VMware Workspace ONE Status - Horizon Cloud Services: Next Gen: AKS and Istio Cluster Version Upgrade - Maintenance Window: Tuesday, January 24, 2023, 14:00 UTC

Horizon Cloud Services: Next Gen: AKS and Istio Cluster Version Upgrade - Maintenance Window: Tuesday, January 24, 2023, 14:00 UTC – APAC (Full Region)

Scheduled Maintenance Report for VMware Workspace ONE

Completed

The maintenance activity has been completed.

Thank you for your patience and apologies for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
Please refer to the KB Article(https://kb.vmware.com/s/article/2006985) to Open a GSS SR.

Thank You,
VMware Horizon Communications Team

Posted Jan 24, 2023 - 16:36 EST

Update

Dear Valued Customer,

We need 90 minutes of window extension to complete this maintenance. So, the window is extended to 22:30 UTC.

We apologize for any inconvenience caused.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985)

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications Team

Posted Jan 24, 2023 - 15:44 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 24, 2023 - 09:00 EST

Scheduled

Horizon Cloud Next-gen is performing maintenance upgrade on AKS(1.24.6) and Istio (1.16.0) in APAC region during the below maintenance window.

Horizon Cloud Maintenance Window:
• Start: Tuesday, January 24, 2023, 14:00 UTC
• End: Tuesday, January 24, 2023, 21:00 UTC

Impact:
No downtime / outage to services is expected however customers may experience performance impact during the upgrade

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985)

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications Team

Posted Jan 19, 2023 - 16:48 EST

This scheduled maintenance affected: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - Japan).