All Systems Operational
Workspace ONE Email Notification Service 2-US
Operational
Workspace ONE Email Notification Service 2-Germany
Operational
Workspace ONE Email Notification Service 2-Japan
Operational
Workspace ONE Email Notification Service 2-UK
Operational
Horizon Cloud Services
Operational
AWS Cloud Control Plane - APAC
Operational
Horizon Cloud Control Plane - Australia 2
Operational
Workspace ONE Intelligence
Operational
Console Access - United States
Operational
Data Ingest - United States
Operational
Console Access - Germany
Operational
Data Ingest - Germany
Operational
Console Access - Ireland
Operational
Data Ingest - Ireland
Operational
Console Access - Australia
Operational
Data Ingest - Australia
Operational
Console Access - Canada
Operational
Data Ingest - Canada
Operational
Console Access - Japan
Operational
Data Ingest - Japan
Operational
Console Access - United Kingdom
Operational
Data Ingest - United Kingdom
Operational
Console Access - GovCloud
Operational
Data Ingest - GovCloud
Operational
Console Access - India
Operational
Data Ingest - India
Operational
Console Access - Singapore
Operational
Data Ingest - Singapore
Operational
Workspace ONE UEM
Operational
Workspace ONE UEM - USA
Operational
Workspace ONE UEM - Germany
Operational
Workspace ONE UEM - Japan
Operational
Workspace ONE UEM - UK
Operational
Workspace ONE UEM - Australia
Operational
Workspace ONE UEM - Canada
Operational
Workspace ONE UEM - Singapore
Operational
Cloud Notification Services (for ENS) - Global
Operational
My Workspace ONE - Global
Operational
App Wrapping
Operational
AWCP (for APNs) - Global
Operational
SMTP UEM - USA
Operational
Workspace ONE UEM - India
Operational
Auto-Discovery - USA
Operational
VMware Seeded Apps (Workspace One Launcher) - Global
Operational
Workspace ONE UEM - GovCloud
Operational
Cloud Notification Service (For ENS) - GovCloud
Operational
SMTP - GovCloud
Operational
Workspace ONE Email Notification Service 2 - GovCloud
Operational
Console Access (Horizon Cloud Admin Console)
Operational
Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales)
Operational
Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2
Operational
Console Access (Horizon Cloud Admin Console) – AP Japan East
Operational
Console Access (Horizon Cloud Admin Console) – EU UK South (London)
Operational
Console Access (Horizon Cloud Admin Console) – EU North (Ireland) 2
Operational
Console Access (Horizon Cloud Admin Console) – EU North (Ireland)
Operational
Console Access (Horizon Cloud Admin Console) – US West 2
Operational
Console Access (Horizon Cloud Admin Console) – US North Central (Illinois)
Operational
Console Access (Horizon Cloud Admin Console) – Germany West Central (Frankfurt)
Operational
Horizon Cloud Universal Broker
Operational
Horizon Cloud Universal Broker - USA
Operational
Horizon Cloud Universal Broker - Europe
Operational
Horizon Cloud Universal Broker - APAC
Operational
Workspace ONE Experience Workflows
Operational
WS1 Experience Workflows-Canada
Operational
WS1 Experience Workflows-Australia
Operational
WS1 Experience Workflows-UK
Operational
WS1 Experience Workflows-Ireland
Operational
WS1 Experience Workflows-Germany
Operational
WS1 Experience Workflows-US1
Operational
WS1 Experience Workflows-US2
Operational
WS1 Experience Workflows-US3
Operational
WS1 Experience Workflows-Preview
Operational
Horizon Cloud Service Next-Gen
Operational
Horizon Cloud Service Next-Gen - United States
Operational
Horizon Cloud Service Next-Gen - Germany
Operational
Horizon Cloud Service Next-Gen - Ireland
Operational
Horizon Cloud Service Next-Gen - Japan
Operational
Universal Console - US
Operational
Universal Console - Ireland
Operational
Universal Console - Japan
Operational
Horizon Portal - Broker - US
Operational
Horizon Portal - Broker - Ireland
Operational
Horizon Portal - Broker - Japan
Operational
Edge Hub - US
Operational
Edge Hub - Ireland
Operational
Edge Hub - Japan
Operational
VM Hub - US
Operational
VM Hub - Germany
