Horizon Cloud Service Next-Gen: Emergency Data Center Maintenance - Maintenance Window: Monday, July 07, 2025, 08:30 UTC - US regions.

Scheduled Maintenance Report for Omnissa Workspace ONE

Completed

Horizon Cloud Service Next-Gen Emergency Data Center Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Posted Jul 07, 2025 - 10:05 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 07, 2025 - 08:30 UTC

Scheduled

Horizon Cloud Service Next-Gen is going to perform an Emergency Data Center Maintenance in US region during the below maintenance window.

The US Horizon Data Center MQTT Server certificates will be updated to use a Public Certificate Authority signed certificate.

This maintenance is part of the updates outlined in the previously communicated knowledge base article: https://kb.omnissa.com/s/article/6000824

Maintenance Window:
• Start: Monday, July 07, 2025, 08:30 UTC
• End: Monday, July 07, 2025, 11:30 UTC

Impact:
• No impact on user sessions and connections.
• No impact on Azure & AWS edges.
• For Horizon8 edges, ongoing cloud managed Image import, clone and publish operations may experience intermittent failures during this maintenance. However, retry should succeed.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Posted Jul 03, 2025 - 15:49 UTC

This scheduled maintenance affected: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - United States).