Workspace ONE UEM: Connectivity issues / Global (Partial Region)

Incident Report for VMware Workspace ONE

Resolved

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com should you need additional assistance.

Posted Jun 05, 2023 - 02:59 EDT

Identified

VMware Workspace ONE has noted partial recovery with SaaS environments and UEM services.

Operations teams continue to actively work towards complete recovery.

Posted Jun 05, 2023 - 02:51 EDT

Investigating

VMware Workspace ONE is investigating reports of issues with AWCP, App Wrapping and My Workspace ONE services. Also, the following UEM environments are affected. We will provide more information shortly.

CN1000
CN1191
CN1207
CN1208
CN1428
CN1506
CN331
CN420
CN70
CN888
CN949

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Posted Jun 05, 2023 - 02:34 EDT

This incident affected: Workspace ONE UEM (Workspace ONE UEM - USA, My Workspace ONE - Global, App Wrapping, AWCP (for APNs) - Global).