Operational
VM Hub - UK
Operational
VM Hub - Ireland
Operational
VM Hub - Australia
Operational
VM Hub - Japan
Operational
Regional Data Shard - US
Operational
Regional Data Shard - Germany
Operational
Regional Data Shard - UK
Operational
Regional Data Shard - Ireland
Operational
Regional Data Shard - Japan
Operational
Regional Data Shard - Australia
Operational
VM Hub - India
Operational
Regional Data Shard - India
Operational
getwsone.com
Operational
Workspace ONE Access
Operational
Workspace ONE Access - US1
Operational
Workspace ONE Access - US2
Operational
Workspace ONE Access - US3
Operational
Workspace ONE Access - Germany
Operational
Workspace ONE Access - Ireland
Operational
Workspace ONE Access - UK
Operational
Workspace ONE Access - Japan
Operational
Workspace ONE Access - Australia
Operational
Workspace ONE Access - Canada
Operational
Workspace ONE Access - GovCloud
Operational
Workspace ONE Access - India
Operational
Workspace ONE Access - Singapore
Operational
Workspace ONE Hub Services Catalog
Operational
Workspace ONE Hub Services Catalog - US1
Operational
Workspace ONE Hub Services Catalog - US2
Operational
Workspace ONE Hub Services Catalog - US3
Operational
Workspace ONE Hub Services Catalog - Germany
Operational
Workspace ONE Hub Services Catalog - Ireland
Operational
Workspace ONE Hub Services Catalog -UK
Operational
Workspace ONE Hub Services Catalog - Japan
Operational
Workspace ONE Hub Services Catalog - Australia
Operational
Workspace ONE Hub Services Catalog - Canada
Operational
Workspace ONE Hub Services - GovCloud
Operational
Workspace ONE Hub Services Catalog - India
Operational
Workspace ONE Hub Services Catalog - Singapore
Operational
Omnissa Connect
Operational
Omnissa Connect - US
Operational
Workspace ONE Assist - India
Operational
Workspace ONE Assist
Operational
Workspace ONE Assist - Germany
Operational
Workspace ONE Assist - USA
Operational
Workspace ONE Assist - Japan
Operational
Workspace ONE Assist - Australia
Operational
Workspace ONE Assist - UK
Operational
Workspace ONE Assist - Canada
Operational
Workspace ONE Assist - Singapore
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Workspace ONE UEM: Monthly Data Center Maintenance September 20th, 2025 / GovCloud (Full Region) Sep 20, 2025 15:00-19:00 UTC
Workspace ONE UEM is scheduled to undergo maintenance on September 20th, 2025.
Maintenance Window:
• Start: Saturday, September 20th, 2025, 15:00 UTC
• End: Saturday, September 20th, 2025, 19:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Aug 18, 2025 - 07:06 UTC
Maintenance Window:
• Start: Saturday, September 20th, 2025, 15:00 UTC
• End: Saturday, September 20th, 2025, 19:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Aug 18, 2025 - 07:06 UTC
Horizon Cloud Service Next-Gen - Data Center Maintenance (East US 2 Region) - Maintenance Window: Tuesday, September 23, 2025 | 05:30 – 10:30 UTC Sep 23, 2025 05:30-10:30 UTC
Horizon Cloud Service Next-Gen will perform scheduled maintenance on the United States VM Hub during the window listed below.
The East US 2 Regional Clusters will remove support for the Legacy Certificate Authority, as outlined in the previously communicated KB article: https://kb.omnissa.com/s/article/6000824
Maintenance Window:
• Start: Tuesday, September 23, 2025 – 05:30 UTC
• End: Tuesday, September 23, 2025 – 10:30 UTC
Impact:
• Virtual Machines (VMs) which couldn’t be updated to new Omnissa Certificate Authority, will lose connectivity to the Horizon Cloud next-gen control plane after this update.
This means:
• Users won’t be able to access the affected Virtual Machines (VMs) and applications.
• The VMs will show as "Unavailable" in the Horizon Universal Console.
• For instructions on how to recover and repair these affected VMs, please refer to following KB article:
Repairing and Recovering Single-session and Multi-session Pool VMs That Lose Connectivity to Horizon Cloud Next-Gen after Root CA Update (6000944) (https://kb.omnissa.com/s/article/6000944).
