Horizon Cloud On IBM Softlayer - GERMANY - Frankfurt - Maintenance Window: Sunday, 06, 2021 01:00 AM UTC
Scheduled Maintenance Report for VMware Workspace ONE
Completed
This is to inform you that the scheduled maintenance activity has been cancelled due to unforeseen issue. We will keep you posted with the new schedule.

Apologies for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information:
Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Posted Jun 05, 2021 - 12:51 EDT
Update
We will be undergoing scheduled maintenance during this time.
Posted May 29, 2021 - 12:01 EDT
Scheduled
Please be advised that Horizon Cloud Services will be implementing management device upgrade activity during this maintenance window.

Horizon Cloud Maintenance Window:
• Start: Sunday, 06, 2021 01:00 AM UTC
• End: Sunday, 06, 2021 08:30 AM UTC
• Datacenter Affected: GERMANY - Frankfurt

Impacted:
· Customer's network connectivity will be impacted 3 times and per each interval, we are expecting 5 minutes of downtime with a maximum of 30 minutes downtime in the complete window mentioned.
· Since network connectivity will get impacted, customer sessions will get disconnected but they can re-connect to the same session again within 5 minutes of time.

Not Impacted:
· Virtual Desktop uptime
· Changes to pools, Active directory and general setting in admin portals are not affected
· The customer able to perform pool expansions
· Customer able to perform power operations

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.

Additional Information and Support:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this maintenance activity is completed.
Posted May 26, 2021 - 10:09 EDT
This scheduled maintenance affected: Horizon Cloud Services (HCS Cloud Hosted on IBM/SL - GERMANY - Frankfurt).