Horizon Cloud Service Next-Gen: Emergency Data Center Maintenance - Maintenance Window: Wednesday, November 19, 2025, 23:00 UTC – Europe region

Scheduled Maintenance Report for Omnissa Workspace ONE

Completed

Horizon Cloud Service Next-Gen Emergency Data Center Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Nov 20, 2025 - 00:32 UTC

Update

We need 1 hour of extension to complete this maintenance.

We apologize for the inconvenience.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Nov 20, 2025 - 00:05 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 19, 2025 - 23:00 UTC

Scheduled

Horizon Cloud Service Next-Gen will perform an Emergency Data Center Maintenance in Europe region during the maintenance window below.

Maintenance Window:
• Start: Wednesday, November 19, 2025, 23:00 UTC
• End: Thursday, November 20, 2025, 00:00 UTC

Impact:
• Possible intermittent access issues or increased latency may occur for end users launching new desktops; however, retries should succeed.
• Possible intermittent access issues or increased latency may occur for administrators accessing the Administration Console; however, retries should succeed.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Nov 18, 2025 - 21:03 UTC
This scheduled maintenance affected: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - Ireland, Universal Console - Ireland, Horizon Portal - Broker - Ireland).