Horizon Cloud Service: Cloud Broker Infrastructure Upgrade - Maintenance Window: Saturday, December 09, 2023 12:30 UTC – Japan region

Scheduled Maintenance Report for Omnissa Workspace ONE

Completed

Horizon Cloud Service Cloud Broker Infrastructure Upgrade maintenance is now complete.

Thank you for your patience and apologies for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thank You,
VMware Horizon Communications Team
Posted Dec 09, 2023 - 17:09 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 09, 2023 - 12:31 UTC

Update

Horizon Cloud Service is going to perform a maintenance on Cloud Broker to upgrade its infrastructure in Japan region during the below maintenance window.

Horizon Cloud Maintenance Window:
Start: Saturday, December 09, 2023 12:30 UTC
End: Saturday, December 09, 2023 18:30 UTC

Impact:
New desktop launches and existing sessions would be impacted during this downtime.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications Team
Posted Oct 31, 2023 - 05:15 UTC

Update

Horizon Cloud Service is going to perform a maintenance on Cloud Broker to upgrade its infrastructure in Japan region during the below rescheduled maintenance window.

Horizon Cloud Maintenance Window:
Start: Saturday, November 04, 2023 12:30 UTC
End: Saturday, November 04, 2023 18:30 UTC

Impact:
*New desktop launches and existing sessions would be impacted during this downtime.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications
Posted Oct 10, 2023 - 15:07 UTC

Scheduled

Horizon Cloud Service is going to perform a maintenance on Cloud Broker to upgrade its infrastructure in Japan region during the below maintenance window.

Horizon Cloud Maintenance Window:
Start: Saturday, October 14, 2023 12:30 UTC
End: Saturday, October 14, 2023 18:30 UTC

Impact:
• New desktop launches and existing sessions would be impacted during this downtime.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Horizon Communications Team
Posted Oct 05, 2023 - 17:13 UTC
This scheduled maintenance affected: Horizon Cloud Universal Broker (Horizon Cloud Universal Broker - APAC).