• VMs which were already rotated to new Omnissa Certificate Authority, are generally unaffected except Next-Gen desktop or application users may experience intermittent access issues. However, retry should succeed.
Additional Information & Support:
• Visit the https://customerconnect.omnissa.com/home to submit a case.
• For guidance on contacting support, see https://kb.omnissa.com/s/article/2006985
• The Omnissa Horizon Cloud Service Team will post updates on our http://status.workspaceone.com until the maintenance is complete.
We appreciate your patience as we work to improve service reliability and enhance our systems.
Posted on Sep 16, 2025 - 16:06 UTC
The East US 2 Regional Clusters will remove support for the Legacy Certificate Authority, as outlined in the previously communicated KB article: https://kb.omnissa.com/s/article/6000824
Maintenance Window:
• Start: Tuesday, September 23, 2025 – 05:30 UTC
• End: Tuesday, September 23, 2025 – 10:30 UTC
Impact:
• Virtual Machines (VMs) which couldn’t be updated to new Omnissa Certificate Authority, will lose connectivity to the Horizon Cloud next-gen control plane after this update.
This means:
• Users won’t be able to access the affected Virtual Machines (VMs) and applications.
• The VMs will show as "Unavailable" in the Horizon Universal Console.
• For instructions on how to recover and repair these affected VMs, please refer to following KB article:
Repairing and Recovering Single-session and Multi-session Pool VMs That Lose Connectivity to Horizon Cloud Next-Gen after Root CA Update (6000944) (https://kb.omnissa.com/s/article/6000944).
• VMs which were already rotated to new Omnissa Certificate Authority, are generally unaffected except Next-Gen desktop or application users may experience intermittent access issues. However, retry should succeed.
Additional Information & Support:
• Visit the https://customerconnect.omnissa.com/home to submit a case.
• For guidance on contacting support, see https://kb.omnissa.com/s/article/2006985
• The Omnissa Horizon Cloud Service Team will post updates on our http://status.workspaceone.com until the maintenance is complete.
We appreciate your patience as we work to improve service reliability and enhance our systems.
Posted on Sep 16, 2025 - 16:06 UTC
Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, September 24, 2025, 03:30 UTC - All Regions. Sep 24, 2025 03:30-06:30 UTC
Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.
Maintenance Window:
• Start: Wednesday, September 24, 2025, 03:30 UTC
• End: Wednesday, September 24, 2025, 06:30 UTC
Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted on Sep 17, 2025 - 15:33 UTC
Maintenance Window:
• Start: Wednesday, September 24, 2025, 03:30 UTC
• End: Wednesday, September 24, 2025, 06:30 UTC
Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted on Sep 17, 2025 - 15:33 UTC
Horizon Cloud Service Next-Gen - Data Center Maintenance (Europe Region) - Maintenance Window: Thursday, September 25, 2025 | 18:00 – 02:00 UTC. Sep 25, 2025 18:00 - Sep 26, 2025 02:00 UTC
Horizon Cloud Service Next-Gen will perform scheduled maintenance on the Europe VM Hub during the window listed below.
This update will remove support for the Legacy Certificate Authority, as outlined in the previously communicated KB article: https://kb.omnissa.com/s/article/6000824
Maintenance Window:
• Start: Thursday, September 25, 2025 – 18:00 UTC
• End: Friday, September 26, 2025 – 02:00 UTC
Impact:
• Virtual Machines (VMs) which couldn’t be updated to new Omnissa Certificate Authority, will lose connectivity to the Horizon Cloud next-gen control plane after this update.
This means:
• Users won’t be able to access the affected Virtual Machines (VMs) and applications.
• The VMs will show as "Unavailable" in the Horizon Universal Console.
• For instructions on how to recover and repair these affected VMs, please refer to following KB article:
Repairing and Recovering Single-session and Multi-session Pool VMs That Lose Connectivity to Horizon Cloud Next-Gen after Root CA Update (6000944) (https://kb.omnissa.com/s/article/6000944).
• VMs which were already rotated to new Omnissa Certificate Authority, are generally unaffected except Next-Gen desktop or application users may experience intermittent access issues. However, retry should succeed.
Additional Information & Support:
• Visit the https://customerconnect.omnissa.com/home to submit a case.
• For guidance on contacting support, see https://kb.omnissa.com/s/article/2006985
• The Omnissa Horizon Cloud Service Team will post updates on our http://status.workspaceone.com until the maintenance is complete.
