Horizon Cloud Service First-Gen Database upgrade is now complete.
Thank you for your patience and apologies for any inconvenience caused.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE. For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).
Thank You, VMware Horizon Communications Team
Posted Mar 28, 2024 - 14:04 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 28, 2024 - 13:00 EDT
Scheduled
Horizon Cloud Service First-Gen will undergo maintenance to upgrade MongoDB from 4.4 to 5.0 on Europe region is scheduled in the below maintenance window.
Horizon Cloud Maintenance Window: Start: Thursday, March 28, 2024, 17:00 UTC End: Thursday, March 28, 2024, 20:00 UTC
Impact: • There will be no downtime / outage to services is expected, however users may experience performance impact during the upgrade.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE. For information on contacting VMware support, see How to file a Support Request in Customer Connect. (https://kb.vmware.com/s/article/2006985)
Thanks for your patience.
Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Thank You, VMware Horizon Communications Team
Posted Mar 22, 2024 - 00:49 EDT
This scheduled maintenance affected: Console Access (Horizon Cloud Admin Console) (Console Access (Horizon Cloud Admin Console) – EU UK South (London), Console Access (Horizon Cloud Admin Console) – EU North (Ireland) 2, Console Access (Horizon Cloud Admin Console) – EU North (Ireland), Console Access (Horizon Cloud Admin Console) – Germany West Central (Frankfurt)).