Horizon Cloud Service: Universal Broker Infrastructure Upgrade - Maintenance Window: March 15, 2025 04:30 UTC– US region.

Scheduled Maintenance Report for Omnissa Workspace ONE

Completed

The infrastructure upgrade maintenance for Horizon Cloud Service Universal Broker is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Mar 15, 2025 - 07:20 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 15, 2025 - 04:30 UTC

Scheduled

Horizon Cloud Service will perform an infrastructure upgrade on the Universal Broker in the US region during the maintenance window detailed below.

Maintenance Window:
• Start: Saturday, March 15, 2025 04:30 UTC
• End: Saturday, March 15, 2025 07:30 UTC

Impact:
• There can be intermittent access issues to those customers who will be trying to access their desktop/ applications using Universal Broker.
• During this maintenance there will be a downtime that can take up to 30 minutes on the Universal Broker Console.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Mar 06, 2025 - 02:59 UTC
This scheduled maintenance affected: Horizon Cloud Universal Broker (Horizon Cloud Universal Broker - USA).