We will be undergoing scheduled maintenance during this time.
Posted May 30, 2025 - 16:42 UTC
Scheduled
Horizon Cloud Service Next-Gen will perform a scheduled infrastructure upgrade in the Japan region during the maintenance window below.
Maintenance Window: • Start: Friday, June 20, 2025, 15:00 UTC • End: Friday, June 20, 2025, 23:00 UTC
Impact: • Possible degradation in service performance / increase in latency for administrators while accessing Administration Console. • Potential intermittent access issues to those end users who will be trying to access their desktop/ applications, however, retry should succeed.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted May 28, 2025 - 01:34 UTC
This scheduled maintenance affects: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - Japan).