Omnissa Workspace ONE Status

All Systems Operational

Workspace ONE Assist - Germany Operational

Workspace ONE Assist - USA Operational

Workspace ONE Assist - Japan Operational

Workspace ONE Assist - Australia Operational

Workspace ONE Assist - UK Operational

Workspace ONE Assist - Canada Operational

Workspace ONE Email Notification Service 2-US Operational

Workspace ONE Email Notification Service 2-Germany Operational

Workspace ONE Email Notification Service 2-Japan Operational

Workspace ONE Email Notification Service 2-UK Operational

Workspace ONE Assist - Singapore Operational

Horizon Cloud Services Operational

AWS Cloud Control Plane - APAC Operational

Horizon Cloud Control Plane - Australia 2 Operational

Workspace ONE Intelligence Operational

Workspace ONE Data Center Console Access - US Operational

Workspace ONE Data Center Data Ingest - US Operational

Workspace ONE Data Center Console Access - DE Operational

Workspace ONE Data Center Data Ingest - DE Operational

Workspace ONE Data Center Console Access - EMEA Operational

Workspace ONE Data Center Data Ingest - EMEA Operational

Workspace ONE Data Center Console Access - Australia Operational

Workspace ONE Data Center Data Ingest - Australia Operational

Workspace ONE Data Center Console Access - Canada Operational

Workspace ONE Data Center Data Ingest - Canada Operational

Workspace ONE Data Center Console Access - APAC Operational

Workspace ONE Data Center Data Ingest - APAC Operational

Workspace ONE Data Center Console Access - London Operational

Workspace ONE Data Center Data Ingest - London Operational

Workspace ONE Data Center Console Access - GovCloud Operational

Workspace ONE Data Center Data Ingest - GovCloud Operational

Workspace ONE Data Center Console Access - IN Operational

Workspace ONE Data Center Data Ingest - IN Operational

Workspace ONE Data Center Console Access - Singapore Operational

Workspace ONE Data Center Data Ingest - Singapore Operational

Workspace ONE UEM Operational

Workspace ONE UEM - USA Operational

Workspace ONE UEM - Germany Operational

Workspace ONE UEM - Japan Operational

Workspace ONE UEM - UK Operational

Workspace ONE UEM - Australia Operational

Workspace ONE UEM - Canada Operational

Workspace ONE UEM - Singapore Operational

Cloud Notification Services (for ENS) - Global Operational

My Workspace ONE - Global Operational

App Wrapping Operational

AWCP (for APNs) - Global Operational

SMTP UEM - USA Operational

Workspace ONE UEM - India Operational

Auto-Discovery - USA Operational

VMware Seeded Apps (Workspace One Launcher) - Global Operational

Workspace ONE UEM - GovCloud Operational

Cloud Notification Service (For ENS) - GovCloud Operational

SMTP - GovCloud Operational

Workspace ONE Email Notification Service 2 - GovCloud Operational

Console Access (Horizon Cloud Admin Console) Operational

Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) Operational

Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2 Operational

Console Access (Horizon Cloud Admin Console) – AP Japan East Operational

Console Access (Horizon Cloud Admin Console) – EU UK South (London) Operational

Console Access (Horizon Cloud Admin Console) – EU North (Ireland) 2 Operational

Console Access (Horizon Cloud Admin Console) – EU North (Ireland) Operational

Console Access (Horizon Cloud Admin Console) – US West 2 Operational

Console Access (Horizon Cloud Admin Console) – US North Central (Illinois) Operational

Console Access (Horizon Cloud Admin Console) – Germany West Central (Frankfurt) Operational

