Horizon Cloud Service Next-Gen Data Center Maintenance is now complete.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Aug 08, 2026 - 11:23 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 08, 2026 - 07:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Aug 06, 2026 - 14:24 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Aug 04, 2026 - 15:12 UTC
Scheduled
Horizon Cloud Service Next-Gen is going to perform Data Center maintenance in all regions during the below maintenance window.
Maintenance Window: • Start: Saturday, August 08, 2026, 07:00 UTC • End: Saturday, August 08, 2026, 12:00 UTC
Impact: • Possible degradation in service performance/ increase in latency for end users who will be trying to access their desktop/ applications, however, retry should succeed. • There may be intermittent failures in VM power operations and provisioning during that maintenance window, but a retry should succeed within a few minutes.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Jul 31, 2026 - 16:37 UTC
This scheduled maintenance affected: Horizon Cloud Service Next-Gen (Universal Console - US, Universal Console - Ireland, Universal Console - Japan, Horizon Portal - Broker - US, Horizon Portal - Broker - Ireland, Horizon Portal - Broker - Japan, VM Hub - US, VM Hub - Germany, VM Hub - UK, VM Hub - Ireland, VM Hub - Australia, VM Hub - Japan, VM Hub - India).