Horizon Cloud Service Next-Gen Data Center Maintenance is now complete.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Dec 04, 2025 - 02:41 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 03, 2025 - 19:00 UTC
Scheduled
Horizon Cloud Service Next-Gen will perform Data Center Maintenance in US and Japan region during the maintenance window below.
The legacy Horizon VMware global URLs will be decommissioned. Update your configurations to support the Omnissa URLs before this deadline. Horizon Cloud service will no longer support access via legacy global URLs:
Maintenance Window: • Start: Wednesday, December 03, 2025, 19:00 UTC • End: Thursday, December 04, 2025, 03:00 UTC
Impact: • Horizon Universal Console and APIs will no longer be accessible at https://cloud.horizon.vmware.com. • Universal Broker will no longer be accessible at https://cloud.vmwarehorizon.com. • Horizon Cloud Next-Gen Custom Client Access Subdomain will no longer be accessible at vmwhorizon.com. • Horizon 8 (2406) deployments using legacy VMware URL endpoints will no longer synchronize subscription licenses. Please transition to the updated Omnissa endpoints as outlined in the knowledge base article : https://kb.omnissa.com/s/article/6001183 • There will be no impact on end-users access to desktops while using Omnissa URLs. • There will be no impact on administrators accessing the Administration Console via Omnissa URLs.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Nov 26, 2025 - 06:10 UTC
This scheduled maintenance affected: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - United States, Horizon Cloud Service Next-Gen - Japan, Universal Console - US, Universal Console - Japan, Horizon Portal - Broker - US, Horizon Portal - Broker - Japan, Edge Hub - US, Edge Hub - Japan).