Horizon Cloud Service Next-Gen is going to perform emergency infrastructure maintenance in the Japan Region during the following maintenance window.
Maintenance Window: • Start: Sunday, November 01, 2026, 11:30 UTC • End: Sunday, November 01, 2026, 14:30 UTC
Impact: • There is no impact on end-users and their ability to connect to their desktops or applications. • Administrators may experience intermittent failures while performing administrative operations; these are expected to succeed on retry.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (https://status.workspaceone.com) until the maintenance activity is complete.
Posted Oct 30, 2026 - 12:20 UTC
This scheduled maintenance affects: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - Japan, Universal Console - Japan, Horizon Portal - Broker - Japan).