Workspace ONE Intelligence: Service Degradation / Global (Full Region)

Incident Report for Omnissa Workspace ONE

Resolved

The Workspace ONE Intelligence team has resolved the incident:

- Data submitted to Intelligence will appear in the UI, be included reports, and be processed by Freestyle workflows as usual.
Posted Jul 16, 2026 - 03:07 UTC

Monitoring

The Workspace ONE Intelligence team has addressed the underlying issue, and is monitoring service recovery.
Posted Jul 16, 2026 - 01:11 UTC

Update

We have detected service degradation in all regions.
Posted Jul 15, 2026 - 21:20 UTC

Investigating

Workspace ONE Intelligence has detected service degradation in all regions.

Affected customers may observe:

- Data submitted to Intelligence may take longer than normal to appear in the UI, be included in reports, or be processed by Freestyle workflows.

The Workspace ONE Intelligence team is actively investigating these issues, and will provide further status page updates.
Posted Jul 15, 2026 - 21:04 UTC
This incident affected: Omnissa Intelligence (Data Ingest - United States, Data Ingest - Germany, Data Ingest - Ireland, Data Ingest - Australia, Data Ingest - Canada, Data Ingest - Japan, Data Ingest - United Kingdom, Data Ingest - GovCloud, Data Ingest - India, Data Ingest - Singapore).