Horizon Cloud Service Next-Gen Data Center Maintenance is now complete.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Dec 07, 2025 - 23:08 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 07, 2025 - 22:00 UTC
Scheduled
Horizon Cloud Service Next-Gen will perform Data Center Maintenance in US region during the maintenance window below.
Maintenance Window: • Start: Sunday, December 07, 2025, 22:00 UTC • End: Monday, December 08, 2025, 02:00 UTC
Impact: • There is no impact on end-users actively connected to their desktops. • End-users may encounter issues when launching desktops during this period. In rare cases, some desktops may take up to 5 minutes to reconnect, but a retry will succeed. • Any affected desktops will recover automatically within this timeframe, requiring no action from end users or administrators.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Nov 27, 2025 - 01:55 UTC
This scheduled maintenance affected: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - United States, Edge Hub - US, VM Hub - US).