Horizon Cloud Universal Broker Operational

Horizon Cloud Universal Broker - USA Operational

Horizon Cloud Universal Broker - Europe Operational

Horizon Cloud Universal Broker - APAC Operational

Workspace ONE Experience Workflows Operational

WS1 Experience Workflows-Canada Operational

WS1 Experience Workflows-Australia Operational

WS1 Experience Workflows-UK Operational

WS1 Experience Workflows-Ireland Operational

WS1 Experience Workflows-Germany Operational

WS1 Experience Workflows-US1 Operational

WS1 Experience Workflows-US2 Operational

WS1 Experience Workflows-US3 Operational

WS1 Experience Workflows-Preview Operational

Horizon Cloud Service Next-Gen Operational

Horizon Cloud Service Next-Gen - United States Operational

Horizon Cloud Service Next-Gen - Germany Operational

Horizon Cloud Service Next-Gen - Ireland Operational

Horizon Cloud Service Next-Gen - Japan Operational

Universal Console - US Operational

Universal Console - Ireland Operational

Universal Console - Japan Operational

Horizon Portal - Broker - US Operational

Horizon Portal - Broker - Ireland Operational

Horizon Portal - Broker - Japan Operational

Edge Hub - US Operational

Edge Hub - Ireland Operational

Edge Hub - Japan Operational

VM Hub - US Operational

VM Hub - Germany Operational

VM Hub - UK Operational

VM Hub - Ireland Operational

VM Hub - Australia Operational

VM Hub - Japan Operational

Regional Data Shard - US Operational

Regional Data Shard - Germany Operational

Regional Data Shard - UK Operational

Regional Data Shard - Ireland Operational

Regional Data Shard - Japan Operational

Regional Data Shard - Australia Operational

VM Hub - India Operational

Regional Data Shard - India Operational

getwsone.com Operational

Workspace ONE Access Operational

Workspace ONE Access - US1 Operational

Workspace ONE Access - US2 Operational

Workspace ONE Access - US3 Operational

Workspace ONE Access - Germany Operational

Workspace ONE Access - Ireland Operational

Workspace ONE Access - UK Operational

Workspace ONE Access - Japan Operational

Workspace ONE Access - Australia Operational

Workspace ONE Access - Canada Operational

Workspace ONE Access - GovCloud Operational

Workspace ONE Access - India Operational

Workspace ONE Access - Singapore Operational

Workspace ONE Hub Services Catalog Operational

Workspace ONE Hub Services Catalog - US1 Operational

Workspace ONE Hub Services Catalog - US2 Operational

Workspace ONE Hub Services Catalog - US3 Operational

Workspace ONE Hub Services Catalog - Germany Operational

Workspace ONE Hub Services Catalog - Ireland Operational

Workspace ONE Hub Services Catalog -UK Operational

Workspace ONE Hub Services Catalog - Japan Operational

Workspace ONE Hub Services Catalog - Australia Operational

Workspace ONE Hub Services Catalog - Canada Operational

Workspace ONE Hub Services - GovCloud Operational

Workspace ONE Hub Services Catalog - India Operational

Workspace ONE Hub Services Catalog - Singapore Operational

Omnissa Connect Operational

Cloud Services - US Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Workspace ONE UEM: Monthly Data Center Maintenance February 22nd, 2025 / GovCloud (Full Region) Feb 22, 2025 16:00-20:00 UTC

Workspace ONE UEM is scheduled to undergo maintenance on February 22nd, 2025.

Maintenance Window:
• Start: Saturday, February 22nd, 2025, 16:00 UTC
• End: Saturday, February 22nd, 2025, 20:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Feb 02, 2025 - 02:48 UTC

Horizon Cloud Service: Universal Broker Infrastructure Upgrade - Maintenance Window: Monday, February 24, 2025 03:30 UTC– UK South region. Feb 24, 2025 03:30-06:30 UTC

Horizon Cloud Service will perform an infrastructure upgrade on the Universal Broker in the UK South region during the maintenance window detailed below.

Maintenance Window:
•Start: Monday, February 24, 2025 03:30 UTC
•End: Monday, February 24, 2025 06:30 UTC

Impact:
•There can be intermittent access issues to those customers who will be trying to access their desktop/ applications using Universal Broker.
•During this maintenance there will be a downtime that can take up to 30 minutes on the Universal Broker Console.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted on Feb 13, 2025 - 15:17 UTC

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, February 26, 2025, 03:30 UTC - All Regions. Feb 26, 2025 03:30-06:30 UTC

Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, February 26, 2025, 03:30 UTC
• End: Wednesday, February 26, 2025, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted on Feb 19, 2025 - 15:36 UTC

Horizon Cloud Service Next-Gen: Data Center Maintenance - Maintenance Window: Sunday, March 02, 2025, 13:30 UTC – Japan region. Mar 2, 2025 13:30-18:30 UTC

Horizon Cloud Service Next-Gen is going to perform a Data Center Maintenance in Japan region during the below maintenance window.

