Workspace ONE Assist -Performance degradation / RMDE01

Incident Report for Omnissa Workspace ONE

Resolved

This incident has been resolved.
Posted May 25, 2022 - 09:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 25, 2022 - 09:52 UTC

Identified

We have linearly scaled-up additional servers for the deployment. The system is operational.
Posted May 25, 2022 - 09:52 UTC

Investigating

We have observed the performance degrading in Workspace ONE Assist DE (RMDE01.AWMDM.COM) Production environment, we are investigating the issue.
Posted May 25, 2022 - 09:16 UTC
This incident affected: Workspace ONE Assist (Workspace ONE Assist - Germany).