The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com should you need additional assistance.
Posted Sep 20, 2022 - 15:01 UTC
Monitoring
VMware Workspace ONE has noted improved stability with SaaS environments.
Operations teams continue to work with our third party vendor to resolve the issue.
If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Posted Sep 20, 2022 - 14:32 UTC
Update
VMware Workspace ONE continues to experience issues with a subset of SaaS environments. Operations teams are actively working to resolve it. If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Posted Sep 20, 2022 - 13:58 UTC
Update
VMware Workspace ONE continues to experience issues.
Operations teams have identified the issue network infrastructure which persists after following standard remediation protocols.
A sub-set of SaaS customers may experience downtime when trying to access VMware Workspace ONE. myWorkspace ONE portal has been updated for customers affected by this event.
Operations teams are actively working to resolve the issue.
Posted Sep 20, 2022 - 13:17 UTC
Update
VMware Workspace ONE continues to experience issues. Operations teams are actively working to resolve it. If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Posted Sep 20, 2022 - 12:39 UTC
Update
VMware Workspace ONE has noted partial recovery with SaaS environments.
Operations teams continue to actively work towards complete recovery.
If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Posted Sep 20, 2022 - 12:08 UTC
Update
VMware Workspace ONE continues to experience issues.
Operations teams have identified the issue in network infrastructure which persists after following standard remediation protocols.
Operations teams are actively working to resolve the issue.
Posted Sep 20, 2022 - 11:33 UTC
Investigating
VMware Workspace ONE is investigating reports of availability issues with SaaS environments.
My Workspace ONE portal has been updated for customers affected by this event.
Please check the myWorkspace ONE portal to confirm if your environment is affected by this event.
System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Posted Sep 20, 2022 - 10:53 UTC
This incident affected: Workspace ONE UEM (Workspace ONE UEM - USA).