Maintenance Window:
•Start: Sunday, March 02, 2025, 13:30 UTC
•End: Sunday, March 02, 2025, 18:30 UTC

Impact:
• Possible degradation in service performance / increase in latency for administrators while accessing Administration Console.
• Potential intermittent access issues to those end users who will be trying to access their desktop/ applications, however, retry should succeed.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted on Feb 21, 2025 - 05:10 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 7th, 2025 / India (Full Region) Mar 7, 2025 16:00-20:00 UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on March 7th, 2025

Maintenance Window:
• Start: Friday, March 7th, 2025, 16:00 UTC
• End: Friday, March 7th, 2025, 20:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Feb 21, 2025 - 05:53 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 7th, 2025 / Singapore (Full Region) Mar 7, 2025 16:00-20:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 7th, 2025 / Japan (Full Region) Mar 7, 2025 16:00-20:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 7th, 2025 / Australia (Full Region) Mar 7, 2025 16:00-20:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 8th, 2025 / Canada (Full Region) Mar 8, 2025 02:00-06:00 UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on March 8th, 2025.

Maintenance Window:
• Start: Saturday, March 8th, 2025, 2:00 UTC
• End: Saturday, March 8th, 2025, 6:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Feb 21, 2025 - 06:08 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 8th, 2025 / United Kingdom (Full Region) Mar 8, 2025 02:00-06:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 8th, 2025 / Germany (Full Region) Mar 8, 2025 02:00-06:00 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance March 9th, 2025 / USA (Full Region) Mar 9, 2025 02:00-06:00 UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on March 9th, 2025

Maintenance Window:
• Start: Sunday, March 9th, 2025, 2:00 UTC
• End: Sunday, March 9th, 2025, 6:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Feb 21, 2025 - 06:19 UTC

Past Incidents

Feb 22, 2025

No incidents reported today.

Feb 21, 2025

No incidents reported.

Feb 20, 2025

Horizon Cloud Service: Universal Broker Infrastructure Upgrade - Maintenance Window: Thursday, February 20, 2025 03:30 UTC– Germany region

Completed - The infrastructure upgrade maintenance for Horizon Cloud Service Universal Broker is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Feb 20, 05:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 03:30 UTC

Scheduled - Horizon Cloud Service will perform an infrastructure upgrade on the Universal Broker in the Germany region during the maintenance window detailed below.

Maintenance Window:
•Start: Thursday, February 20, 2025 03:30 UTC
•End: Thursday, February 20, 2025 06:30 UTC

Impact:
•There can be intermittent access issues to those customers who will be trying to access their desktop/ applications using Universal Broker.
•During this maintenance there will be a downtime that can take up to 30 minutes on the Universal Broker Console.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Feb 13, 15:32 UTC

Feb 19, 2025

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, February 19, 2025, 03:30 UTC - All Regions.

Completed - Horizon Cloud Service Console Access Weekly Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Feb 19, 05:54 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 03:30 UTC

Scheduled - Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, February 19, 2025, 03:30 UTC
• End: Wednesday, February 19, 2025, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Feb 12, 15:32 UTC

Feb 18, 2025

No incidents reported.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

Horizon Cloud Service: Universal Broker Maintenance -Maintenance Window: Saturday, February 15, 2025 13:30 UTC– Japan region

Completed - Horizon Cloud Service Universal Broker Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Feb 15, 14:42 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 13:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Feb 5, 11:17 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 30, 22:07 UTC

Scheduled - Horizon Cloud Service is going to perform a maintenance on the Universal Broker in Japan region during the below rescheduled maintenance window.

Maintenance Window:
•Start: Saturday, February 15, 2025 13:30 UTC
•End: Saturday, February 15, 2025 15:30 UTC

Impact:
•New desktop/ application launches using Universal Broker will be impacted.
•During this maintenance there will be a downtime that can take up to 60 minutes on the Universal Broker Console.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Jan 30, 05:48 UTC

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, February 12, 2025, 03:30 UTC - All Regions.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 03:30 UTC

Scheduled - Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, February 12, 2025, 03:30 UTC
• End: Wednesday, February 12, 2025, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Feb 5, 15:35 UTC

Feb 11, 2025

Omnissa Access and Workspace ONE Hub Services Maintenance Update - United States (Partial Region)

Completed - Support for the TLS 1.3 protocol in Omnissa Access Certificate Authentication Service (CAS) is postponed to a later date.

When this change is made, it may impact end-user experience. Refer to https://kb.omnissa.com/s/article/6000720 for details and required actions.

