Horizon Cloud Service Next-Gen: Platform Infrastructure Upgrade - Maintenance Window: Friday, May 29, 2026, 03:30 UTC – Europe region.

Scheduled for May 29, 03:30 - 07:30 UTC

Scheduled

Horizon Cloud Service Next-Gen is performing a scheduled infrastructure upgrade in the Europe region during the below maintenance window.

Maintenance Window:
• Start: Friday, May 29, 2026, 03:30 UTC
• End: Friday, May 29, 2026, 07:30 UTC

Impact:
• Administrators may experience degraded performance or increased latency while accessing the Administration Console.
• End users may encounter intermittent issues while accessing desktops or applications. In most cases, retrying the operation should succeed.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted May 23, 2026 - 03:21 UTC
This scheduled maintenance affects: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - Ireland, Universal Console - Ireland).