Horizon Cloud Service First-Gen: Console Access Emergency Maintenance - Maintenance Window: Saturday, July 20, 2024,01:30 UTC - All Regions

Scheduled Maintenance Report for Omnissa Workspace ONE

Completed

The emergency maintenance activity is now completed.

Thank you for your patience and apologies for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/6000005 ).

Thank You,
Omnissa Horizon Communications Team
Posted Jul 20, 2024 - 04:02 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 20, 2024 - 01:30 UTC

Scheduled

Horizon Cloud First-Gen is undergoing the Emergency maintenance on the Horizon Cloud Console Access.

Horizon Cloud Maintenance Window:
• Start: Saturday, July 20, 2024,01:30 UTC
• End: Saturday, July 20, 2024, 04:30 UTC

Impact:
• There will be no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be temporarily unavailable or may appear offline during this brief downtime.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/6000005).

Thanks for your patience.

Additional Information: Omnissa will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
Omnissa Horizon Communications Team
Posted Jul 19, 2024 - 17:54 UTC
This scheduled maintenance affected: Console Access (Horizon Cloud Admin Console) (Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales), Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2, Console Access (Horizon Cloud Admin Console) – AP Japan East, Console Access (Horizon Cloud Admin Console) – EU UK South (London), Console Access (Horizon Cloud Admin Console) – EU North (Ireland) 2, Console Access (Horizon Cloud Admin Console) – EU North (Ireland), Console Access (Horizon Cloud Admin Console) – US West 2, Console Access (Horizon Cloud Admin Console) – US North Central (Illinois), Console Access (Horizon Cloud Admin Console) – Germany West Central (Frankfurt)).