For background information about the TLS 1.3 protocol support, refer to https://kb.omnissa.com/s/article/6000726.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 11, 14:59 UTC

Update - Updated start date: Omnissa Access and Workspace ONE Hub Services are performing a maintenance update in the United States for domain *.vmwareidentity.com on February 14, 2025 (was February 7), between 4am and 5am UTC. Services will remain accessible during the update.

Support for the TLS 1.3 protocol will be added to the Omnissa Access Certificate Authentication Service (CAS), which is used for Certificate Authentication (cloud deployment) and Mobile SSO (for Apple) authentication methods. These changes may affect device profiles and network configurations, such as firewalls and proxies, that rely on specific CAS hostnames for identity preferences and traffic filtering.

This change may impact end-user experience. Refer to https://kb.omnissa.com/s/article/6000720 for details and required actions.

For background information about the TLS 1.3 protocol support, refer to https://kb.omnissa.com/s/article/6000726.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 6, 01:29 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services are performing a maintenance update in the United States for domain *.vmwareidentity.com on February 7, 2025, between 4am and 5am UTC. Services will remain accessible during the update.

Support for the TLS 1.3 protocol will be added to the Omnissa Access Certificate Authentication Service (CAS), which is used for Certificate Authentication (cloud deployment) and Mobile SSO (for Apple) authentication methods. These changes may affect device profiles and network configurations, such as firewalls and proxies, that rely on specific CAS hostnames for identity preferences and traffic filtering.

This change may impact end-user experience. Refer to https://kb.omnissa.com/s/article/6000720 for details and required actions.

For background information about the TLS 1.3 protocol support, refer to https://kb.omnissa.com/s/article/6000726.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jan 22, 22:45 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance Update - United States (Partial Region)

Update - Updated start date: Omnissa Access and Workspace ONE Hub Services are performing a maintenance update in the United States for domain *.workspaceoneaccess.com on February 14, 2025 (was February 7), between 6am and 7am UTC. Services will remain accessible during the update.

Support for the TLS 1.3 protocol will be added to the Omnissa Access Certificate Authentication Service (CAS), which is used for Certificate Authentication (cloud deployment) and Mobile SSO (for Apple) authentication methods. These changes may affect device profiles and network configurations, such as firewalls and proxies, that rely on specific CAS hostnames for identity preferences and traffic filtering.

This change may impact end-user experience. Refer to https://kb.omnissa.com/s/article/6000720 for details and required actions.

For background information about the TLS 1.3 protocol support, refer to https://kb.omnissa.com/s/article/6000726.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 6, 01:31 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services are performing a maintenance update in the United States for domain *.workspaceoneaccess.com on February 7, 2025, between 6am and 7am UTC. Services will remain accessible during the update.

Support for the TLS 1.3 protocol will be added to the Omnissa Access Certificate Authentication Service (CAS), which is used for Certificate Authentication (cloud deployment) and Mobile SSO (for Apple) authentication methods. These changes may affect device profiles and network configurations, such as firewalls and proxies, that rely on specific CAS hostnames for identity preferences and traffic filtering.

This change may impact end-user experience. Refer to https://kb.omnissa.com/s/article/6000720 for details and required actions.

For background information about the TLS 1.3 protocol support, refer to https://kb.omnissa.com/s/article/6000726.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jan 22, 22:49 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance Update - Ireland (Full Region)

Scheduled - Omnissa Access and Workspace ONE Hub Services are performing a maintenance update in Europe for *.vmwareidentity.eu on February 12, 2025, between 9pm and 10pm UTC. Services will remain accessible during the update.

Support for the TLS 1.3 protocol will be added to the Omnissa Access Certificate Authentication Service (CAS), which is used for Certificate Authentication (cloud deployment) and Mobile SSO (for Apple) authentication methods. These changes may affect device profiles and network configurations, such as firewalls and proxies, that rely on specific CAS hostnames for identity preferences and traffic filtering.

This change may impact end-user experience. Refer to https://kb.omnissa.com/s/article/6000720 for details and required actions.

For background information about the TLS 1.3 protocol support, refer to https://kb.omnissa.com/s/article/6000726.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 6, 02:13 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance Update - United States (Partial Region)

Update - Updated start date: Omnissa Access and Workspace ONE Hub Services are performing a maintenance update in the United States for domain *.workspaceair.com on February 14, 2025 (was February 7), between 2am and 3am UTC. Services will remain accessible during the update.

