Horizon Cloud Service Next-Gen is going to perform database maintenance in the Europe Region during the following maintenance window.
Maintenance Window: • Start: Saturday, September 19, 2026, 01:30 UTC • End: Saturday, September 19, 2026, 05:30 UTC
Impact: • There is no impact on existing desktop or application sessions. • End users launching new sessions may experience increased latency; however, retrying the operation should succeed.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (https://status.workspaceone.com) until the maintenance activity is complete.
Posted Sep 13, 2026 - 05:26 UTC
This scheduled maintenance affects: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - Germany, Horizon Cloud Service Next-Gen - Ireland, Regional Data Shard - Germany, Regional Data Shard - Ireland).