We appreciate your patience as we work to improve service reliability and enhance our systems.
Posted on Sep 16, 2025 - 15:46 UTC
This update will remove support for the Legacy Certificate Authority, as outlined in the previously communicated KB article: https://kb.omnissa.com/s/article/6000824
Maintenance Window:
• Start: Thursday, September 25, 2025 – 18:00 UTC
• End: Friday, September 26, 2025 – 02:00 UTC
Impact:
• Virtual Machines (VMs) which couldn’t be updated to new Omnissa Certificate Authority, will lose connectivity to the Horizon Cloud next-gen control plane after this update.
This means:
• Users won’t be able to access the affected Virtual Machines (VMs) and applications.
• The VMs will show as "Unavailable" in the Horizon Universal Console.
• For instructions on how to recover and repair these affected VMs, please refer to following KB article:
Repairing and Recovering Single-session and Multi-session Pool VMs That Lose Connectivity to Horizon Cloud Next-Gen after Root CA Update (6000944) (https://kb.omnissa.com/s/article/6000944).
• VMs which were already rotated to new Omnissa Certificate Authority, are generally unaffected except Next-Gen desktop or application users may experience intermittent access issues. However, retry should succeed.
Additional Information & Support:
• Visit the https://customerconnect.omnissa.com/home to submit a case.
• For guidance on contacting support, see https://kb.omnissa.com/s/article/2006985
• The Omnissa Horizon Cloud Service Team will post updates on our http://status.workspaceone.com until the maintenance is complete.
We appreciate your patience as we work to improve service reliability and enhance our systems.
Posted on Sep 16, 2025 - 15:46 UTC
Omnissa Connect: Infrastructure Maintenance - United States Sep 27, 2025 10:00-12:00 UTC
Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Sep 19, 2025 - 05:38 UTC
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Sep 19, 2025 - 05:38 UTC
Horizon Cloud Service Next-Gen - Data Center Maintenance (APAC Region) - Maintenance Window: Saturday, September 27, 2025 | 12:30 - 20:30 UTC Sep 27, 2025 12:30-20:30 UTC
Horizon Cloud Service Next-Gen will perform scheduled maintenance on the APAC VM Hub during the window listed below.
This update will remove support for the Legacy Certificate Authority, as outlined in the previously communicated KB article: https://kb.omnissa.com/s/article/6000824
Maintenance Window:
• Start: Saturday, September 27, 2025 – 12:30 UTC
• End: Saturday, September 27, 2025 – 20:30 UTC
Impact:
• Virtual Machines (VMs) which couldn’t be updated to new Omnissa Certificate Authority, will lose connectivity to the Horizon Cloud next-gen control plane after this update.
This means:
• Users won’t be able to access the affected Virtual Machines (VMs) and applications.
• The VMs will show as "Unavailable" in the Horizon Universal Console.
• For instructions on how to recover and repair these affected VMs, please refer to following KB article:
Repairing and Recovering Single-session and Multi-session Pool VMs That Lose Connectivity to Horizon Cloud Next-Gen after Root CA Update (6000944) (https://kb.omnissa.com/s/article/6000944).
• VMs which were already rotated to new Omnissa Certificate Authority, are generally unaffected except Next-Gen desktop or application users may experience intermittent access issues. However, retry should succeed.
Additional Information & Support:
• Visit the https://customerconnect.omnissa.com/home to submit a case.
• For guidance on contacting support, see https://kb.omnissa.com/s/article/2006985
• The Omnissa Horizon Cloud Service Team will post updates on our http://status.workspaceone.com until the maintenance is complete.
We appreciate your patience as we work to improve service reliability and enhance our systems.
Posted on Sep 16, 2025 - 15:48 UTC
This update will remove support for the Legacy Certificate Authority, as outlined in the previously communicated KB article: https://kb.omnissa.com/s/article/6000824
Maintenance Window:
• Start: Saturday, September 27, 2025 – 12:30 UTC
• End: Saturday, September 27, 2025 – 20:30 UTC
Impact:
• Virtual Machines (VMs) which couldn’t be updated to new Omnissa Certificate Authority, will lose connectivity to the Horizon Cloud next-gen control plane after this update.
This means:
• Users won’t be able to access the affected Virtual Machines (VMs) and applications.
• The VMs will show as "Unavailable" in the Horizon Universal Console.