Support for the TLS 1.3 protocol will be added to the Omnissa Access Certificate Authentication Service (CAS), which is used for Certificate Authentication (cloud deployment) and Mobile SSO (for Apple) authentication methods. These changes may affect device profiles and network configurations, such as firewalls and proxies, that rely on specific CAS hostnames for identity preferences and traffic filtering.

This change may impact end-user experience. Refer to https://kb.omnissa.com/s/article/6000720 for details and required actions.

For background information about the TLS 1.3 protocol support, refer to https://kb.omnissa.com/s/article/6000726.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 6, 01:27 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services are performing a maintenance update in the United States for domain *.workspaceair.com on February 7, 2025, between 2am and 3am UTC. Services will remain accessible during the update.

Support for the TLS 1.3 protocol will be added to the Omnissa Access Certificate Authentication Service (CAS), which is used for Certificate Authentication (cloud deployment) and Mobile SSO (for Apple) authentication methods. These changes may affect device profiles and network configurations, such as firewalls and proxies, that rely on specific CAS hostnames for identity preferences and traffic filtering.

This change may impact end-user experience. Refer to https://kb.omnissa.com/s/article/6000720 for details and required actions.

For background information about the TLS 1.3 protocol support, refer to https://kb.omnissa.com/s/article/6000726.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jan 22, 22:39 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance Update - United States GovCloud (Partial Region)

Update - Updated start date: Omnissa Access and Workspace ONE Hub Services are performing a maintenance update in the United States GovCloud for domain *.access.gc.workspaceone-gov.com on February 14, 2025 (was February 7), between 1am and 2am UTC. Services will remain accessible during the update.

Support for the TLS 1.3 protocol will be added to the Omnissa Access Certificate Authentication Service (CAS), which is used for Certificate Authentication (cloud deployment) and Mobile SSO (for Apple) authentication methods. These changes may affect device profiles and network configurations, such as firewalls and proxies, that rely on specific CAS hostnames for identity preferences and traffic filtering.

This change may impact end-user experience. Refer to https://kb.omnissa.com/s/article/6000720 for details and required actions.

For background information about the TLS 1.3 protocol support, refer to https://kb.omnissa.com/s/article/6000726.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 6, 01:32 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services are performing a maintenance update in the United States GovCloud for domain *.access.gc.workspaceone-gov.com on February 7, 2025, between 1am and 2am UTC. Services will remain accessible during the update.

Support for the TLS 1.3 protocol will be added to the Omnissa Access Certificate Authentication Service (CAS), which is used for Certificate Authentication (cloud deployment) and Mobile SSO (for Apple) authentication methods. These changes may affect device profiles and network configurations, such as firewalls and proxies, that rely on specific CAS hostnames for identity preferences and traffic filtering.

This change may impact end-user experience. Refer to https://kb.omnissa.com/s/article/6000720 for details and required actions.

For background information about the TLS 1.3 protocol support, refer to https://kb.omnissa.com/s/article/6000726.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jan 22, 22:58 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance Update - Canada (Full Region)

Update - Updated start date: Omnissa Access and Workspace ONE Hub Services are performing a maintenance update in Canada for domain *.vmwareidentity.ca on February 14, 2025 (was February 7), between 2am and 3am UTC. Services will remain accessible during the update.

Support for the TLS 1.3 protocol will be added to the Omnissa Access Certificate Authentication Service (CAS), which is used for Certificate Authentication (cloud deployment) and Mobile SSO (for Apple) authentication methods. These changes may affect device profiles and network configurations, such as firewalls and proxies, that rely on specific CAS hostnames for identity preferences and traffic filtering.

This change may impact end-user experience. Refer to https://kb.omnissa.com/s/article/6000720 for details and required actions.

For background information about the TLS 1.3 protocol support, refer to https://kb.omnissa.com/s/article/6000726.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 6, 01:18 UTC

Scheduled - Omnissa Access and Workspace ONE Hub Services are performing a maintenance update in Canada for domain *.vmwareidentity.ca on February 7, 2025, between 2am and 3am UTC. Services will remain accessible during the update.

Support for the TLS 1.3 protocol will be added to the Omnissa Access Certificate Authentication Service (CAS), which is used for Certificate Authentication (cloud deployment) and Mobile SSO (for Apple) authentication methods. These changes may affect device profiles and network configurations, such as firewalls and proxies, that rely on specific CAS hostnames for identity preferences and traffic filtering.

