Workspace ONE UEM: Performance issues / Singapore (Partial Region)

Incident Report for Omnissa Workspace ONE

Resolved

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted Aug 15, 2025 - 08:23 UTC

Update

Omnissa Workspace ONE has initiated failover protocol to recover service.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted Aug 15, 2025 - 08:12 UTC

Identified

Omnissa Workspace ONE continues to experience issues.

Operations teams have identified the issue and are actively working to resolve it.
Posted Aug 15, 2025 - 07:43 UTC

Investigating

Omnissa Workspace ONE is investigating reports of availability issues with Shared SaaS system - Cn510.

Omnissa Cloud Services portal has been updated for customers affected by this event.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted Aug 15, 2025 - 07:03 UTC
This incident affected: Workspace ONE UEM (Workspace ONE UEM - Singapore).