Thank you for your patience and apologies for any inconvenience caused.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login ) or call Service Support Line at 1-877-4VMWARE. For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).
Thank You, VMware Horizon Communications Team
Posted Jan 27, 2023 - 07:32 EST
Update
Dear Valued Customer,
We need another 1 hour of window extension to complete this maintenance. So window is extended till 13.00 UTC.
We apologize for any inconvenience caused.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE. For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).
Thanks for your patience.
Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Thank You, VMware Horizon Communications Team
Posted Jan 27, 2023 - 06:59 EST
Update
Dear Valued Customer,
We need another 2 hour of window extension to complete this maintenance. So window is extended till 12.00 UTC.
We apologize for any inconvenience caused.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE. For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).
Thanks for your patience.
Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Thank You, VMware Horizon Communications Team
Posted Jan 27, 2023 - 04:48 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 26, 2023 - 22:00 EST
Scheduled
Horizon Cloud Next-gen is performing maintenance upgrade on AKS(1.24.6) and Istio (1.16.0) in US region during the below maintenance window.
Horizon Cloud Maintenance Window: • Start: Friday, January 27, 2023, 03:00 UTC • End: Friday, January 27, 2023, 10:00 UTC
Impact: No downtime / outage to services is expected however customer may experience performance impact during the upgrade
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE. For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985)
Thanks for your patience.
Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Thank You, VMware Horizon Communications Team
Posted Jan 19, 2023 - 18:50 EST
This scheduled maintenance affected: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - United States).