Horizon Cloud Service Next-Gen Platform Infrastructure Upgrade is now complete.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Jan 11, 2026 - 06:29 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 11, 2026 - 04:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Dec 16, 2025 - 14:19 UTC
Scheduled
Horizon Cloud Service Next-Gen will perform a scheduled infrastructure upgrade in the US region during the maintenance window below.
Maintenance Window: • Start: Sunday, January 11, 2026, 04:00 UTC • End: Sunday, January 11, 2026, 08:00 UTC
Impact: • End Users may experience intermittent issues accessing desktops or applications, but retry attempts should succeed.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Nov 29, 2025 - 05:27 UTC
This scheduled maintenance affected: Horizon Cloud Service Next-Gen (VM Hub - US).