Horizon Cloud Service Next-Gen: Platform Infrastructure Upgrade - Maintenance Window: Saturday, November 07, 2026, 23:00 UTC – US Region

Scheduled for Nov 7, 23:00 UTC  -  Nov 8, 03:00 UTC

Scheduled

Horizon Cloud Service Next-Gen will perform a scheduled infrastructure upgrade in the US Region during the maintenance window below.

Maintenance Window:
•  Start: Saturday, November 07, 2026, 23:00 UTC
•  End:  Sunday, November 08, 2026, 03:00 UTC

Impact:
• End users may encounter intermittent issues while accessing desktops or applications. However, retrying the operation should succeed.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (https://status.workspaceone.com) until the maintenance activity is complete.
Posted Oct 31, 2026 - 04:49 UTC
This scheduled maintenance affects: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - United States, Horizon Portal - Broker - US, VM Hub - US).