This change may impact end-user experience. Refer to https://kb.omnissa.com/s/article/6000720 for details and required actions.

For background information about the TLS 1.3 protocol support, refer to https://kb.omnissa.com/s/article/6000726.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Jan 22, 22:42 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance Update - Japan (Full Region)

Scheduled - Updated start date: Omnissa Access and Workspace ONE Hub Services are performing a maintenance update in Japan for domain *.vmwareidentity.asia on February 12, 2025 (was February 5), between 6pm and 7pm UTC. Services will remain accessible during the update.

Support for the TLS 1.3 protocol will be added to the Omnissa Access Certificate Authentication Service (CAS), which is used for Certificate Authentication (cloud deployment) and Mobile SSO (for Apple) authentication methods. These changes may affect device profiles and network configurations, such as firewalls and proxies, that rely on specific CAS hostnames for identity preferences and traffic filtering.

This change may impact end-user experience. Refer to https://kb.omnissa.com/s/article/6000720 for details and required actions.

For background information about the TLS 1.3 protocol support, refer to https://kb.omnissa.com/s/article/6000726.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 6, 02:05 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance Update - United Kingdom (Full Region)

Scheduled - Omnissa Access and Workspace ONE Hub Services are performing a maintenance update in the United Kingdom for domain *.vmwareidentity.co.uk on February 12, 2025, between 9pm and 10pm UTC. Services will remain accessible during the update.

Support for the TLS 1.3 protocol will be added to the Omnissa Access Certificate Authentication Service (CAS), which is used for Certificate Authentication (cloud deployment) and Mobile SSO (for Apple) authentication methods. These changes may affect device profiles and network configurations, such as firewalls and proxies, that rely on specific CAS hostnames for identity preferences and traffic filtering.

This change may impact end-user experience. Refer to https://kb.omnissa.com/s/article/6000720 for details and required actions.

For background information about the TLS 1.3 protocol support, refer to https://kb.omnissa.com/s/article/6000726.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 6, 02:09 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance Update - Germany (Full Region)

Scheduled - Omnissa Access and Workspace ONE Hub Services are performing a maintenance update in Germany for domain *.vmwareidentity.de on February 12, 2025, between 9pm and 10pm UTC. Services will remain accessible during the update.

Support for the TLS 1.3 protocol will be added to the Omnissa Access Certificate Authentication Service (CAS), which is used for Certificate Authentication (cloud deployment) and Mobile SSO (for Apple) authentication methods. These changes may affect device profiles and network configurations, such as firewalls and proxies, that rely on specific CAS hostnames for identity preferences and traffic filtering.

This change may impact end-user experience. Refer to https://kb.omnissa.com/s/article/6000720 for details and required actions.

For background information about the TLS 1.3 protocol support, refer to https://kb.omnissa.com/s/article/6000726.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 6, 02:18 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance Update - Australia (Full Region)

Scheduled - The changes introduced during the scheduled maintenance announced in https://status.workspaceone.com/incidents/xpdls58f2g9n were rolled back.

Omnissa Access and Workspace ONE Hub Services are performing a maintenance update in Australia for domain *.vmwareidentity.com.au on February 12, 2025, between 6pm and 7pm UTC. Services will remain accessible during the update.

Support for the TLS 1.3 protocol will be added to the Omnissa Access Certificate Authentication Service (CAS), which is used for Certificate Authentication (cloud deployment) and Mobile SSO (for Apple) authentication methods. These changes may affect device profiles and network configurations, such as firewalls and proxies, that rely on specific CAS hostnames for identity preferences and traffic filtering.

This change may impact end-user experience. Refer to https://kb.omnissa.com/s/article/6000720 for details and required actions.

For background information about the TLS 1.3 protocol support, refer to https://kb.omnissa.com/s/article/6000726.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 6, 18:27 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance Update - India (Full Region)

Scheduled - The changes introduced during the scheduled maintenance announced in https://status.workspaceone.com/incidents/0kv7f5m19dqp were rolled back.

Omnissa Access and Workspace ONE Hub Services are performing a maintenance update in India for domain *.in.wss.workspaceone.com on February 12, 2025, between 6pm and 7pm UTC. Services will remain accessible during the update.

Support for the TLS 1.3 protocol will be added to the Omnissa Access Certificate Authentication Service (CAS), which is used for Certificate Authentication (cloud deployment) and Mobile SSO (for Apple) authentication methods. These changes may affect device profiles and network configurations, such as firewalls and proxies, that rely on specific CAS hostnames for identity preferences and traffic filtering.

