Workspace ONE Access and Hub Services: Login Issues / US Full Region

Incident Report for VMware Workspace ONE

Resolved

The issue is now resolved from vendor side. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

Please visit https://support.workspaceone.com if you need additional assistance.

Posted Nov 27, 2021 - 09:54 EST

Update

We are continuing to monitor for any further issues.

Posted Nov 27, 2021 - 09:34 EST

Monitoring

Workspace ONE Access and Hub Services has completed actions to remediate the issues with vendor and confirm that the services are available.

Operations teams are continuing to monitor the availability of the service with our third party vendor to ensure the recovery is complete.

If you have additional questions or concerns, please open a ticket at https://support.workspaceone.com.

Posted Nov 27, 2021 - 09:32 EST

Identified

Workspace ONE Access and Hub Services continues to experience login issues.

Operations teams continue to work with our third party vendor to resolve the issue.

If you have additional questions or concerns, please open a ticket at https://support.workspaceone.com.

Posted Nov 27, 2021 - 09:30 EST

Investigating

Workspace ONE Access and Hub Services is investigating reports of issues with login. We will provide more information shortly.

Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems. Please visit https://support.workspaceone.com if you need additional assistance.

Posted Nov 27, 2021 - 09:28 EST

This incident affected: Workspace ONE Access (Workspace ONE Access - US1, Workspace ONE Access - US2, Workspace ONE Access - US3).