Horizon Cloud Services: Next Gen: AKS and Istio Cluster Version Upgrade - Maintenance Window: Wednesday, January 25, 2023, 21:00 UTC – Europe (Full Region)
Scheduled Maintenance Report for VMware Workspace ONE
Completed
The maintenance activity has been completed.

Thank you for your patience and apologies for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thank You,
VMware Horizon Communications Team
Posted Jan 25, 2023 - 23:09 EST
Update
Dear Valued Customer,

We need another 30 minutes of window extension to complete this maintenance.

We apologize for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications Team
Posted Jan 25, 2023 - 22:41 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 25, 2023 - 16:00 EST
Scheduled
Horizon Cloud Next-gen is performing maintenance upgrade on AKS(1.24.6) and Istio (1.16.0) in Europe region during the below maintenance window.

Horizon Cloud Maintenance Window:
• Start: Wednesday, January 25, 2023, 21:00 UTC
• End: Thursday, January 26, 2023, 04:00 UTC

Impact:
No downtime / outage to services is expected however customer may experience performance impact during the upgrade

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985)

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications Team
Posted Jan 19, 2023 - 16:39 EST
This scheduled maintenance affected: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - Germany, Horizon Cloud Service Next-Gen - Ireland).