The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted Jun 26, 2025 - 02:42 UTC
Update
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted Jun 26, 2025 - 02:42 UTC
Update
Omnissa Access and Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
Posted Jun 26, 2025 - 01:47 UTC
Update
Omnissa Access and Workspace ONE Hub Services continue to monitor and investigate the issues.
Operations teams are actively investigating and troubleshooting the issues.
Posted Jun 26, 2025 - 01:23 UTC
Identified
Workspace ONE UEM (AirWatch) data centers in APAC/EMEA is experiencing availability issues which is impacting some Omnissa Access and Workspace ONE Hub Services customers integrated with UEM in that data center. Omnissa Access and Workspace ONE Hub Services services are still available but impacted customers may see errors enrolling new mobile devices or using Workspace ONE mobile applications. Web browser access to the portal should not be affected. We are following the progress the UEM operations team is making in restoring stable connectivity to the data center. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted Jun 26, 2025 - 00:40 UTC
This incident affected: Workspace ONE Access (Workspace ONE Access - Germany, Workspace ONE Access - Ireland, Workspace ONE Access - UK, Workspace ONE Access - Japan, Workspace ONE Access - Australia, Workspace ONE Access - India, Workspace ONE Access - Singapore).