Horizon Cloud Service Next-Gen: Console Service – Emergency Maintenance Window: Sunday, March 26th, 2023, 06:00 UTC

Scheduled Maintenance Report for Omnissa Workspace ONE

Completed

We are postponing this maintenance activity to a later date, and this is the final communication.

Thank you for your patience and apologies for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud Next-Gen and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thank You,
VMware Horizon Communications Team
Posted Mar 26, 2023 - 07:48 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 26, 2023 - 06:01 UTC

Scheduled

VMware Cloud Services Production Console service (console.cloud.vmware.com) will be undergoing emergency maintenance on March/26/2023 from 06:00 UTC to 10:00 UTC.

Horizon Cloud Service Next-Gen Emergency Maintenance Window:
Start Time: March 26, 2023, 06:00 UTC 
End Time: March 26, 2023, 10:00 UTC 
Duration: 240 mins

Impact: 
On the CSP portal (console.cloud.vmware.com), users will not be able to add a new CSP org or update or delete an existing CSP org. Read-only operations will continue to work fine with CSP.

The new customer onboarding flow will be impacted during the maintenance period as it requires an update to the Identity and Access Management (IAM) feature on the CSP portal.

All other operations related to Horizon cloud next gen will continue to function without interruptions.

Service reliability is a top priority at Horizon Cloud Next-Gen and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications Team
Posted Mar 25, 2023 - 18:54 UTC
This scheduled maintenance affected: Horizon Cloud Service Next-Gen (Universal Console - US, Universal Console - Ireland, Universal Console - Japan).