Horizon Cloud Service Next-Gen Database Maintenance is now complete.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Jun 28, 2025 - 05:17 UTC
Update
We need 2 hours of extension to complete this maintenance.
We apologize for the inconvenience.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Jun 28, 2025 - 03:40 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 28, 2025 - 02:00 UTC
Scheduled
Horizon Cloud Service Next-Gen is going to perform database maintenance in the All Regions during the following maintenance window.
Maintenance Window: • Start: Saturday, June 28, 2025, 02:00 UTC • End: Saturday, June 28, 2025, 04:00 UTC
Impact: • Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed requests that are expected to succeed on retry.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Jun 12, 2025 - 19:30 UTC
This scheduled maintenance affected: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - United States, Horizon Cloud Service Next-Gen - Germany, Horizon Cloud Service Next-Gen - Ireland, Horizon Cloud Service Next-Gen - Japan, Regional Data Shard - US, Regional Data Shard - Germany, Regional Data Shard - UK, Regional Data Shard - Ireland, Regional Data Shard - Japan, Regional Data Shard - Australia, Regional Data Shard - India).