Horizon Cloud Service Next-Gen: Emergency Data Center Maintenance - Maintenance Window: Friday, March 14, 2025, 16:00 UTC – APAC region.

Scheduled Maintenance Report for Omnissa Workspace ONE

Completed

Horizon Cloud Service Next-Gen Data Center Emergency Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Mar 14, 2025 - 22:29 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 14, 2025 - 16:00 UTC

Scheduled

Horizon Cloud Service Next-Gen is going to perform an emergency Data Center Maintenance in APAC region during the below maintenance window.

Maintenance Window:
• Start: Friday, March 14, 2025, 16:00 UTC
• End: Friday, March 14, 2025, 23:00 UTC

Impact:
• Potential intermittent access issues to end users trying to access their Next-Gen desktop/applications, however, retry should succeed.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Mar 13, 2025 - 15:32 UTC
This scheduled maintenance affected: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - Japan, VM Hub - Australia, VM Hub - Japan, VM Hub - India).