All Systems Operational

Workspace ONE Email Notification Service 2-US Operational
Workspace ONE Email Notification Service 2-Germany Operational
Workspace ONE Email Notification Service 2-Japan Operational
Workspace ONE Email Notification Service 2-UK Operational
Horizon Cloud Services Operational
AWS Cloud Control Plane - APAC Operational
Horizon Cloud Control Plane - Australia 2 Operational
Workspace ONE Intelligence Operational
Console Access - United States Operational
Data Ingest - United States Operational
Console Access - Germany Operational
Data Ingest - Germany Operational
Console Access - Ireland Operational
Data Ingest - Ireland Operational
Console Access - Australia Operational
Data Ingest - Australia Operational
Console Access - Canada Operational
Data Ingest - Canada Operational
Console Access - Japan Operational
Data Ingest - Japan Operational
Console Access - United Kingdom Operational
Data Ingest - United Kingdom Operational
Console Access - GovCloud Operational
Data Ingest - GovCloud Operational
Console Access - India Operational
Data Ingest - India Operational
Console Access - Singapore Operational
Data Ingest - Singapore Operational
Workspace ONE UEM Operational
Workspace ONE UEM - USA Operational
Workspace ONE UEM - Germany Operational
Workspace ONE UEM - Japan Operational
Workspace ONE UEM - UK Operational
Workspace ONE UEM - Australia Operational
Workspace ONE UEM - Canada Operational
Workspace ONE UEM - Singapore Operational
Cloud Notification Services (for ENS) - Global Operational
My Workspace ONE - Global Operational
App Wrapping Operational
AWCP (for APNs) - Global Operational
SMTP UEM - USA Operational
Workspace ONE UEM - India Operational
Auto-Discovery - USA Operational
Workspace ONE UEM - GovCloud Operational
Cloud Notification Service (For ENS) - GovCloud Operational
SMTP - GovCloud Operational
Workspace ONE Email Notification Service 2 - GovCloud Operational
Console Access (Horizon Cloud Admin Console) Operational
Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) Operational
Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2 Operational
Console Access (Horizon Cloud Admin Console) – AP Japan East Operational
Console Access (Horizon Cloud Admin Console) – EU UK South (London) Operational
Console Access (Horizon Cloud Admin Console) – EU North (Ireland) 2 Operational
Console Access (Horizon Cloud Admin Console) – EU North (Ireland) Operational
Console Access (Horizon Cloud Admin Console) – US West 2 Operational
Console Access (Horizon Cloud Admin Console) – US North Central (Illinois) Operational
Horizon Cloud Universal Broker Operational
Horizon Cloud Universal Broker - USA Operational
Horizon Cloud Universal Broker - Europe Operational
Horizon Cloud Universal Broker - APAC Operational
Horizon Cloud Service Next-Gen Operational
Horizon Cloud Service Next-Gen - United States Operational
Horizon Cloud Service Next-Gen - Germany Operational
Horizon Cloud Service Next-Gen - Ireland Operational
Horizon Cloud Service Next-Gen - Japan Operational
Universal Console - US Operational
Universal Console - Ireland Operational
Universal Console - Japan Operational
Horizon Portal - Broker - US Operational
Horizon Portal - Broker - Ireland Operational
Horizon Portal - Broker - Japan Operational
Edge Hub - US Operational
Edge Hub - Ireland Operational
Edge Hub - Japan Operational
VM Hub - US Operational
VM Hub - Germany Operational
VM Hub - UK Operational
VM Hub - Ireland Operational
VM Hub - Australia Operational
VM Hub - Japan Operational
Regional Data Shard - US Operational
Regional Data Shard - Germany Operational
Regional Data Shard - UK Operational
Regional Data Shard - Ireland Operational
Regional Data Shard - Japan Operational
Regional Data Shard - Australia Operational
VM Hub - India Operational
Regional Data Shard - India Operational
getwsone.com Operational
Workspace ONE Access Operational
Workspace ONE Access - US1 Operational
Workspace ONE Access - US2 Operational
Workspace ONE Access - US3 Operational
Workspace ONE Access - Germany Operational
Workspace ONE Access - Ireland Operational
Workspace ONE Access - UK Operational
Workspace ONE Access - Japan Operational
Workspace ONE Access - Australia Operational
Workspace ONE Access - Canada Operational
Workspace ONE Access - GovCloud Operational
Workspace ONE Access - India Operational
Workspace ONE Access - Singapore Operational
Workspace ONE Hub Services Catalog Operational
Workspace ONE Hub Services Catalog - US1 Operational
Workspace ONE Hub Services Catalog - US2 Operational
Workspace ONE Hub Services Catalog - US3 Operational
Workspace ONE Hub Services Catalog - Germany Operational
Workspace ONE Hub Services Catalog - Ireland Operational
Workspace ONE Hub Services Catalog -UK Operational
Workspace ONE Hub Services Catalog - Japan Operational
Workspace ONE Hub Services Catalog - Australia Operational
Workspace ONE Hub Services Catalog - Canada Operational
Workspace ONE Hub Services - GovCloud Operational
Workspace ONE Hub Services Catalog - India Operational
Workspace ONE Hub Services Catalog - Singapore Operational
Omnissa Connect Operational
Omnissa Connect - US Operational
Workspace ONE Assist Operational
Workspace ONE Assist - Germany Operational
Workspace ONE Assist - USA Operational
Workspace ONE Assist - Japan Operational
Workspace ONE Assist - Australia Operational
Workspace ONE Assist - UK Operational
Workspace ONE Assist - Canada Operational
Workspace ONE Assist - Singapore Operational
Workspace ONE Assist - India Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Workspace ONE UEM and Assist: Monthly Data Center Maintenance January 9th, 2026 / India (Full Region) Jan 9, 2026 16:00-20:00 UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on January 9th, 2026

