Horizon Cloud Service Next-Gen – Data Center Maintenance (Japan Region) - Maintenance Window: Thursday, September 4, 2025 | 12:30–15:30 UTC.

Scheduled Maintenance Report for Omnissa Workspace ONE

Completed

The scheduled maintenance has been canceled. We will keep you posted with the new schedule once we have an update.

Thank you for your patience and apologies for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Posted Aug 29, 2025 - 18:59 UTC

Scheduled

Horizon Cloud Service Next-Gen will perform scheduled maintenance on the Japan data center during the window listed below.

This update will remove support for the Legacy Certificate Authority, as outlined in the previously communicated KB article: https://kb.omnissa.com/s/article/6000824

Maintenance Window:
• Start: Thursday, September 4, 2025 – 12:30 UTC
• End: Thursday, September 4, 2025 – 15:30 UTC

Impact:
• No impact on user sessions or connections.
• No impact on Azure and AWS edges.
• For Horizon 8 edges: ongoing cloud-managed image import, clone, and publish operations may experience intermittent failures. Retries should succeed.

Additional Information & Support:
• Visit the https://customerconnect.omnissa.com/home to submit a case.
• For guidance on contacting support, see https://kb.omnissa.com/s/article/2006985
• The Omnissa Horizon Cloud Service Team will post updates on our http://status.workspaceone.com until the maintenance is complete.

We appreciate your patience as we work to improve service reliability and enhance our systems.

Posted Aug 14, 2025 - 22:57 UTC

This scheduled maintenance affected: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - Japan).