Please be advised that Horizon Cloud Services will be implementing management device upgrade activity during this maintenance window.
Horizon Cloud Maintenance Window:
• Start: Sunday, 06, 2021 01:00 AM UTC
• End: Sunday, 06, 2021 08:30 AM UTC
• Datacenter Affected: GERMANY - Frankfurt
Impacted:
· Customer's network connectivity will be impacted 3 times and per each interval, we are expecting 5 minutes of downtime with a maximum of 30 minutes downtime in the complete window mentioned.
· Since network connectivity will get impacted, customer sessions will get disconnected but they can re-connect to the same session again within 5 minutes of time.
Not Impacted:
· Virtual Desktop uptime
· Changes to pools, Active directory and general setting in admin portals are not affected
· The customer able to perform pool expansions
· Customer able to perform power operations
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Please visit Service Support Website at
http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Additional Information and Support:
• VMware will provide additional updates on our Unified Status page (
http://status.workspaceone.com) until this maintenance activity is completed.