This change may impact end-user experience. Refer to https://kb.omnissa.com/s/article/6000720 for details and required actions.

For background information about the TLS 1.3 protocol support, refer to https://kb.omnissa.com/s/article/6000726.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 6, 18:27 UTC

Omnissa Access and Workspace ONE Hub Services Maintenance Update - Singapore (Full Region)

Scheduled - The changes introduced during the scheduled maintenance announced in https://status.workspaceone.com/incidents/nfdr1ml4ct0t were rolled back.

Omnissa Access and Workspace ONE Hub Services are performing a maintenance update in Singapore for domain *.sg.wss.workspaceone.com on February 12, 2025, between 6pm and 7pm UTC. Services will remain accessible during the update.

Support for the TLS 1.3 protocol will be added to the Omnissa Access Certificate Authentication Service (CAS), which is used for Certificate Authentication (cloud deployment) and Mobile SSO (for Apple) authentication methods. These changes may affect device profiles and network configurations, such as firewalls and proxies, that rely on specific CAS hostnames for identity preferences and traffic filtering.

This change may impact end-user experience. Refer to https://kb.omnissa.com/s/article/6000720 for details and required actions.

For background information about the TLS 1.3 protocol support, refer to https://kb.omnissa.com/s/article/6000726.

Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Feb 6, 18:28 UTC

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

Workspace ONE Intelligence and Omnissa Connect Maintenance: GovCloud (Full Region)

Completed - The scheduled maintenance has been completed.
Feb 8, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 17:00 UTC

Scheduled - Workspace ONE Intelligence and Omnissa Connect will perform routine maintenance in GovCloud.

During maintenance, Intelligence customers can expect the following:

- Data submitted to Intelligence may take longer than normal to appear in the UI, be included in reports, or be processed by Freestyle workflows.

- The Intelligence web console may not be accessible during this time.

In addition, there may be some limited impact to Omnissa Connect functionality including:

- Administrators will not have access to view or launch their subscribed services. If you have the console URL for UEM, Horizon or Access, you will still be able to launch and access with SSO.

- RBAC functionality will not be available.

- Marketplace access will be restricted.

The Workspace ONE Intelligence and Omnissa Connect teams will provide additional status page updates while the maintenance is in progress.
Jan 30, 06:13 UTC

Workspace ONE Intelligence and Omnissa Connect Maintenance: Germany, India, United Kingdom (Full Region)

Completed - Maintenance is now complete.
Feb 8, 06:37 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 03:30 UTC

Scheduled - Workspace ONE Intelligence and Omnissa Connect will perform routine maintenance in Germany, India, United Kingdom.

During maintenance, Intelligence customers can expect the following:

- Data submitted to Intelligence may take longer than normal to appear in the UI, be included in reports, or be processed by Freestyle workflows.

- The Intelligence web console may not be accessible during this time.

In addition, there may be some limited impact to Omnissa Connect functionality including:

- Administrators will not have access to view or launch their subscribed services. If you have the console URL for UEM, Horizon or Access, you will still be able to launch and access with SSO.

- RBAC functionality will not be available.

- Marketplace access will be restricted.

The Workspace ONE Intelligence and Omnissa Connect teams will provide additional status page updates while the maintenance is in progress.
Jan 30, 06:06 UTC

Workspace ONE Intelligence and Omnissa Connect Maintenance: United States (Partial Region)

Completed - Maintenance is now complete.
Feb 8, 06:36 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 03:31 UTC

Scheduled - Workspace ONE Intelligence and Omnissa Connect will perform routine maintenance in United States.

Only customers using the NA1 will be affected.

During maintenance, Intelligence customers can expect the following:

- Data submitted to Intelligence may take longer than normal to appear in the UI, be included in reports, or be processed by Freestyle workflows.

- The Intelligence web console may not be accessible during this time.

In addition, there may be some limited impact to Omnissa Connect functionality including:

- Administrators will not have access to view or launch their subscribed services. If you have the console URL for UEM, Horizon or Access, you will still be able to launch and access with SSO.

- RBAC functionality will not be available.

- Marketplace access will be restricted.

The Workspace ONE Intelligence and Omnissa Connect teams will provide additional status page updates while the maintenance is in progress.
Jan 30, 06:02 UTC