Horizon Cloud Services : V1: Data Center Maintenance – Migrate Redis for UK south Edge hub to Azure cache - Maintenance Window: Friday, March 10, 2023, 03:30 UTC – UK South Region
Scheduled Maintenance Report for VMware Workspace ONE
Completed
The maintenance activity has been completed.

Thank you for your patience and apologies for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985)

Thank You,
VMware Horizon Communications Team
Posted Mar 10, 2023 - 01:00 EST
Update
Dear Valued Customer,

We need 30 minutes of window extension to complete this maintenance. So, the window is extended to 06:00 UTC.

We apologize for any inconvenience caused.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985)

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications Team
Posted Mar 10, 2023 - 00:33 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 09, 2023 - 22:30 EST
Scheduled
Horizon Cloud will undergo maintenance to Migrate Redis for UK south Edge hub to Azure cache in UK South Region is scheduled in the below maintenance window.

Horizon Cloud Maintenance Window:
• Start: Friday, March 10, 2023, 03:30 UTC
• End: Friday, March 10, 2023, 05:30 UTC

Impact:
Existing V1 customers will see the “CSP onboarding” button enabled again if they log in to Astro during downtime and they will also see an error in the capacity page if they navigate to Pod(s) page.

Impact Duration:
This activity will result in around 30 min of downtime during the 2-hour maintenance window.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985)

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications Team
Posted Mar 03, 2023 - 11:45 EST
This scheduled maintenance affected: Console Access (Horizon Cloud Admin Console) (Console Access (Horizon Cloud Admin Console) – EU UK South (London)).