Horizon Cloud Service Next-gen: AKS and Istio Cluster Version Upgrade - Maintenance Window: Tuesday, November 21, 2023, 21:00 UTC – Europe Region
Scheduled Maintenance Report for Omnissa Workspace ONE
Completed
Horizon Cloud Next-gen AKS and Istio Cluster Version update is now complete.

Thank you for your patience and apologies for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thank You,
VMware Horizon Communications Team
Posted Nov 21, 2023 - 23:01 EST
Update
We require two more hours of extension to complete this maintenance.

We apologize for the inconvenience.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Thank You,
VMware Horizon Communications Team
Posted Nov 21, 2023 - 21:35 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 21, 2023 - 16:00 EST
Scheduled
Horizon Cloud Service Next-gen is performing maintenance upgrade on supporting infrastructure (Azure Kubernetes / Istio Networking Mesh) in Europe region during the below maintenance window.

Horizon Cloud Maintenance Window:
• Start: Tuesday, November 21, 2023, 21:00 UTC
• End: Wednesday, November 22, 2023, 03:00 UTC

Impact:
• Possible disruption to services, no outages expected
• Possible degradation in service performance / increase in latency

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications Team
Posted Nov 16, 2023 - 23:09 EST
This scheduled maintenance affected: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - Ireland, VM Hub - Germany, VM Hub - UK, VM Hub - Ireland).