• For instructions on how to recover and repair these affected VMs, please refer to following KB article:
Repairing and Recovering Single-session and Multi-session Pool VMs That Lose Connectivity to Horizon Cloud Next-Gen after Root CA Update (6000944) (https://kb.omnissa.com/s/article/6000944).
• VMs which were already rotated to new Omnissa Certificate Authority, are generally unaffected except Next-Gen desktop or application users may experience intermittent access issues. However, retry should succeed.
Additional Information & Support:
• Visit the https://customerconnect.omnissa.com/home to submit a case.
• For guidance on contacting support, see https://kb.omnissa.com/s/article/2006985
• The Omnissa Horizon Cloud Service Team will post updates on our http://status.workspaceone.com until the maintenance is complete.
We appreciate your patience as we work to improve service reliability and enhance our systems.
Posted on Sep 16, 2025 - 15:48 UTC
Horizon Cloud Service Next-Gen: Data Center Maintenance (Europe region) - Maintenance Window: Tuesday, September 30, 2025 | 05:00 – 08:00 UTC Sep 30, 2025 05:00-08:00 UTC
Horizon Cloud Service Next-Gen will perform scheduled maintenance on the Europe Data Center during the window listed below.
This update will remove support for the Legacy Certificate Authority, as outlined in the previously communicated KB article: https://kb.omnissa.com/s/article/6000824
Maintenance Window:
• Start: Tuesday, September 30, 2025, 05:00 UTC
• End: Tuesday, September 30, 2025, 08:00 UTC
Impact:
• No impact on user sessions or connections.
• No impact on Azure and AWS edges.
• For Horizon 8 edges: ongoing cloud-managed image import, clone, and publish operations may experience intermittent failures. Retries should succeed.
Additional Information & Support:
• Visit the https://customerconnect.omnissa.com/home to submit a case.
• For guidance on contacting support, see https://kb.omnissa.com/s/article/2006985
• The Omnissa Horizon Cloud Service Team will post updates on our http://status.workspaceone.com until the maintenance is complete.
We appreciate your patience as we work to improve service reliability and enhance our systems.
Posted on Sep 16, 2025 - 15:56 UTC
This update will remove support for the Legacy Certificate Authority, as outlined in the previously communicated KB article: https://kb.omnissa.com/s/article/6000824
Maintenance Window:
• Start: Tuesday, September 30, 2025, 05:00 UTC
• End: Tuesday, September 30, 2025, 08:00 UTC
Impact:
• No impact on user sessions or connections.
• No impact on Azure and AWS edges.
• For Horizon 8 edges: ongoing cloud-managed image import, clone, and publish operations may experience intermittent failures. Retries should succeed.
Additional Information & Support:
• Visit the https://customerconnect.omnissa.com/home to submit a case.
• For guidance on contacting support, see https://kb.omnissa.com/s/article/2006985
• The Omnissa Horizon Cloud Service Team will post updates on our http://status.workspaceone.com until the maintenance is complete.
We appreciate your patience as we work to improve service reliability and enhance our systems.
Posted on Sep 16, 2025 - 15:56 UTC
Horizon Cloud Service Next-Gen – Data Center Maintenance (US Region) - Maintenance Window: Tuesday, September 30, 2025 | 08:30 - 11:30 UTC Sep 30, 2025 08:30-11:30 UTC
Horizon Cloud Service Next-Gen will perform scheduled maintenance on the United States Data Center during the window listed below.
This update will remove support for the Legacy Certificate Authority, as outlined in the previously communicated KB article: https://kb.omnissa.com/s/article/6000824
Maintenance Window:
• Start: Tuesday, September 30, 2025 – 08:30 UTC
• End: Tuesday, September 30, 2025 – 11:30 UTC
Impact:
• No impact on user sessions or connections.
• No impact on Azure and AWS edges.
• For Horizon 8 edges: ongoing cloud-managed image import, clone, and publish operations may experience intermittent failures. Retries should succeed.
Additional Information & Support:
• Visit the https://customerconnect.omnissa.com/home to submit a case.
• For guidance on contacting support, see https://kb.omnissa.com/s/article/2006985
• The Omnissa Horizon Cloud Service Team will post updates on our http://status.workspaceone.com until the maintenance is complete.
We appreciate your patience as we work to improve service reliability and enhance our systems.
