Horizon Cloud Service First-Gen: AKS and Istio Cluster Version Upgrade - Maintenance Window: Tuesday, November 19, 2024, 20:00 UTC – Europe Region.
Scheduled Maintenance Report for Omnissa Workspace ONE
Completed
Horizon Cloud Service First-Gen AKS and Istio Cluster Version Upgrade is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Nov 19, 2024 - 23:38 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 19, 2024 - 20:00 UTC
Scheduled
Horizon Cloud Service First-Gen is going to perform a maintenance on AKS and Istio clusters to upgrade its version in Europe Region during the below maintenance window.

Maintenance Window:
• Start: Tuesday, November 19, 2024, 20:00 UTC
• End: Wednesday, November 20, 2024, 01:00 UTC

Impact:
• Possible degradation in service performance / increase in latency for administrators while accessing Administration Console.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Nov 11, 2024 - 18:42 UTC
This scheduled maintenance affected: Console Access (Horizon Cloud Admin Console) (Console Access (Horizon Cloud Admin Console) – EU UK South (London), Console Access (Horizon Cloud Admin Console) – EU North (Ireland) 2, Console Access (Horizon Cloud Admin Console) – EU North (Ireland), Console Access (Horizon Cloud Admin Console) – Germany West Central (Frankfurt)).