The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.
Posted Apr 25, 2024 - 19:59 EDT
Monitoring
Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
Posted Apr 25, 2024 - 18:45 EDT
Update
Workspace ONE Hub Services continues to experience issues. Operations teams have identified the issue and are working to resolve it.
Posted Apr 25, 2024 - 17:12 EDT
Identified
Workspace ONE Hub Services has identified a problem where some customers are having issues with their devices synchronizing between Workspace One Intelligent Hub Clients and Workspace One UEM. There may be limited or no service impact at this time. Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.
Posted Apr 25, 2024 - 16:20 EDT
This incident affected: Workspace ONE Hub Services Catalog (Workspace ONE Hub Services Catalog - US1, Workspace ONE Hub Services Catalog - US2, Workspace ONE Hub Services Catalog - US3, Workspace ONE Hub Services Catalog - Germany, Workspace ONE Hub Services Catalog - Ireland, Workspace ONE Hub Services Catalog -UK, Workspace ONE Hub Services Catalog - Japan, Workspace ONE Hub Services Catalog - Australia, Workspace ONE Hub Services Catalog - Canada, Workspace ONE Hub Services - GovCloud, Workspace ONE Hub Services Catalog - India).