Posted on Sep 16, 2025 - 15:59 UTC
This update will remove support for the Legacy Certificate Authority, as outlined in the previously communicated KB article: https://kb.omnissa.com/s/article/6000824
Maintenance Window:
• Start: Tuesday, September 30, 2025 – 08:30 UTC
• End: Tuesday, September 30, 2025 – 11:30 UTC
Impact:
• No impact on user sessions or connections.
• No impact on Azure and AWS edges.
• For Horizon 8 edges: ongoing cloud-managed image import, clone, and publish operations may experience intermittent failures. Retries should succeed.
Additional Information & Support:
• Visit the https://customerconnect.omnissa.com/home to submit a case.
• For guidance on contacting support, see https://kb.omnissa.com/s/article/2006985
• The Omnissa Horizon Cloud Service Team will post updates on our http://status.workspaceone.com until the maintenance is complete.
We appreciate your patience as we work to improve service reliability and enhance our systems.
Posted on Sep 16, 2025 - 15:59 UTC
Horizon Cloud Service Next-Gen – Data Center Maintenance (Japan Region) - Maintenance Window: Tuesday, September 30, 2025 | 12:30–15:30 UTC Sep 30, 2025 12:30-15:30 UTC
Horizon Cloud Service Next-Gen will perform scheduled maintenance on the Japan data center during the window listed below.
This update will remove support for the Legacy Certificate Authority, as outlined in the previously communicated KB article: https://kb.omnissa.com/s/article/6000824
Maintenance Window:
• Start: Tuesday, September 30, 2025 – 12:30 UTC
• End: Tuesday, September 30, 2025 – 15:30 UTC
Impact:
• No impact on user sessions or connections.
• No impact on Azure and AWS edges.
• For Horizon 8 edges: ongoing cloud-managed image import, clone, and publish operations may experience intermittent failures. Retries should succeed.
Additional Information & Support:
• Visit the https://customerconnect.omnissa.com/home to submit a case.
• For guidance on contacting support, see https://kb.omnissa.com/s/article/2006985
• The Omnissa Horizon Cloud Service Team will post updates on our http://status.workspaceone.com until the maintenance is complete.
We appreciate your patience as we work to improve service reliability and enhance our systems.
Posted on Sep 16, 2025 - 15:52 UTC
This update will remove support for the Legacy Certificate Authority, as outlined in the previously communicated KB article: https://kb.omnissa.com/s/article/6000824
Maintenance Window:
• Start: Tuesday, September 30, 2025 – 12:30 UTC
• End: Tuesday, September 30, 2025 – 15:30 UTC
Impact:
• No impact on user sessions or connections.
• No impact on Azure and AWS edges.
• For Horizon 8 edges: ongoing cloud-managed image import, clone, and publish operations may experience intermittent failures. Retries should succeed.
Additional Information & Support:
• Visit the https://customerconnect.omnissa.com/home to submit a case.
• For guidance on contacting support, see https://kb.omnissa.com/s/article/2006985
• The Omnissa Horizon Cloud Service Team will post updates on our http://status.workspaceone.com until the maintenance is complete.
We appreciate your patience as we work to improve service reliability and enhance our systems.
