Horizon Cloud Service Next-Gen: Data Center Maintenance - Maintenance Window: Sunday, November 09, 2025, 19:00 UTC – Europe Region.

Scheduled Maintenance Report for Omnissa Workspace ONE

Completed

Horizon Cloud Service Next-Gen Data Center Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Posted Nov 09, 2025 - 21:53 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 09, 2025 - 19:00 UTC

Scheduled

Horizon Cloud Service Next-Gen will perform Data Center Maintenance in Europe Region during the maintenance window below.

The legacy Horizon VMware URLs will be decommissioned. Update your configurations to support the Omnissa URLs before this deadline.

This maintenance is part of the updates outlined in the previously communicated knowledge base article: https://kb.omnissa.com/s/article/6000824

Maintenance Window:
• Start: Sunday, November 09, 2025, 19:00 UTC
• End: Sunday, November 09, 2025, 22:00 UTC

Impact:
• There will be no impact on end-users access to desktops.
• There will be no impact on administrators accessing the Administration Console.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Posted Nov 01, 2025 - 18:43 UTC

This scheduled maintenance affected: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - Germany, Horizon Cloud Service Next-Gen - Ireland, Horizon Portal - Broker - Ireland, Edge Hub - Ireland, VM Hub - Germany, VM Hub - UK, VM Hub - Ireland).