2026 / United States

Completed - The scheduled maintenance has been completed.
Jul 1, 14:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 11:30 UTC

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, July 01, 2026, 03:30 UTC - All Regions.

Update - We need 4 hours of extension to complete this maintenance.

We apologize for the inconvenience.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Jul 1, 06:22 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 03:30 UTC

Scheduled - Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, July 01, 2026, 03:30 UTC
• End: Wednesday, July 01, 2026, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Jun 24, 15:33 UTC

Jun 30, 2026

Omnissa Connect: Infrastructure Maintenance - June 30, 2026 / United States

Completed - The scheduled maintenance has been completed.
Jun 30, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 11:00 UTC

Omnissa Connect: Infrastructure Maintenance - July 7, 2026 / United States

Completed - Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jun 30, 12:36 UTC

Jun 29, 2026

Horizon Cloud Service First-Gen: Universal Broker Maintenance - Maintenance Window: Monday, June 29, 2026, 11:30 UTC – Japan Region.

Completed - The maintenance for Horizon Cloud Service Universal Broker is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Jun 29, 12:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 11:30 UTC

Scheduled - Horizon Cloud Service First-Gen is scheduled to conduct maintenance on the Universal Broker in the Japan region during the maintenance window outlined below.

Maintenance Window:
• Start: Monday, June 29, 2026, 11:30 UTC
• End: Monday, June 29, 2026, 15:30 UTC

Impact:
• Customers using Universal Broker may experience intermittent issues accessing their desktops and applications during the maintenance window.
• The Universal Broker Console will be unavailable for up to 30 minutes during the maintenance period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Jun 24, 15:16 UTC

Workspace ONE UEM: AWCM Maintenance June 29, 2026 / USA (Partial Region)

Completed - The scheduled maintenance has been completed.
Jun 29, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 05:00 UTC

Scheduled - Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Monday, June 29, 2026, 05:00 UTC
• End: Monday, June 29, 2026, 09:00 UTC

Change:
AWCM Maintenance

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.

Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance.

Please refer to the following KB article for more details.
https://kb.omnissa.com/s/article/2960708?lang=en_US

Downtime:
0 minutes

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Jun 17, 02:49 UTC

Jun 28, 2026

Workspace ONE UEM: Maintenance June 28th, 2026 / USA (Partial Region)

Update - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Jun 28, 01:38 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 01:00 UTC

Scheduled - Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
• Start: Sunday, June 28th, 2026, 01:00 UTC
• End: Sunday, June 28th, 2026, 05:00 UTC

Change:
Network Circuit Maintenance in a US based datacenter.

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.
No actions required before or after the change.

Downtime:
No longer than 5 minutes of downtime is expected

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
May 26, 17:20 UTC

All Systems Operational

Scheduled Maintenance

Omnissa Access and Workspace ONE Hub Services system maintenance / Japan (Full Region) - Maintenance Window: 2026-07-13, 13:00 UTC Jul 13, 2026 13:00-15:00 UTC

Workspace ONE UEM: AWCM Maintenance July 14, 2026 / Germany (Partial Region) Jul 14, 2026 01:00-05:00 UTC

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, July 15, 2026, 03:30 UTC - All Regions. Jul 15, 2026 03:30-06:30 UTC

Omnissa Access and Workspace ONE Hub Services system maintenance / GovCloud (Full Region) - Maintenance Window: 2026-07-15, 11:00 UTC Jul 15, 2026 11:00-13:00 UTC

Omnissa Access and Workspace ONE Hub Services Certificate Rotation in Germany (Full Region) Jul 16, 2026 03:30-05:30 UTC

Workspace ONE UEM: AWCM Maintenance July 16, 2026 / India (Partial Region) Jul 16, 2026 15:00-19:00 UTC

Omnissa Access and Workspace ONE Hub Services Certificate Rotation in Japan (Full Region) Jul 17, 2026 09:30-11:30 UTC

Workspace ONE UEM: Monthly Data Center Maintenance July 18th, 2026 / GovCloud (Full Region) Jul 18, 2026 15:00-19:00 UTC

Past Incidents

Omnissa Access and Workspace ONE Hub Services system maintenance / Japan (Full Region) - Maintenance Window: 2026-07-13, 13:00 UTC Jul `13`, `2026` `13:00`-`15:00` UTC

Workspace ONE UEM: AWCM Maintenance July 14, 2026 / Germany (Partial Region) Jul `14`, `2026` `01:00`-`05:00` UTC

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, July 15, 2026, 03:30 UTC - All Regions. Jul `15`, `2026` `03:30`-`06:30` UTC

Omnissa Access and Workspace ONE Hub Services system maintenance / GovCloud (Full Region) - Maintenance Window: 2026-07-15, 11:00 UTC Jul `15`, `2026` `11:00`-`13:00` UTC

Omnissa Access and Workspace ONE Hub Services Certificate Rotation in Germany (Full Region) Jul `16`, `2026` `03:30`-`05:30` UTC

Workspace ONE UEM: AWCM Maintenance July 16, 2026 / India (Partial Region) Jul `16`, `2026` `15:00`-`19:00` UTC

Omnissa Access and Workspace ONE Hub Services Certificate Rotation in Japan (Full Region) Jul `17`, `2026` `09:30`-`11:30` UTC

Workspace ONE UEM: Monthly Data Center Maintenance July 18th, 2026 / GovCloud (Full Region) Jul `18`, `2026` `15:00`-`19:00` UTC