Horizon Cloud Service Cloud Broker Infrastructure Upgrade maintenance is now complete.
Thank you for your patience and apologies for any inconvenience caused.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE. For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).
Thank You, VMware Horizon Communications Team
Posted Dec 09, 2023 - 17:09 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 09, 2023 - 12:31 UTC
Update
Horizon Cloud Service is going to perform a maintenance on Cloud Broker to upgrade its infrastructure in Japan region during the below maintenance window.
Horizon Cloud Maintenance Window: Start: Saturday, December 09, 2023 12:30 UTC End: Saturday, December 09, 2023 18:30 UTC
Impact: New desktop launches and existing sessions would be impacted during this downtime.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE. For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).
Thanks for your patience.
Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Thank You, VMware Horizon Communications Team
Posted Oct 31, 2023 - 05:15 UTC
Update
Horizon Cloud Service is going to perform a maintenance on Cloud Broker to upgrade its infrastructure in Japan region during the below rescheduled maintenance window.
Horizon Cloud Maintenance Window: Start: Saturday, November 04, 2023 12:30 UTC End: Saturday, November 04, 2023 18:30 UTC
Impact: *New desktop launches and existing sessions would be impacted during this downtime.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE. For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).
Thanks for your patience.
Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Thank You, VMware Horizon Communications
Posted Oct 10, 2023 - 15:07 UTC
Scheduled
Horizon Cloud Service is going to perform a maintenance on Cloud Broker to upgrade its infrastructure in Japan region during the below maintenance window.
Horizon Cloud Maintenance Window: Start: Saturday, October 14, 2023 12:30 UTC End: Saturday, October 14, 2023 18:30 UTC
Impact: • New desktop launches and existing sessions would be impacted during this downtime.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE. For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).
Thanks for your patience.
Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.