We will be undergoing scheduled maintenance during this time.
Posted Dec 05, 2025 - 17:27 UTC
Scheduled
Horizon Cloud Service Next-Gen will perform a scheduled infrastructure upgrade in the Japan Region during the maintenance window below.
Maintenance Window: • Start: Thursday, December 18, 2025, 14:30 UTC • End: Thursday, December 18, 2025, 18:30 UTC
Impact: • Possible degradation in service performance or an increase in latency for administrators while accessing the Horizon Universal Console. • End Users may experience intermittent issues accessing desktops or applications, but retry attempts should succeed.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Nov 29, 2025 - 05:00 UTC
This scheduled maintenance affects: Horizon Cloud Service Next-Gen (Universal Console - Japan, Horizon Portal - Broker - Japan).