Horizon Cloud Service Next-Gen is going to perform database maintenance in the Japan Region during the following maintenance window.
Maintenance Window: • Start: Thursday, October 01, 2026, 14:00 UTC • End: Thursday, October 01, 2026, 18:00 UTC
Impact: • There is no impact on already existing desktop or application sessions. • End users may encounter intermittent issues while accessing desktops or applications, however, retry should succeed. • There may be intermittent failures in VM power operations and provisioning during that maintenance window, but a retry should succeed within a few minutes.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Sep 23, 2026 - 05:00 UTC
This scheduled maintenance affects: Horizon Cloud Service Next-Gen (Regional Data Shard - Japan).