Horizon Cloud Service Next-Gen: Data Center Maintenance - Maintenance Window: Saturday, July 26, 2025, 10:30 UTC - Japan region.

Scheduled Maintenance Report for Omnissa Workspace ONE

Completed

Horizon Cloud Service Next-Gen Data Center Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Jul 26, 2025 - 11:11 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 26, 2025 - 10:30 UTC

Scheduled

The Horizon Cloud Service Next-Gen data center in the Japan region is scheduled for an infrastructure upgrade during the maintenance window below:

Maintenance Window:
• Start: Saturday, July 26, 2025, 10:30 UTC
• End: Saturday, July 26, 2025, 14:30 UTC

Impact:
• No impact to user sessions or connections.
• No impact to Azure and AWS edges.
• For Horizon 8 edges, cloud-managed operations such as image import, clone, and publish may encounter intermittent failures during the maintenance. However, retry attempts should succeed.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Jul 17, 2025 - 07:23 UTC
This scheduled maintenance affected: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - Japan).