Horizon Cloud Service Next-Gen will perform a scheduled infrastructure upgrade in the Europe Region during the maintenance window below.
Maintenance Window: • Start: Friday, November 06, 2026, 22:00 UTC • End: Saturday, November 07, 2026, 02:00 UTC
Impact: • End users may encounter intermittent issues while accessing desktops or applications. However, retrying the operation should succeed.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (https://status.workspaceone.com) until the maintenance activity is complete.
Posted Oct 31, 2026 - 04:32 UTC
This scheduled maintenance affects: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - Germany, Horizon Cloud Service Next-Gen - Ireland, Horizon Portal - Broker - Ireland, VM Hub - Germany, VM Hub - UK, VM Hub - Ireland).