Maintenance Window:
• Start: Friday, January 9th, 2026, 16:00 UTC
• End: Friday, January 9th, 2026, 20:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Dec 16, 2025 - 05:59 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance January 9th, 2026 / Australia (Full Region) Jan 9, 2026 16:00-20:00 UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on January 9th, 2026

Maintenance Window:
• Start: Friday, January 9th, 2026, 16:00 UTC
• End: Friday, January 9th, 2026, 20:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Dec 16, 2025 - 06:03 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance January 9th, 2026 / Singapore (Full Region) Jan 9, 2026 16:00-20:00 UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on January 9th, 2026

Maintenance Window:
• Start: Friday, January 9th, 2026, 16:00 UTC
• End: Friday, January 9th, 2026, 20:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Dec 16, 2025 - 06:06 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance January 9th, 2026 / Japan (Full Region) Jan 9, 2026 16:00-20:00 UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on January 9th, 2026

Maintenance Window:
• Start: Friday, January 9th, 2026, 16:00 UTC
• End: Friday, January 9th, 2026, 20:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Dec 16, 2025 - 06:01 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance January 10th, 2026 / Germany (Full Region) Jan 10, 2026 02:00-06:00 UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on January 10th, 2026.

Maintenance Window:
• Start: Saturday, January 10th, 2026, 2:00 UTC
• End: Saturday, January 10th, 2026, 6:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Dec 16, 2025 - 06:11 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance January 10th, 2026 / United Kingdom (Full Region) Jan 10, 2026 02:00-06:00 UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on January 10th, 2026.

Maintenance Window:
• Start: Saturday, January 10th, 2026, 2:00 UTC
• End: Saturday, January 10th, 2026, 6:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Dec 16, 2025 - 06:13 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance January 10th, 2026 / Canada (Full Region) Jan 10, 2026 02:00-06:00 UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on January 10th, 2026.

Maintenance Window:
• Start: Saturday, January 10th, 2026, 2:00 UTC
• End: Saturday, January 10th, 2026, 6:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Dec 16, 2025 - 06:10 UTC

Horizon Cloud Service Next-Gen: Platform Infrastructure Upgrade - Maintenance Window: Saturday, January 10, 2026, 03:00 UTC – Europe Region Jan 10, 2026 03:00-07:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Dec 09, 2025 - 20:24 UTC
Scheduled - Horizon Cloud Service Next-Gen will perform a scheduled infrastructure upgrade in the Europe region during the maintenance window below.

Maintenance Window:
• Start: Saturday, January 10, 2026, 03:00 UTC
• End: Saturday, January 10, 2026, 07:00 UTC

Impact:
• End Users may experience intermittent issues accessing desktops or applications, but retry attempts should succeed.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Nov 29, 2025 - 05:14 UTC

Workspace ONE UEM: Monthly Data Center Maintenance January 10th, 2026 / GovCloud (Full Region) Jan 10, 2026 16:00-20:00 UTC

Workspace ONE UEM is scheduled to undergo maintenance on January 10th, 2026.

Maintenance Window:
• Start: Saturday, January 10th, 2026, 16:00 UTC
• End: Saturday, January 10th, 2026, 20:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Dec 16, 2025 - 06:18 UTC

Workspace ONE UEM and Assist: Monthly Data Center Maintenance January 11h, 2026 / USA (Full Region) Jan 11, 2026 02:00-06:00 UTC

Workspace ONE UEM and Assist are scheduled to undergo maintenance on January 11th, 2026

Maintenance Window:
• Start: Sunday, January 11th, 2026, 2:00 UTC
• End: Sunday, January 11th, 2026, 6:00 UTC

Change:
Infrastructure Patching

Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Dec 16, 2025 - 06:16 UTC

Horizon Cloud Service Next-Gen: Platform Infrastructure Upgrade - Maintenance Window: Sunday, January 11, 2026, 04:00 UTC – US Region Jan 11, 2026 04:00-08:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Dec 16, 2025 - 14:19 UTC
Scheduled - Horizon Cloud Service Next-Gen will perform a scheduled infrastructure upgrade in the US region during the maintenance window below.

