Horizon Cloud Service First-Gen and Next-Gen Database Maintenance is now complete.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Jun 23, 2025 - 18:23 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 23, 2025 - 18:00 UTC
Scheduled
Horizon Cloud Service First-Gen and Next-Gen is going to perform database maintenance in the APAC Region during the following maintenance window.
Maintenance Window: • Start: Monday, June 23, 2025, 18:00 UTC • End: Monday, June 23, 2025, 20:00 UTC
Impact: • Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed requests that are expected to succeed on retry.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Jun 12, 2025 - 19:15 UTC
This scheduled maintenance affected: Console Access (Horizon Cloud Admin Console) (Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales), Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2, Console Access (Horizon Cloud Admin Console) – AP Japan East) and Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - Japan).