Horizon Cloud Services: NextGen: Data Center Maintenance - Migrate Redis in regional Kubernetes clusters - Maintenance Window: Monday, March 20, 2023, 23:00 UTC - Germany West Central Region
Thank you for your patience and apologies for any inconvenience caused.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE. For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).
Thank You, VMware Horizon Communications Team
Posted Mar 20, 2023 - 19:49 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 20, 2023 - 19:00 EDT
Scheduled
Horizon Cloud NextGen will undergo a maintenance to Migrate Redis in regional Kubernetes clusters from hosted on Kubernetes to Azure managed Redis in Germany West Central Region is scheduled in the below maintenance window
Horizon Cloud Maintenance Window: Start: Monday, March 20, 2023, 23:00 UTC End: Tuesday, March 21, 2023, 00:00 UTC
Impact: During this maintenance when regional services are restarted and there is a change in Redis this would mean virtual desktops agent not be able to register to the connection broker. New users trying to get to a desktop will not be able to do so but existing users already connected will still remain connected. This will last 3-5 mins for every region.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE. For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985)
Thanks for your patience.
Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Thank You, VMware Horizon Communications Team
Posted Mar 15, 2023 - 13:23 EDT
This scheduled maintenance affected: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - Germany, VM Hub - Germany).