Maintenance Window:
• Start: Sunday, January 11, 2026, 04:00 UTC
• End: Sunday, January 11, 2026, 08:00 UTC

Impact:
• End Users may experience intermittent issues accessing desktops or applications, but retry attempts should succeed.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Nov 29, 2025 - 05:27 UTC

Horizon Cloud Service Next-Gen: Platform Infrastructure Upgrade - Maintenance Window: Sunday, January 11, 2026, 14:30 UTC – APAC Region Jan 11, 2026 14:30-18:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Dec 16, 2025 - 14:21 UTC
Scheduled - Horizon Cloud Service Next-Gen will perform a scheduled infrastructure upgrade in the APAC region during the maintenance window below.

Maintenance Window:
• Start: Sunday, January 11, 2026, 14:30 UTC
• End: Sunday, January 11, 2026, 18:30 UTC

Impact:
• End Users may experience intermittent issues accessing desktops or applications, but retry attempts should succeed.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Nov 29, 2025 - 05:41 UTC
Dec 31, 2025

No incidents reported today.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025
Omnissa Access and Workspace ONE Hub Services: Intermittent Errors / Germany (Full Region)
Resolved - The issue has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Dec 28, 01:34 UTC
Update - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Dec 26, 23:46 UTC
Monitoring - Omnissa Access and Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available.
Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
Dec 26, 22:59 UTC
Investigating - Omnissa Access and Workspace ONE Hub Services is investigating intermittent issues with audit messages in vmwareidentity.de/de.wss.workspaceone.com. We will provide more information shortly.
Dec 26, 22:34 UTC
Dec 27, 2025

No incidents reported.

Dec 26, 2025
Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025
Horizon Cloud Service Next-Gen: Platform Infrastructure Upgrade - Maintenance Window: Thursday, December 18, 2025, 14:30 UTC – Japan Region
Completed - Horizon Cloud Service Next-Gen Platform Infrastructure Upgrade is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Dec 18, 16:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 14:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 5, 17:27 UTC
Scheduled - Horizon Cloud Service Next-Gen will perform a scheduled infrastructure upgrade in the Japan Region during the maintenance window below.

Maintenance Window:
• Start: Thursday, December 18, 2025, 14:30 UTC
• End: Thursday, December 18, 2025, 18:30 UTC

Impact:
• Possible degradation in service performance or an increase in latency for administrators while accessing the Horizon Universal Console.
• End Users may experience intermittent issues accessing desktops or applications, but retry attempts should succeed.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Nov 29, 05:00 UTC
Dec 17, 2025
Horizon Cloud Service Next-Gen: Platform Infrastructure Upgrade - Maintenance Window: Wednesday, December 17, 2025, 04:30 UTC – US Region
Completed - Horizon Cloud Service Next-Gen Platform Infrastructure Upgrade is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Dec 17, 06:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 04:30 UTC
Scheduled - Horizon Cloud Service Next-Gen will perform a scheduled infrastructure upgrade in the US region during the maintenance window below.

Maintenance Window:
• Start: Wednesday, December 17, 2025, 04:30 UTC
• End: Wednesday, December 17, 2025, 08:30 UTC

Impact:
• Possible degradation in service performance or an increase in latency for administrators while accessing the Horizon Universal Console.
• End Users may experience intermittent issues accessing desktops or applications, but retry attempts should succeed.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Nov 29, 04:49 UTC
Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, December 17, 2025, 03:30 UTC - All Regions.
Completed - Horizon Cloud Service Console Access Weekly Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Dec 17, 04:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 03:30 UTC
Scheduled - Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.

Maintenance Window:
• Start: Wednesday, December 17, 2025, 03:30 UTC
• End: Wednesday, December 17, 2025, 06:30 UTC

Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Dec 11, 15:36 UTC
Horizon Cloud Service Next-Gen: Custom Client Access Subdomain URLs Issues - All Regions (Partial Region)
Resolved - The issue is resolved. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Dec 17, 02:03 UTC
Monitoring - Horizon Cloud Service Next-Gen has completed actions to remediate the issues and confirm that the services are available.

Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
Dec 17, 01:56 UTC
Investigating - The Horizon Cloud Service team is investigating reports of issues with Custom Client Access Subdomain URLs (.omnissahorizon.com). Users accessing this URL may experience Desktop/Application launch failures. Existing user connections remain unaffected.

As a workaround, we recommend using the https://cloud.omnissahorizon.com URL to launch Desktops.

We are looking into this further and will provide more information soon.

Service reliability is a top priority at Horizon Cloud Service, and we are continuously improving our systems.
Dec 17, 01:52 UTC
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