Horizon Cloud Service Next-Gen – Data Center Maintenance (US Region) - Maintenance Window: Tuesday, September 30, 2025 | 08:30 - 11:30 UTC

Scheduled for Sep 30, 08:30 - 11:30 UTC

Scheduled

Horizon Cloud Service Next-Gen will perform scheduled maintenance on the United States Data Center during the window listed below.

This update will remove support for the Legacy Certificate Authority, as outlined in the previously communicated KB article: https://kb.omnissa.com/s/article/6000824

Maintenance Window:
• Start: Tuesday, September 30, 2025 – 08:30 UTC
• End: Tuesday, September 30, 2025 – 11:30 UTC

Impact:
• No impact on user sessions or connections.
• No impact on Azure and AWS edges.
• For Horizon 8 edges: ongoing cloud-managed image import, clone, and publish operations may experience intermittent failures. Retries should succeed.

Additional Information & Support:
• Visit the https://customerconnect.omnissa.com/home to submit a case.
• For guidance on contacting support, see https://kb.omnissa.com/s/article/2006985
• The Omnissa Horizon Cloud Service Team will post updates on our http://status.workspaceone.com until the maintenance is complete.

We appreciate your patience as we work to improve service reliability and enhance our systems.

Posted Sep 16, 2025 - 15:59 UTC

This scheduled maintenance affects: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - United States).