Workspace ONE Access and Hub Services: Intermittent Errors / (United Kingdom) (Partial Region)

Incident Report for Omnissa Workspace ONE

Resolved

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

Please visit https://support.workspaceone.com if you need additional assistance.

Posted Jul 10, 2022 - 23:14 UTC

Update

We are continuing to monitor for any further issues.

Posted Jul 10, 2022 - 21:32 UTC

Monitoring

Workspace ONE Access and Hub Services has completed actions to remediate the issues and confirm that the services are available.

Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

If you have additional questions or concerns, please open a ticket at https://support.workspaceone.com.

Posted Jul 10, 2022 - 21:30 UTC

Investigating

Workspace ONE Access and Hub Services has noted partial recovery with service.

Operations teams continue to actively work towards complete recovery.

If you have additional questions or concerns, please open a ticket at https://support.workspaceone.com.

Posted Jul 10, 2022 - 20:36 UTC

Identified

Workspace ONE Access and Hub Services continues to experience issues.

Operations teams have identified the issue and are working to resolve it.

If you have additional questions or concerns, please open a ticket at https://support.workspaceone.com.

Posted Jul 10, 2022 - 19:42 UTC

Update

Workspace ONE Access and Hub Services continues to experience intermittent connection issues.

Operations teams continue to work with our third party vendor to resolve the issue.

If you have additional questions or concerns, please open a ticket at https://support.workspaceone.com.

Posted Jul 10, 2022 - 19:00 UTC

Investigating

Workspace ONE Access and Hub Services is investigating intermittent performance issues. We will provide more information shortly.

Please visit https://support.workspaceone.com if you need additional assistance.

Posted Jul 10, 2022 - 17:35 UTC

This incident affected: Omnissa Access (Omnissa Access - UK) and Workspace ONE Hub Services Catalog (Workspace ONE Hub Services Catalog -UK).