Horizon Cloud Service Next-Gen: AKS and Istio Cluster Version Upgrade - Emergency Maintenance Window: Monday, December 09, 2024, 01:00 UTC – US Region
Scheduled Maintenance Report for Omnissa Workspace ONE
Completed
Horizon Cloud Service Next-Gen AKS and Istio Cluster Version Upgrade is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Dec 09, 2024 - 06:28 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 09, 2024 - 01:00 UTC
Scheduled
Horizon Cloud Service Next-Gen is going to perform an emergency maintenance on AKS and Istio clusters to upgrade its version in US region during the below maintenance window.

Maintenance Window:
• Start: Monday, December 09, 2024, 01:00 UTC
• End: Monday, December 09, 2024, 09:00 UTC

Impact:
• Possible degradation in service performance / increase in latency for administrators while accessing Administration Console.
• Potential intermittent access issues to those end users who will be trying to access their desktop/ applications, however, retry should succeed.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Dec 08, 2024 - 20:22 UTC
This scheduled maintenance affected: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - United States, VM Hub - US).