Horizon Cloud Service: Cloud Broker Infrastructure Upgrade - Emergency Maintenance Window: Saturday, March 30, 2024 12:30 UTC – Japan region
Scheduled Maintenance Report for VMware Workspace ONE
Completed
Horizon Cloud Service emergency maintenance on Cloud Broker upgrade is now complete.

Thank you for your patience and apologies for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thank You,
VMware Horizon Communications Team
Posted Mar 30, 2024 - 12:28 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 30, 2024 - 08:30 EDT
Scheduled
Horizon Cloud Service is going to perform an emergency maintenance on Cloud Broker to upgrade its infrastructure in Japan region during the below maintenance window.

Horizon Cloud Emergency Maintenance Window:
Start: Saturday, March 30, 2024 12:30 UTC
End: Saturday, March 30, 2024 17:30 UTC

Impact:
• During this maintenance window, desktop launches may be impacted between 12:30 UTC and 13:15 UTC.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications
Posted Mar 29, 2024 - 00:36 EDT
This scheduled maintenance affected: Horizon Cloud Universal Broker (Horizon Cloud Universal Broker - APAC).