Horizon Cloud Service: Universal Broker Infrastructure Upgrade - Maintenance Window: Thursday, February 20, 2025 03:30 UTC– Germany region

Scheduled Maintenance Report for Omnissa Workspace ONE

Completed

The infrastructure upgrade maintenance for Horizon Cloud Service Universal Broker is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Feb 20, 2025 - 05:03 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 20, 2025 - 03:30 UTC

Scheduled

Horizon Cloud Service will perform an infrastructure upgrade on the Universal Broker in the Germany region during the maintenance window detailed below.

Maintenance Window:
•Start: Thursday, February 20, 2025 03:30 UTC
•End: Thursday, February 20, 2025 06:30 UTC

Impact:
•There can be intermittent access issues to those customers who will be trying to access their desktop/ applications using Universal Broker.
•During this maintenance there will be a downtime that can take up to 30 minutes on the Universal Broker Console.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Feb 13, 2025 - 15:32 UTC
This scheduled maintenance affected: Horizon Cloud Universal Broker (Horizon Cloud Universal Broker - Europe).