Posted on Sep 16, 2025 - 15:52 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance October 3rd, 2025 / Singapore (Full Region) Oct 3, 2025 15:00-19:00 UTC
Workspace ONE UEM and Assist are scheduled to undergo maintenance on October 3rd, 2025
Maintenance Window:
• Start: Friday, October 3rd, 2025, 15:00 UTC
• End: Friday, October 3rd, 2025, 19:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Sep 19, 2025 - 04:01 UTC
Maintenance Window:
• Start: Friday, October 3rd, 2025, 15:00 UTC
• End: Friday, October 3rd, 2025, 19:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Sep 19, 2025 - 04:01 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance October 3rd, 2025 / Australia (Full Region) Oct 3, 2025 15:00-19:00 UTC
Workspace ONE UEM and Assist are scheduled to undergo maintenance on October 3rd, 2025
Maintenance Window:
• Start: Friday, October 3rd, 2025, 15:00 UTC
• End: Friday, October 3rd, 2025, 19:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Sep 19, 2025 - 03:58 UTC
Maintenance Window:
• Start: Friday, October 3rd, 2025, 15:00 UTC
• End: Friday, October 3rd, 2025, 19:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Sep 19, 2025 - 03:58 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance October 3rd, 2025 / Japan (Full Region) Oct 3, 2025 15:00-19:00 UTC
Workspace ONE UEM and Assist are scheduled to undergo maintenance on October 3rd, 2025
Maintenance Window:
• Start: Friday, October 3rd, 2025, 15:00 UTC
• End: Friday, October 3rd, 2025, 19:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Sep 19, 2025 - 03:57 UTC
Maintenance Window:
• Start: Friday, October 3rd, 2025, 15:00 UTC
• End: Friday, October 3rd, 2025, 19:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Sep 19, 2025 - 03:57 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance October 3rd, 2025 / India (Full Region) Oct 3, 2025 15:00-19:00 UTC
Workspace ONE UEM and Assist are scheduled to undergo maintenance on October 3rd, 2025
Maintenance Window:
• Start: Friday, October 3rd, 2025, 15:00 UTC
• End: Friday, October 3rd, 2025, 19:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Sep 19, 2025 - 03:54 UTC
Maintenance Window:
• Start: Friday, October 3rd, 2025, 15:00 UTC
• End: Friday, October 3rd, 2025, 19:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Sep 19, 2025 - 03:54 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance October 4th, 2025 / Germany (Full Region) Oct 4, 2025 01:00-05:00 UTC
Workspace ONE UEM and Assist are scheduled to undergo maintenance on October 4th, 2025.
Maintenance Window:
• Start: Saturday, October 4th, 2025, 1:00 UTC
• End: Saturday, October 4th, 2025, 5:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Sep 19, 2025 - 04:06 UTC
Maintenance Window:
• Start: Saturday, October 4th, 2025, 1:00 UTC
• End: Saturday, October 4th, 2025, 5:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Sep 19, 2025 - 04:06 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance October 4th, 2025 / Canada (Full Region) Oct 4, 2025 01:00-05:00 UTC
Workspace ONE UEM and Assist are scheduled to undergo maintenance on October 4th, 2025.
Maintenance Window:
• Start: Saturday, October 4th, 2025, 1:00 UTC
• End: Saturday, October 4th, 2025, 5:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Sep 19, 2025 - 04:04 UTC
Maintenance Window:
• Start: Saturday, October 4th, 2025, 1:00 UTC
• End: Saturday, October 4th, 2025, 5:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Sep 19, 2025 - 04:04 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance October 4th, 2025 / United Kingdom (Full Region) Oct 4, 2025 01:00-05:00 UTC
Workspace ONE UEM and Assist are scheduled to undergo maintenance on October 4th, 2025.
Maintenance Window:
• Start: Saturday, October 4th, 2025, 1:00 UTC
• End: Saturday, October 4th, 2025, 5:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Sep 19, 2025 - 04:08 UTC
Maintenance Window:
• Start: Saturday, October 4th, 2025, 1:00 UTC
• End: Saturday, October 4th, 2025, 5:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Sep 19, 2025 - 04:08 UTC
Workspace ONE UEM and Assist: Monthly Data Center Maintenance October 5h, 2025 / USA (Full Region) Oct 5, 2025 01:00-05:00 UTC
Workspace ONE UEM and Assist are scheduled to undergo maintenance on October 5th, 2025
Maintenance Window:
• Start: Sunday, October 5th, 2025, 1:00 UTC
• End: Sunday, October 5th, 2025, 5:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Sep 19, 2025 - 04:12 UTC
Maintenance Window:
• Start: Sunday, October 5th, 2025, 1:00 UTC
• End: Sunday, October 5th, 2025, 5:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Sep 19, 2025 - 04:12 UTC
Workspace ONE UEM: Monthly Data Center Maintenance October 18th, 2025 / GovCloud (Full Region) Oct 18, 2025 15:00-19:00 UTC
Workspace ONE UEM is scheduled to undergo maintenance on October 18th, 2025.
Maintenance Window:
• Start: Saturday, October 18th, 2025, 15:00 UTC
• End: Saturday, October 18th, 2025, 19:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Sep 19, 2025 - 04:14 UTC
Maintenance Window:
• Start: Saturday, October 18th, 2025, 15:00 UTC
• End: Saturday, October 18th, 2025, 19:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Sep 19, 2025 - 04:14 UTC