Horizon Cloud Service First-Gen Platform Infrastructure Upgrade is now complete.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Dec 05, 2025 - 06:22 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 05, 2025 - 03:30 UTC
Scheduled
Horizon Cloud Service First-Gen will perform a scheduled infrastructure upgrade in the Europe region during the maintenance window below.
Maintenance Window: • Start: Friday, December, 05, 2025, 03:30 UTC • End: Friday, December, 05 2025, 06:30 UTC
Impact: • Possible degradation in service performance / increase in latency for administrators while accessing Administration Console. No downtime is anticipated.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Nov 26, 2025 - 18:17 UTC
This scheduled maintenance affected: Console Access (Horizon Cloud Admin Console) (Console Access (Horizon Cloud Admin Console) – EU UK South (London), Console Access (Horizon Cloud Admin Console) – EU North (Ireland) 2, Console Access (Horizon Cloud Admin Console) – EU North (Ireland)).