The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted Jan 22, 2025 - 20:57 UTC
Update
Omnissa Access has completed actions to remediate the issue and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
Posted Jan 22, 2025 - 20:56 UTC
Update
Omnissa Access and Workspace ONE Hub Services continues to experience issues. Operations teams have identified the issue and are working to resolve it.
Posted Jan 22, 2025 - 20:48 UTC
Investigating
Omnissa Access is investigating reports of scheduled directory sync not triggering for tenants on vmwareidentity.com. Suggested workaround is to manually trigger directory sync. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted Jan 22, 2025 - 19:55 UTC
This incident affected: Workspace ONE Access (Workspace ONE Access - US1).